Valvoline Instant Oil Change

I needed to get snow tires put on my car in advance of the upcoming snow storm, and decided to give this Valvoline a try, as I was in the area. Didn’t think that there would be a problem, since all Valvolines do tire rotations, which require the exact same tools. After getting me into the bay, they told me it would only be a couple of minutes. After waiting for ages, Ian finally approached me mumbled something about them «not having the right tools.» Sure. Save yourself some stress and time, and go somewhere else if you are looking to swap out your tires.

This place is a joke. I was told 30 min and waited 2 and a half hours… 4 cars went through the bay to the left of me while I waited. Poor service. No attention to what was going in by the staff and very overpriced for services provided. Go anywhere but here for your next oil change.

Fast and friendly service, but a little too friendly. It was my first visit to this Valvoline and I was made uncomfortable by one of the staff members who flirted with me, asked my name and personal phone number. Otherwise, it’s a convenient location and the services I’ve had done were fairly priced/​well done.

I needed a quick oil change before leaving on a long drive. This place was nearby and other reviews were spmewhat positive so I thought it would be a pleasant and reasonable experience, wrong on both counts. I should have just left after the guy on the computer informed me that I needed to use full synthetic oil in my car. He was insistent even after I told him that I preferred regular oil. So, I thought, what the hell, a few bucks more would not hurt and I could go longer until the next oil change. They tried to sell me wipers etc. but all these places do those kind of bill expanding «checks» to increase the bottom line. So, I turned all that down and said to just change the oil.
Well, what a shock when I got the bill. Over $ 100! I checked it to see that the price of the synthetic oil was — over $ 7.00 per quart. And, they added an «additional» oil charge of $ 17. Total rip-​off. I usually change my own oil in all 5 of my cars but I was on crutches at this time and could not move around well enough to get it done. Lesson learned. Avoid this place like the plague!
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First time! Got In fast no appointment needed! Took longer than 15 min took 2 hrs 30 min to come back and tell me oh we couldn’t replace fuel filter cause we don’t house that part. The Mechanics Made it clear to me that I needed to replace 15 parts some of which didn’t need to be replaced after reviewed by an independent mechanic. Tons of money spent and I’m in even worse condition then when I rolled in.
Will not be returning

Took car in for oil change and to have other fluids flushed and refilled. I also agreed to the recommended tire rotation. Everything done in roughly 20 minutes, so great, right? WRONG. After driving away it occurred to me that I never saw them lift up the car. So how exactly did the tire rotation happen? Took the car back and they admitted they didn’t do it, despite having charged me for the service. They claim they forgot to do the tire rotation, but I don’t buy it. They just lost me as a customer forever.

Fast. Quality job. Remember what has been done across our 3 cars and pleasant people
Never a problem getting in and out!

Used to be a Valvoline customer for quite some time. I would take my old Camry there, and also my newer vehicles when I couldn’t get into an appointment at the dealer. Dealer oil changes are cheaper believe it or not. Valvoline is fast and convenient, not a cost saving option. I quickly realized that you pay in many ways for that «speed».
Got an oil change today. I was annoyed by the fact that they lost my customer info. I hate when companies are inefficient with customer processes.
Quick OC as usual and I was on my way. 2 miles later I hear the noise. Something rattling in my engine bay. What could it be? Luckily I was able to pull over. There it was… a flat head Husky screw driver left on the right side of my engine bay!!! Ridiculous!!!
Thankfully it didn’t fall into the belt assembly or anywhere else where it would have destroyed my engine! WTF! Valvoline would have been buying me a new car for Xmas.

Tried to sell me a litany of things that I did not need for a ridiculous price. They told me to crank my AC to full then measured it (this depressurizes it so they can show you the meter to tell you there is something «wrong»). They then told me that my AC was low on juice and they would refill it for 130 $. You are not supposed to touch your AC unless it isn’t blowing cold, and if it isn’t you could get a recharge kit and do it yourself easily for 15 – 18 $.
Get your oil changed there but be prepared to deflect a ton of BS to try to squeeze more money out of you. Extremely unethical business would not recommend. I made a Unilocal account in the hopes that it keeps some poor sap from getting swindled by them.

Very fast. I had two cars and had to go on two separate days. Both days they were fast and courtious.

I have to admit that I am a fan of Valvoline. They are quick, efficient and courteous with the whole process. This is my third time trying them out. No appointments needed. Come on down and get an oil change in a matter of 25 to 30 minutes depending on the crowd. I first tried them out because I was running late and I needed to get to work in a matter of an hour. Its funny how this place can pump them out so quickly.