Oil Can Henry’s

Just wanted an oil change but he kept pushing other add ons. I just said I wanted an oil change. When I drove off I notice he left my maintenance light still on. I wouldn’t trust these people with my car. They always try and up sell u with all this shit u don’t need and when u decline they act all shady and dismissive. Go to speedee! They r quicker and less up sell

last week not sure the day i checked my oil in the morning while the pan was flat and it was low about half ways no big deal. i went to this oil can that same day since i got my oil change here to get a top off. short mexican dude with tattoo on his forarm help me he said i needed to check my oil while car was on and it has to be warm… he said my oil was fine. i found it strange he said that so i left no service needed right. wrong. i check my car manuel when i got home and it said check your oil when the car is cold. so i checked it sure enough it was low. but the part that made me angry and post this is the fact that he forgot to put the one thing he took off. THE OIL CAP!!! so when he cllsed the hood the cap broke. i got home and thats the first thing i saw. the oil cap right in the same spot he placed it when he took it off. so guess who had to go buy a new oil cap ME and guess who is still low on oil ME.

I went in with my nearly dead vehicle for a transmission flush and there was a line but it moved quick enough. I didn’t have to wait long. Once it was my turn the guys were courteous, informative and knowledgable plus they were enthusiastic about the work they did. There are many thoughts on the mentioning of extra work here but I for one appreciate the suggestions. They are like the older brothers that I wished I had to watch out for my well being. Great job you guys keep up the great work !

I was tight on time and needed an oil change, so I gave OCH another chance. A much better experience. I had good service. Although they tried to up sell me a few times, this attendant respect the fact that I said, «No thank you, I only want the basic oil change.»

Yes, they try to up-​sell everything. This is the business plan. There’s no money in simply changing oil. Just be prepared to say «no»… a lot. Actually the brake light replacement isn’t a bad deal, about $ 7 or so. But oil changes and light replacements is about as far as I’d trust these guys.
They are not mechanics.
In the past, they’ve forgotten to put oil filler cap back on, they’ve forgotten to screw air cleaner cover back on (they always have to check air cleaner and show you how dirty the intake side is) and one guy, my favorite, held the dip stick up to his crotch and danced around. He didn’t understand I could see him through the hood gap.
i wouldn’t trust them with a vehicle with a value over… let’s say…$ 10,000. Oil can Henrys is only for beaters.
So there’s that.
Then the question to ask yourself is– is it worth $ 50 to have these «professionals» change your beater’s oil for you while you sit in your beater? Probably not. How bout $ 40? Probably. And they email coupons like crazy that bring the oil change down to $ 40. Problem is, the watsonvile location doesn’t accept the coupons. Other locations have been fine, but the watsonville location always has some excuse for not accepting them.
Take the damn coupon watsonvile! And I promise you, I’ll continue enjoying your antics from the comport of my beater.

It was a very hard sell to get me to purchase so many things! The guy talked extremely fast and obviously had the speech very well rehearsed to up-​sell the most expensive and perhaps, un-​needed, services. I felt I was being taken for a ride and a bit stupid. I asked about what type/​weight of oil I might use if it was needed and he told me «It would be very hard to find». What? I then asked them what they were putting in my engine and he went on with the fast talk again. I could not understand any of it. He never told me if they were using a synthetic or not, nor were the choices explained to me after I asked. He quoted me a price that was twenty bucks less than the total I paid… or maybe the whole thing just flew by me? It would have been good business for them to show me exactly what they were putting in my car. One of the employees rubbed a squeege around on my windshield for awhile but none of the bugs were washed off, just smeared around. The remaining windows were not washed at all. I was the only customer there so it wasn’t like it was extremely busy at the Watsonville station. Way too much money for an oil change and a headache. NOTE: I did receive an e-​mail explaining «they» would talk to the people in charge of the station and try to improve service great but they did not even have the correct station I was reporting on in the e-​mail.

This place is a complete scam. The whole we have video cameras to make you feel safe is a false blanket of security as you really can’t see what they are doing under car. You can not see what oil they are really putting in your car at all. you can’t see in the video that they put cheaper oil in your car when they up sold you on more expensive oil. Then you also can’t see where they don’t tighten oil filer correctly and you end up leaking oil this bring the vehicle back for repair. I brought a 2 year old SUV in my personal vehicle and they try to constantly upswell you but don’t provide the upswell products you paid for. Then they distract you by trying to give you a .75 cent newspaper so you don’t really pay attention to what’s really going on. I had my personal vehicle that was 2 years old ran perfectly and I park it on a new home concrete drive way and the very day I got back from my oil change I saw my vehicle is leaking oil! I wait for a week to see if it will stop and no! it does not stop and I wait another week and I check my oil and it’s down a 1 quart! I finally take my vehicle back to this oil changer and tell them it’s leaking oil and they tell me nothing is wrong with it. I finally take it back to the dealership and dealership checks it among other things that I needed to do anyways they tell me did I change oil myself? and I tell dealer that no I didn’t I had oil can Henry’s do it. Hey tell me they didn’t put the oil filter back on correctly and they needed to replace the oil filter because they screwed the threading on oil filter. Oil was fine just needed to be topped off. I asked if it looked like a synthetic blend and they said it didn’t look like it was but they couldn’t be sure after being in the engine after 4 weeks. I was so pissed. After all the constant upselling I Henry’s it amounted to nothing but a over inflated under valued job. Then to top this off I was telling this tale at a friends BBQ and someone had a son who used to work at Henry’s shop who said this particular branch or store on this franchise was notorious for doing the heavy upselling and then not providing the service or products that you pay for and even installed those videos cameras as a scam to make people think you can see what’s going on but in reality you really can’t see what’s going on. The person at the BBQ also said that 2 brothers own this Henry’s location and that they have a scam running this place along with a auto repair Shop that they refer customers to. The BBQ person also said their son had issues with the labor board with these two owners of Henry’s in getting paid over time and holiday pay. So I am not sure all Henry’s shops are like this but this location is a scam and run by crooks. This isn’t some disgruntled review by a ex employee this is by a normal local resident customer and stand by my review with honesty and anyone that wants to see my vehicle and the oil stain in my clean new driveway can come and take a look. I have receipts as well. This is not the competition trying to talk dirty of the competitors business. This is a normal car owner who is pissed that these guys lied to me and constantly tried to upsell me on the type of oil to use then didn’t put it in the vehicle and screwed up my oil filter and caused a huge oil spot on my drive way. I want to protect others falling from the false sense that the video cameras are giving you security of fraud. don’t believe me go look yourself at those video cameras they really don’t show what they are really doing under your car and the newspaper to keep you distracted. They also have young kids working there as those kids are more likely to comply with the scams they owners are running. Anyone want to contact me I be glad to prove any of this.

I brought my car here for the first time today, July 3,2015. I didn’t have an appointment I just got in line. A service man named Luis took care of my oil change. He showed me my air filter. I had neglected it. I asked him to replace it. I have had my car for 20 years. It is a 1995 Chrysler LeBaron convertible.
Next I spoke to a service man named Fidel. I had read on the menu of services they had given me that they could grind all the gunk off your headlights. Since I have a carport instead of a garage my headlights really needed to be done. Fidel worked on each side of my cars headlights. He spent at least 20 mins. or more on each side. It was like magic they looked almost like new.
Last but not least their service man named Adam replaced a brake/​signal light bulb on the right rear of my car. This was at my request. They did not charge me for this?
I have read some bad reviews about this oil change station. I don’t understand? Most of them were written years ago. Maybe that is the problem, no one is taking the time to say anything nice. Just complaints!
I will be bringing my car back here from now on. Every time I need a oil change. Thank you guys you made my day! Linda B.

The power of Unilocal is proven! After my review my wife was rung to ask why she hadn’t rung back with an update… er…BECAUSE SHE WASN’T ASKED TO!!! There wAs a total lack of interest until my review and the only offer of compensation we got was… a free oil change! If you think we would trust you under our car bonnet again you are very much mistaken! A full refund of the $ 95 dollars would be more appreciated… it would go towards the cost of repairs. Nice of them to admit that their cameras do not see everything which explains why the windshield washer reservoir lid was left off… and who knows what else. What a joke of a company.

another great experience. The guys answered my questions without making me feel incompetent. My oil change was done in about a half an hour. See ya in a few thousand miles.

I have always gone to this store to have oil changes done. Lately the push for cross sales is really too much. For example I was told that changing my oil every 5000 miles is not good for my car when I use ⁵⁄₃₀ oil and pushed to up sell to a higher grade oil. This the manufactures recommendation! My air filter was dirty (K&N) and was pushed to put a clean one in temporarily until I cleaned the other, to the tune of almost $ 50.00. So long story short, be prepared for the hard sell of the staff for the different services and products they offer. I will give them one more try and if it is still happening I will go some where else.

Went there yesterday for an oil change and had the best experience. Mikey was super courteous, respectful, and kept a smile on at all times, even my 12 year old noticed! He checked my battery and recommended a good one, replaced my air filter, and gave me a good deal. Definitely recommend this place and most definitely Mikey, he deserves a raise.

I arrived early in the morning and got served quickly. I planned to relax, make some calls, and read the paper while they changed the oil.
Once i decided on the oil change package i wanted i thought that would be it. Nope. They tried to sell me product after product after product. The technician kept coming to my window to tell me how bad my oil, filter, and everything else was and go with the latest products. The sales pitch made me feel like i am driving a hoopty that is falling apart! I drive a car 3 years new! What tha?
After being completely annoyed i closed my window hoping he would not come back. Ugh, back on up bro! If i wanted to be stressed about tough decisions i could have gone to work for that! Get off my grill.
The service is good but wayyyyy too much pressure to buy extra shit you dont need.

Wife’s car needed some oil change lovin. I had a day off so I went to Oil Can Henry’s for the first time, I was the second car in line, waited patiently about 10 minutes.
A lady in the car next to me drove up afterwards and was helped before me, but she seemed to need extra help, and I just needed a change. (Note: I did get serviced before her car so no big deal, they seem to keep an eye on who was first.)
Service was speedy and friendly. I got the usual lines like «here’s your transmission fluid, it should look like this fluid out of the bottle which is pink.» I of course passed, and he didn’t press anything, but honestly I’m glad he asked.
Got to watch the guy under the car thanks to a video monitor (nice touch), they washed my front window, checked all my lights, topped off my basic fluids, etc.
Great experience, nice guys, will return with my other car next time.

I love some of the things that they do for you WHILE you get your oil changed.
You can:
1. You get a free Newspaper
2. You do not need to leave your car at all
3. You can watch their on screen cameras while they change your oil and what they are doing while it is being done. :-)
Also, the workers are very polite, and use covers for the edges of your car that they are working on so it won’t get the car dirty. (I haven’t seen too many places do that.)
I don’t like going anywhere else with my car.
Great job guys at Oil Can Henry’s! Yay! :-) I’ve been going there for 4 years, and will continue to get my oil changed there. Thanks for the great and fast service!
Oh! And even though they always try to add more things for me to buy, the aren’t all huffy when I decline. :-)

I’m here every 5k miles. These guys know me and my truck now. It’s nice when they say hi after recognizing me. When I got my truck used, the guys there really are into cars so If you show some interest in cars they will go a bit extra for you. Sure they ask alot of questions, but they are all valid and an attempt to upsell. They are good sales guys! They took pictures of the underside of my truck in spots for me after I requested it, they know I keep religious care of my truck, and I need/​require their assistance. It’s very convenient, but you pay for it. I’d rather have them properly dispose of my motor oil than me transporting it to the gas station too.

TOTAL RIPOFF!!! Sexist chauvanists to boot! DO NOT PATRONIZE THIS PLACE!
My friend came in here today for an oil change. The staff typed her car info (Pontiac G6) into their computer and said that it «had» to have synthetic oil. Hmmm … seem familiar? Read Lisa’s review …
Thank god she didn’t have the $ 90 they were tryin to hose her for.
Firestone on Water approaching Ocean in Santa Cruz charges me around $ 30 for an oil change.
Update: The manager of the Oil Can Henry’s replied below. Feel free to google the «GM6094M» standard he references below …
«Does Valvoline Conventional motor oil meet GM standard GM6094M?
*ALL* Valvoline motor oils meet the GM standard GM6094M *including* SynPower, DuraBlend, Premium Conventional, and MaxLife.»
So, according to Valvoline ALL their oils will meet the standard. That would also include both their conventional & synthetic lines.
Read the reply from the OCH manager below … please note the weasel words he uses … «Unfortunately, the only oils available to *US* at moment that meet this oil specification are Synthetic based.» it sounds as though they specifically only stock oils (e.g. synthetic and obnoxiously expensive) that they say would meet the standard.

Been coming here since it opened and will not go anywere else! Got $ 8 off with my Unilocal check in! Plus they reattached my skid plate which had come loose and was dragging for no extra cost! Yes I fell for the synthetic eco oil sales pitch. but hey using recycled oil that cost less than imported synthetic still sounds good to me… still satisfied ill be back in 3k

1. Put the WRONG type of oil in my car: no my car does NOT require synthetic oil and 1030 is NOT the best oil to use in the summer time; 2050 is better for my type of car
2. Tried to UPSELL me on every type of additive known to man kind which is part of the schtick but not necessary.
3. Refused to give me the Unilocal advertised discount of $ 8 off (YLP8) which I tried to show the person with «Vanessa» tattooed on his forearm but alas my iPhone died right then and there and did not take my word for it.
One star for the guy with «Vanessa» tattooed on his forearm since he was polite and very nice and just doing his job. I can not fault him for that. He is nice, hard working and needs a raise.
Another star for the quickness of the entire service.

Best place I’ve ever gone to get an oil change, I’ve gone here regularly for years, never ever had a problem. They are courteous and very friendly, and usually there’s not a big wait. Highly recommended. :)