Courtyard West Palm Beach Airport

This hotel was a hidden gem in an unassuming area of West Palm Beach. It is very close to PBI airport and it’s less than two miles from downtown Cityplace/​Clematis!
The hotel offers a shuttle to both the airport and downtown. It runs until midnight! We took advantage of the shuttle and we even asked the driver if he would swing by the drugstore for us on the way home from downtown. He was happy to do it!
The room was very clean and modern looking. I was told by the shuttle driver that this hotel was recently renovated, so that’s always nice.
I used the gym at the hotel during my stay and was impressed with the equipment. Everything was clean and brand new. We also used the bar and was served by a friendly bartender. He also runs the «bistro» at the hotel which offers an array of choices for breakfast-​dinner.
We got a room here for only $ 99/​night! This was a steal considering it is «snowbird» season in south Florida right now! The staff was cheerful and and everything was well kept!
This is a great place to stay if you want to be near all the action of WPB, but not right in the middle of it.

I honestly enjoyed my stay here. The rooms were clean, and quiet. However, when we checked out of our room, I forgot to grab my tablet off of the bedside table. We had left it out on purpose for our drive home and it just wasn’t grabbed on the way out the door. We realized this a little to late to turn around and phoned the hotel to have them send it to us. We called and left a voicemail with the head of housekeeping and never heard back, I called again the next day and got a phone call saying that no one had turned on in. I don’t like to just assume things, but unfortunately the facts are there. Someone on the staff helped themselves to my tablet, and it’s very sad. :/

This hotel is the run of the mill of airport hotels. Shower, bed, pool, hot tub, tiny workout room and no restaurant. It has «The Market» where you can get granola bars, Oatmeal, frozen TV dinner, and cup-​o-​noodles.
It also has a deli style breakfast /​lunch/​bar place. I had the spicy citrus salad, it was very good and fresh, but a bit pricy. It is after all an airport hotel.

Nice rooms. Very comfortable bed. Nothing close by but they will take you to local restaurants. Staff friendly. Came down for HH, great bartender.
Suggested many places for dinner and drinks.

The hotel was nicer than I expected. They have A barista that makes Starbucks in the morning and breakfast. Dinner with bar from 5 – 10. And a nicely stocked pantry which I believe is open ²⁴⁄₇. Free wifi just started January 15, 2015. So that’s a big plus.
The staff was nice and friendly checkin was seamless.
The room was small and quaint with a love seat couch and a desk. The room had a balcony which was nice. Flatscreen tv with HBO and a host of other channels local channels were in HD.
There was a single serve coffee maker which was cool. And the regular hotel fixings, iron, ironing board, hair dryer and shampoo. The furnishings were old but not raggedy.
It was quiet even though it was located near the airport. The rate for the room was a bit over priced but again it was at the airport.
Overall my stay was pleasant. I would recommend if you can get some kind of special rates.

This hotel is awesome. The workers were especially kind and helpful. The bartender and coffee bar worker, Dakota, helped my family and I find things to do every day and was exceptionally courteous.

The defining characteristic of a moderately-​priced chain hotel is probably that there are no true defining characteristics. Every one looks familiar, with modestly modern décor and muted colors. And you know what? That’s what makes them great. The Courtyard at West Palm Beach Airport was a welcome site on a weary, rainy day. They let us check in early, and we were given a large room that led right out to a small patio and the pool area. Our room had its own jacuzzi in the corner, which seemed a bit weird, but there was also a large shower in the bathroom.
My only complaint was some seriously loud plumbing — our toilet was noisy, and when someone showered in the room above us, it was abnormally loud. Hopefully they’ll get that fixed, because otherwise this was a nice, quiet spot.

I’ve only been here for about 24 hrs. From what I’ve seen the hotel is clean and in good condition. Our room is very nice and all devices in the room are in good working condition. The pool looks well maintained — I’m not much of a swimmer but I took a peek. And the free shuttle service around town is a great convenience. (And the driver is ridiculously nice!) I’d love to give this hotel better than a 3-​star rating but the problem I’ve come across more than once in 24 hrs is the customer service.
When I landed I immediately called so that the free shuttle could pick us up. After retrieving checked luggage, and sitting at the shuttle stop for half an hour I called again to check on the ETA. The person I spoke to told me that the request I made earlier (with a different employee) was never processed! Never processed!!! So if I hadn’t called back we would have been sitting at the shuttle stop until the end of time, I guess.
The next day I called for a cab so that we could go to a restaurant in Lake Worth (a bit too far for their shuttle, no biggie). After cleaning up the room we headed downstairs to wait for the cab. After about 20 minutes of waiting (and stomach growling!) we asked the person at the front desk (who we had been sitting in front of for the past 20 min.) if she knew how much longer the cab would take. She explained that she got «busy» with some things and hadn’t called yet. Ummm, WHAT??? More than 20 minutes go by, most of which we were sitting right in front of her which should have been a reminder, and calling our cab still hasn’t made it to the top of the to do list! UNBELIEVABLE!
I hope by the end of my stay I’m inspired to update this review for the better but so far, despite offering very nice accommodations, this hotel’s customer service is quite lackluster.

Place is not up to par. Furniture is beat up and old. I was very bummed staying here. No email in the room to even a email to let the manger know how it need to improve. Im sorry I flew 3000 from Seattle to stay here. Come to Seattle and see a real courtyard. If there was a attachment to show pics of the room I would. Terrible!

A clean and unpretentious take on (nearly) seaside, sunsoaked, suitcase living — and nextdoor to a Cracker Barrel, no less.

Great location by the airport, free parking, free wifi, and clean rooms. The bed and pillows could use some help, but it wasn’t killing me. The pool and hot tub could be a bit more maintained as there was a weave clogging the bottom of the pool. Small, but adequate fitness room which no one ever seemed to use.

Close to airport no problem with the stay as such but bad shuttle service. We called ahead of time telling jet blue terminal for pick up still driver refuse to take us to the hotel. We had to wait another 30 min and a call back to hotel before we reached there. No free breakfast. They charge for parking if you are going to use sleep and fly service 5 $ per day or 25 for the week.

A bit out of the way, but still 10 mins from everything… clean and updated.

I was in between on this property because it really isn’t near anything and is small with not that many amenities. However the rooms are big and comfortable and the shuttle service will take you almost anywhere in the vicinity and runs till midnight.
They will even pick you back up from the bar or restaurant or even from shopping in the The Place mall area.

I stayed here my first night of a business trip. This were good enough. I got a room with free internet and running hot water.
What I did not like that they put me in a handicap accessible room without asking me if that was all right. Also, the next day I needed to check out and they could not give me my receipt because they were doing a daily upgrade of their system. I had to come back later to get that.
The plus is that they were close to the airport…

I stayed here while in WPB for a film shoot. It was a very smooth and pleasant experience. I was dressed pretty darkly downbeat scraggly for the role and was wandering around quite a bit waiting to be picked up… and luckily they didn’t send SOMEONE ELSE to pick me up. They had free internet in their little business library… only one computer but not heavily used by guests since they also had free wireless in the rooms… all in all a very comfy stay and right by the airport thought not too much airport noise as I recall