Esprit Cleaners

I drop my clothes off here weekly, and everything is always done perfectly. Their staff is always super super friendly. On many occasions i have asked for next day or even same day service and they are always happy to try to make it happy.

Lovely family owned and operated Cleaners located close to my house. There’s actually several cleaners close to my house, but this one is my preferred option. They’re always very friendly, have available parking, open 6 days a week, and knowledgeable staff. Its easy to get in /​out weather you need rush or regular service!

I trust this place with everything I own! They are family run and take pride in their work. I can see what a couple of the reviewers are talking about with service, but I’ve noticed that sometimes they are just worn out. It’s not personal, they just get tired like everyone else… I’ve never seen anyone work there that wasn’t family and I’ve been going a couple months now. I’m not taking a star off for that because as long as you inspect your clothes before you leave, they will redo whatever you see that didn’t get cleaned properly-​and it’s rarely needed. And you can’t beat their prices. They always try to launder my stuff instead of dry clean if I ask and I am really happy with the quality. I’d prefer a couple mistakes here and there to a dry cleaner that charges you an arm and a leg and doesn’t redo for free. Also, they note things like if you like pleats in the pants, etc. great personal touch!

Excellent service! The staff is always professional, always willing to accommodate a quick turn around, and now they have one day service. I haven’t used it yet, but it’s a nice option, and much much less than other cleaners like Fazio. As far as the cleaning, our clothes come back very clean and nicely pressed, I never worry about dropping off expensive garments or silk items, everything g is treated with care. Awesome! Dry cleaning all the way around!

Been coming here for at least 10 years. Took my new Hugo Boss shirt for laundy and to be pressed. Got it back with discoloration. Noticed it after i put it on. Took it back, and they wouldn’t even accept responsibility for ruining the shirt. they didn’t care. I told them i won’t come back and still no reaction. Dumb way to run a business. I spent an average of $ 75 a month there. And i won’t go back there.

never again will i take anything there, the skirt was not cleaned properly and the
owner was very rude, would not refund my cleaning bill, the previous owners
were very good, not these people…

Upon looking for a dry cleaners, this location was closest to me, so I decided to give them a chance. My first item was a handmade dress with custom beading that my grandmother had made, with underarm stains left from over 10 years ago – there was no tag to explain the necessary care or even what type of fabric it was, but they were able to clean it! Amazing! I’ve taken another taffeta dress with chunky gemstones on it, and once again, spotless! Recently I took a metallic knit sweater with metal beading, and the tag even said «Do not dry clean”– I was a bit hesitant, but after explaining to me, she said it would have to be special care, and charged $ 4.75. This family has an eye for detail, and they work hard to satisfy the customer. Their computerized system is great, rather than the old school fill-​out-​a-​form style. My only problem is I wish there was a sign for pricing, I mean I know it’s not a restaurant but it would be nice to know, considering it is prepaid service. I’ve always been satisfied by their service, and their ability to tackle/​handle even the unique pieces I’ve entrusted in their hands. As for the negative reviews, try constantly working and meeting deadlines and breathing fumes and chemicals to make ends meet with a small family run business before you complain of a good and honest family. I only see a pleasant customer-​dry cleaner relationship in the future! Thank you Espirit cleaners!

They identified spots on my pants when I went to pick them up. This is the second time they identified spots after the fact. I voiced my displeasure. They did not offer to try and when I said I could take my business somewhere else, they said that is fine.
Not the way to run a business.
Customer should come first. Now I have to look for new cleaners.

Ok, I don’t write on Unilocal reviews often but after coming to this dry cleaners for so long receiving exceptional service and quality dry cleaning, I just saw a customer complain about something that is entirely not the cleaner’s fault, and threatening them to write a bad review, and it just didn’t float my boat. They are very friendly and they know almost every customer’s name by heart. It’s a family owned business where they enjoy their job and are friendly to all (literally). The cleaners is huge too so you can be the judge if they are professional or not. But I advise that if you need dry cleaning or some other sort of clothing adjustment, this is the place to be. Forget the poor rated comments below or above, there will always be bitter people!

I have used this cleaners several times since moving into West Hills. I had several good experiences until July of 2013. After taking a men’s suit in for cleaning I noticed a large stain on the right sleeve the next time I went to wear it. I took it back and they cleaned it again. When I picked it up the stain was still there. I spoke with the owner, Frederick Lee, but after just a statement or two from me he responded with an aggressive attitude and approach. I told him I wasn’t interested in arguing, but seeing how it could be fixed. He wouldn’t calm down to have a legitimate conversation so I left realizing there were other cleaners in West Hills that I could use. I would suggest one of those.
It was my only bad experience, but It came from the owner.

I have been a long time customer of esprit and I recently had an experience that will now force me to find another cleaners. We brought clothes in and a new employee overcharged us. When we confronted them with the overcharge they agreed that they overcharged us but had no way to fix the problem. As far as they were concerned, we did not catch the problem when it happened and now the transaction was over-​too bad for us! Well it’s too bad for them as I am now sharing this experience with the Unilocal community

I have been frequenting this place for over 20 years. The staff is very friendly and welcoming.
The dry cleaning machines they use are state of the art and are as «green» as they get these days. No more chemical smells! All «laundry» (not dry cleaning) is sourced out — but both services for a great job in cleaning, stain-​cleaning, and pressing my laundry.
They now have automated machines at the front desks to handle incoming clothes. But even prior to these cool machines, they have never lost a single article of clothing. You must pay in advance for all laundry and dry cleaning. Make sure you look in the Pennysaver for a coupon for a discount on certain services — it will save you a bundle.
The parking lot is a little small at times and can be crowded because it is shared by a few of the other local businesses. I always enter from the north side behind the bike shop via the alley way. This makes parking a bit easier and the exit even quicker for me.

I’m a long time Esprit Cleaners customer. The staff has always been exceptionally warm and courteous.
Now that the business is under new management, putting up-​to-​date, customer-​friendly systems in place, I appreciate how efficient Mr. Lee, the new owner, has made the store.
It’s actually a pleasure doing business at Esprit.

Love the place… great service. and a really friendly!!!
As for the price i would say with the economic. its make since. I will come to this esprit cleaner many yrs!!~~

I’ve been coming to Esprit cleaners for a few years now. They’ve recently had a new management change. At first, their service was a bit shaky, but after a couple of months now, it looks like they got the hang of it and service improved quite a bit.
I got a chance to talk to the owner who works there and he came off being a pretty nice guy. It seems like there was initially some mix-​up between his method and the old system which caused some of the problem, but it looks like they got most of the kinks worked out now.
Service wise… I got my clothes back with even the small spots completely removed. A very good attention to detail, that I’ve seen other cleaners (and me too I admit) miss. Kudos. As for price, I would say it’s competitive. It’s in the range of what you would expect. I’ve seen some places a bit cheaper, some places a bit more expensive.
Overall, I would say that if the new owners keep up the current level of work, I’ll keep dropping off clothes here years down the line.

Been coming here for 20 years with great experience but now with new owners, STAY AWAY! Not only did they lose an expensive sweater, but they don’t seem to care that it is lost. Never a problem with the old owners but the new ones are clueless.

I bring my jeans here to hem. Yeah, why all Jeans are soo long?
Anyway service here is very nice.
Always 1 or 2 people were at the counter.
Kost radio’s running over the garments.
Easy to park. Price, yeah price could be a bit low.
9 dollars for hemming is too much.
But the alteration lady does a good job.
Starbucks is not far, and that’s a plus.

I can’t believe no one’s written a review for this place. It’s such a great cleaners! And it’s been around forever. I think my family and I have been coming here for over 15 years.
I love go to this cleaners because the ladies who work here are so sweet. Sometimes they do get backed up with customers and you have to wait, but I don’t mind because they are concerned about the quality of their service. And they go out of their way to help you out when they can. One time my mom stopped by 15 minutes after they closed, but they were kind enough to open up and let her pick up her clothes.
Their rates are reasonable, and even better, they always have coupons in the Pennysaver.