JB French Dry Cleaners & Laundry

Great cleaners. It took me some time to find a great one in the neighborhood but now I don’t go to anyone else. Great service and the best price for all my alterations.

Dry cleaning and customer service at its very best!!! Period. Exclamation point. Happy face.

I’ve been going here for almost three years and I love this place. The guy who runs the West Hollywood location is such a doll. All my husband’s shirts come back perfect, which was not the case with the three other cleaners we tried in WeHo before trying JB French. I «cheated» on JB French for a couple of months with Washio (I’m lazy and liked the idea of someone coming to my home), and came right back. I’ll never stray again.

This place is fantastic. You can’t beat the service they’re friendly, accommodating, & personable. Great quality eco-​friendly dry cleaning. I also don’t take my tailoring anywhere else.

I am surprised this place is still even open! Very overpriced… Compare a $ 7 zipper fix to their $ 15. Items were quoted to be done on Tuesday but were not done until Friday and on top of that they didn’t call either time I had to keep calling to check. The owner/​manager is a big grumpy man with horrible customer service skills… He couldn’t even tell us the price of getting one of our items cleaned and said he would call us to give us the price which he never did! NEVER going back and I suggest you stay clear as well

I would give less stars if I could. First, the jacket was not ready on the day I was told to come get it. SECOND, I was informed they would call me when it WAS ready. They never called. THIRD, I arrived to pick up the ARMANI coat with rhinestones. .half the rhinestones were not only missing, but the glue to bind them had seeped out all over the material of the Armani coat! Call me crazy. but if I were cleaning an item and shit was flying off… I’d fucking STOP cleaning it. When asked if we would like the rhinestones back. we said yes. We were told to return the next week for the stones… uh…why don’t you have them now? You just messed up my coat, why not give me ALL of the coat? Also, they gave me the coat back with no plastic protecrion. Maybe they figured they had ruined it enough to not need it? I’m a first time customer… maybe this is a total shock to all… but I give them no stars till I see different results. I’m willing to give a better review if I ever muster the will to return. At least I wasn’t charged.

I’ve had nothing but great experiences here. They are not overpriced, for WeHo. And, their alterations and jeans repair are really reasonable and well executed. I am a huge fan!

This is absolutely the worst customer service I’ve ever received. The dry cleaning is good, but expensive. The guy that works in there is mean and has terrible customer service skills. I so don’t get how that’s ok. Even though I live half a block away, I’ll be driving further away for my dry cleaning from now on.

JB French Dry Cleaners «lost» zippers and buttons on clothes, claiming it was my responsibility to remove them all and I should have known. Owner and management were unresponsive and unhelpful… and this place charges a lot! Do yourself a favor and go somewhere good and responsible.

I’ve been through dozens of drycleaners since I moved to LA but I’ve stuck with JB French now for about a year and still love them. I’m very particular about my cleaning and have a lot of it. I like a lot of sparkle in my wardrobe and therefore my garments tend to be difficult to clean. And since I’ve started coming here I haven’t lost so much as a button. It’s not cheap but there are certain things I won’t skip on.

This place could not be more convenient for me — it is ON MY BLOCK— and I still wont go there. That’s how bad it is. The prices are silly high and the counter staff is over the top rude. Dunzo.

I have to disagree with the negative reviews here. This place is really great, service is excellent, staff is very friendly and they get the job done. Prices are ok for WeHo, everything is more expensive here than in other places in LA.

They do excellent tailoring here. I have all my pants hemmed and altered at JB French West Hollywood.
Expect to pay at least $ 10 per garment for dry cleaning. That is really standard for high end cleaners like JB French or Sterling.
Counter staff is really friendly and helpful and the place is always clean and mellow.

Slow turnaround, exorbitant prices, rude counter staff, and erratic hours. Fail, fail, and fail some more!
If indeed the result was superior to other cleaners in the neighborhood (Sparkling, Holly-​way, Laurel), it’d be one thing, but I’ve tried them all, and this place ain’t nothing special.

Yeah, I second what Rachel wrote in her first review. They did a good job, but I had a bit of sticker shock. I took in one pair of dry-​clean only pants and a light jacket that had a stain. Dropped $ 18. I don’t know what I expected, but it wasn’t that high. It’s super-​convenient because it’s so close, but damn…

I took 2 pants, one shirt and one sweater to French JB Cleaners, the closest cleaners to my work. The bill? $ 27. Just a tad bit pricey when I get the same stuff done at my parent cleaners, Star in La Canada, (which I reviewed). My roommate says the guy there charges him like $ 3 a shirt, so maybe if I were a well-​muscled man, my cleaning wouldn’t cost the price of dinner next door at Ajisai (which I also reviewed).