SchoolsFirst Federal Credit Union

This is the best bank I’ve ever been with. I used to bank with Wells Fargo, then Bank of America and they both sucked compared to schools first. I’ve been with them for about 8 years. I was able to join because my mom works at a college. The customer service is the best. Even when you call service center, they are always nice and patient with me. The online banking is great. Their Atm machine dispenses $ 5 bills. You can withdraw from any 7Eleven free of charge, which is very convenient because there is so many of them. They have free coffee and water, sometimes they have this giant cookies with their logo stamped on the chocolate, my kids love them. They also have a little section for kids in the seating area. Every month they have different themed decorations. The debit card are given to you on the spot, you don’t have to wait for it in the mail. And they have different types you can choose from. They have a coin machine inside that you can use even if you’re not a member, but it does charge a small fee. They also have a computer where you can log in to your online banking. I’m very pleased with the service of this bank!

I always get great service from everyone here! I just paid off my car with no issues at all for the life of that loan. I’m happy to do all of my banking here and will always come here first for all my loan needs. Thank you!

I joined two years ago and have been extremely pleased with their service. I’ve closed out my bank of america account to bank exclusively with them. All the products they offer are amazing and honestly just benefit the customer. I can’t say enough good things about this company. I wish I had found them out earlier and also wish they would let non-​school employees join. It’s how much I want everyone to bank here instead of some for profit institution!
Thanks again!

Went in for the first time this past Tuesday. It’s a small, intimate office. Very nice. I was about third in line, and the line was growing longer. One of the girls who was assisting a customer in another area came by to apologize to us for the wait, explaining that their system was down. When I finally reached the window, the girl was very friendly and polite. The manager (I’m assuming) stepped in to explain again that their system was down, but offered to take my deposit, if I was ok with that, and give me an offline receipt. I was fine with that, and he once again apologized and thanked me for my membership. The next day I checked and my deposit had gone through without any problem. I loved that everyone was so friendly, polite, and apologized for the glitch in their system. I am happy to be banking here and will not hesitate to come back. Also, I noticed there is a coin machine, so I’ll be in again soon!

Well said and may God bless this prestigious credit union!

This Credit Union Is Amazing. They Have So Many Benefits For The Members. I Don’t Have Any Credit At All Because I’m Just Starting To Build My Credit. And Everywhere I Tried To Apply For Credit Didn’t Approve Me. But My Bank Did. They Approved Me For A Car Loan And Also Offered Auto Nation Direct To Help Me Find A Car. And They Where So Helpful. I Just Love The Customer Service. Im So Glad I Have This Credit Union.

Always a pleasure to come to this SchoolsFirst branch. Everyone is always respectful and happy. From being greeted as you walk in, to business being taken care of at the window to the good byes as you leave. Great customer service, always in and out within minutes.
The Halloween décor today was awesome by the way. The batman themed employee costumes were a great idea.

Went here over the weekend and Veronika was amazing! So helpful, so pleasant. She was bright and obviously knew what she was doing. If she wasn’t 100% on something she went and verified with another team member. She made what could’ve been a stressful experience 85% less stressful. Its unfortunate there aren’t many SF branch locations in the L.A. area, but Veronika made the trip worthwhile.

So far this is one of the best banks I have every used. The new branch in Belmont Shores is clear and the staff are very kind. I went in to work on some loan applications and everything went perfectly. i would highly recommend this credit union — especially for teachers. They offer great services and low rates! They are finally branching (ha ha, a bank joke) our from Orange County after changing from the OCFCU. Very good news!

Initially, the Orange County Teachers Federal Credit Union, now the great SchoolsFirst Federal Credit Union! I started banking here a couple years ago, not at this branch though. This branch was put here in the last year or so, which made it a gem for folks like me that had to drive to Diamond Bar for the closest branch. They do have various ATMs located in Stater Brother’s stores, but there are times you need to a branch to physically talk to someone.
Well, they couldn’t have put this branch in the best location! Right in one of the most visited areas, which really isn’t a bad thing. I’d pick up my EDD check at the post office next door and deposit it the same day! It’s really conveniently located on the outskirts of the West Covina Mall.
The staff there are really friendly. I love that when I go there, it’s not overly crowded. I must be showing up at the right times. Just yesterday I went in, and when I got to the teller window, there was another half dozen that was in line! I didn’t even hear them come in!
I love the fact that the coin counting machine is free to use for members! That Coinstar machine in stores are horrible, taking like 8% of what you put in! I need every penny! Forget that!
I love banking here. It’s much better than going to Chase, BofA, or Wells Fargo. By far, of all the credit unions I’ve been to, this is as good as it gets!