Midas

Went in for an oil change and to have a tire patched due to a misplaced nail. The cost for the oil change was reasonable, if they did everything on their list, that is. They neglected to inflate and rotate the tires even after I asked them to do so, later told me that they did and that the pressure light would go off after I drove a bit. This was just a method to get me off of their lot. I later confirmed with my pressure gauge one of my tires was less than 20 PSI! They blamed their gauges. Funny that my $ 5 gauge works fine.
Also, after the oil change, stated that my tire tread was too low to patch the tire, and that they «highly suggested» that I replace all 4 for their quoted price of $ 800+. I later got it patched elsewhere for half their price. New tires not required. They also advised me that my brake pads were low and that needed to be replaced. I changed my brake pads less than a year ago with lifetime warrantied pads. They are not low or in need of replacing.
When I asked them why they didn’t rotate the tires (as their check list for the service indicates that they should) they said they only do that when the back tread is better than the front. Though, when they were trying to sell me new tires, they showed me this was the case according to their measurements of my tread.
Bottom line, they are more concerned in upselling than they are in doing good work. Their handling of my vehicle was either dishonest or negligent. I don’t have time for either.

Had an amazing experience here. Needed an oil change, left with that and a warm heart. I dropped in for a regular oil change for my first time and was delighted. My wait time was under 45 minutes and I had the pleasure of chatting with Bill, who was kind, honest, and funny! Do yourself a favor and have a cup of coffee while you wait for your oil change!

First-​time customer. Honesty means everything to me, everything was upfront and in the end all truck issues were resolved, very committed professional team to service. My 1997 Ford F-​150 hasn’t run this good in a long time. I’m very satisfied with the overall experience.

Needed a smog check and oil change.
One stop shopping, should be easy.
Dropped off the car, waited for the phone call.
You know, they are going to find something.
Three hours later, I call.
Needs a couple of break lights, no big deal, do it.
I am on my way to pick it up.
Light’s changed while I wait. No big deal.
Then they finally start the smog check!
I guess that the oil change is yet to be accomplished.
On the bright side, it is a nice day.
That I could be spending at my pool, not waiting for something to be finished!
I guess that a call to BAR; is in order

My family was traveling on vacation, when we hit a tire on the roadway and had a problem with the undercarriage of the car. We took it to the station and in literally five minutes they got us fixed up and back on the road again with no bad vacation memories. They have great customer service and treated us very well.

I recently moved to west sac and found this Midas close to my house. When I walked in they looked really busy and I was afraid it might take a while to get an oil change and tire rotation. I made a phone call and read one of the many magazines in the lobby while I waited. To my surprise my car was done in less than 30 minutes. I was shocked that the bill was about $ 20 cheaper than I usually pay for the same service at other shops I’ve gone to in the past. This will definitely be my new shop!

I have taken my car here for years and they have always provided honest and reliable service. I have them do all of my regular maintenance services as well as repairs as needed. What I truly appreciate is their ability to explain which services are necessary and which are not so I can make an informed decision about what to do when. This location is especially convenient to my office downtown; I drop my car off in the morning and they call me when its done. Prices are competitive and I have always experienced great customer service!

First time taking my car there. They were respectful and professional. Their prices were comparable to the other shops I called. So far I am happy with the work that they have done and considering about having more work done there.
Thank you West Sac Midas.

Can’t do a simple oil change
They left all my screws lose.
Just so they can get more money out of me

Posting a review for my husband who went here yesterday:
I wanted a quote on front tires and an alignment and was visiting several places in the West Sac area. At America’s Tire I was told that they don’t do alignments, and they referred me over to Midas as being a good place to go. So I went. When I got there, I saw a big sign in the window that said TIRES, so I figured I’d get a quote for both tires and an alignment just to keep all my business at one place. Before I could barely ask the guy at the front desk about tires, he barked at me that they don’t sell tires, and I should go to America’s Tire. So I told him that’s where I came from, and they had referred me to Midas for a quote on an alignment. He barked back that he wouldn’t even have time to look at my car until after the holidays, so I just said OK and left. I definitely won’t go back there again. I couldn’t even explain what I wanted before the guy was cutting me off and trying to get rid of me. In the late afternoon on a Tuesday! Sheesh… not sure what this guy’s problem was. I wasn’t even trying to get the work done right then… I just wanted a quote!

Avoid this place like the plague! Took my car in for a checkup and they found 2 bulbs that were not working. Guy tells me one side marker bulb is $ 60. to replace and the rear license plate bulb is $ 40. to replace. Kidding me? $ 100. to replace 2 bulbs? As a FYI, my local mechanic (who was on vacation at the time) replaced the side light for $ 6. and the rear was just a loose bulb when I checked it and works fine. I bought the bulbs at Auto Zone (both same bulb) for $ 4.29 for the 2 pack. Needless to say, I’ll never be back.

I have taken different vehicles there over the years for minor stuff, oil changes and tire repairs. Hit or miss on customer service until this week.
Took the car there Saturday for an oil change and tire rotation. They also checked the brakes, but couldn’t get the drums off so just did the visual as best they could. Said everything looked ok — didn’t note any leaks.
Next day or so the brake light comes on. Stupid me assumes that the parking brake sensor is just sticking because Midas said everything looked good. By the next weekend, Sunday, I have no breaks. Added fluid to get home and next morning found out there is no pressure because the brake fluid leaked out the passenger side rear brake assembly as evidenced by the puddle of brake fluid.
Took it back to Midas and explained the situation. Was surprised they estimated a charge to inspect given the situation. First thing out of the mechanics mouth after the inspection was showing me the problem and denying that they had anything to do with it. I said that I believed they caused the leak when they attempted to remove the drums to inspect the brakes. They denied it continually.
Then they quoted me about $ 450 to repair the rear brakes and that it was a really great discount. Then Michael the mechanic tells Joe the manager that the drums have very little lining left and need to be replaced too. ChaChing the estimate now hits $ 607! Of course I am thinking «I thought they told me the brakes were ok».
So Midas isn’t responsible for me needing new rear brakes, but telling me they seem ok when they have no clue is not acceptable. I believe they caused the leak. Causing a leak and then denying it is not ok.
Saying you are giving me a deal because of the situation and charging me about $ 320 for parts that I went to Autozone right after and paid $ 99 for is not ok.
While they were putting my car back together my certified mechanic friend showed up and told the Midas guys why the line blew out in the brake when they failed to remove the drum in the first place. Funny they were able to get the drums off today.
I will never use this place again.

Went in for a tire alignment. Only took about an hour. The car is still driving slightly to one side so I may take it back in for a double check.
Great staff! Super friendly. The person at the front desk even called my cell to let me know when the car was ready. She recommended the La Bou that was luckily open (the ones in downtown are not open weekends) on a Saturday morning and it was walking distance.
Check in with them about any discounts they may have.

I had a great oil change experience at Midas West Sac today. Called in the morning. got an appointment right away for 10 am. The lady at the front desk was wonderful. I didn’t catch her name, but if you read this. thank you! One hour, and a competitive price. No pressure to upsell. All and all, it was great. I will come back next time.

I’ve always taken my car here for the standard oil changes and regular maintenance. When my alternator went bad I was quoted $ 390 for the part plus $ 100 for labor. I was on the road at the time of the call and wasn’t able to do any research but I needed the car fixed for work ASAP so I agreed to the repair. After research I discovered all licensed parts dealers are selling my alternator for $ 195 maximum. When I called Midas Corporate to inquire as to why I was being charged so much they had the facility manager call me back a couple days later. He told me «We paid $ 190 for the part and have to mark them up that much to stay in business» — Yes, this means they are charging you double for what they pay for the part. They earned $ 200 on making a 5 second call to order a part… not too shabby. The only reason they are getting a second star is because the mechanic who helped me, Joe, was very courteous and did a great job and he has nothing to do with Midas’s mark-​up on the parts. I will no longer be taking my business there.

The guy at the front was so rude it was almost funny. Walked out… jerk won’t get my money or business ever.

Went there today at 4:30 (closing time supposed to be 6) for a tire change and oil change. When I told the guy I wanted my tires changed he immediately said he didn’t have time, even though they had no other cars to work on.
Then asked if he could at least do the oil change and he said no– they were just waiting for the last car to be picked up so they could leave. At 4:30.
Sorry I wanted to pay you $ 150+ but you didn’t care enough to stick around until your posted closing time and get paid.
I had been here multiple times before but won’t ever be back after that.

idk why everyone else has good reviews? maybe because i’m from out of state? IDK MAN. i felt as if because the dude knew i was from outta state and young he kept trying to get money out of me for a free check up (after my car was already fixed at midas in new york) idk idk. i never want to go back but the workers were very friendly. just wish the boss wasn’t trying to juice money that i dont have out of my pocket.

I needed to get a wheel alignment done before driving down to LA the next day; America’s Tire recommended these folks. I arrived around 4pm on the day after New Year’s. Everything was straightforward and the staff didn’t push any additional sales on me. I was on my way within the hour. I noticed while I was waiting that a number of returning customers came in, chatted with the staff, and were known and recognized by multiple staff members. If I were looking for a general mechanic, this seems like it would be a good bet.

I have to leave this review to alert anyone looking for an auto repair shop in the West Sacramento area to give the staff at the Midas on Jefferson blvd a try. Our truck broke down late at night on Hwy. 80 between Davis and West Sac recently (we live about 40 miles away in Lincoln). The tow truck driver delivered our truck to the Midas in West Sac. The next day I was assisted by Chris, the Manager on Duty. I cannot stress enough how amazing the service was that we received from Chris and his staff! They were so compassionate and helpful due to the emergency situation we found ourselves in. Chris went above and beyond with his level of kindness and service. Truly excellent! Thank you again,