Yolo Federal Credit Union

I have banked with Yolo Federal for over 25 Years and always had great things to say about them, and have had several friends open accounts there because of my praise for them; however, the last couple months I noticed a $ 3.00 Sevice fee and called to find out what this was. I was informed that it was a charge for the mailed statement. So just because I will not bank on line I have to pay for a statement. I feel this should be a service because I keep a lot of money with them. I was informed that it was a charge for the mailed statement. So just because I will not bank on line I have to pay for a statement. I’m retired and am on a very limited income, so even three dollars a month adds up. I will be closing all my accounts with them and asking that all the friends who opened accounts with them on my recommendation do so as well. I will be trashing them every chance I get. I feel this is not right, especially to do to those excellent customers that have been with them for years. It’s a form of bullying people into banking on line. Not all people have computers, especially many seniors. There are other credit unions which do not charge for sending a statement through snail mail. I will be banking with one of those from now on.

I’ve been with this bank for many years and had always been happy with this. But recently they seem very unprofessional and unfriendly. Both Davis and West Sacramento. I finally was able to buy a myself a desk. The bank closed out my account without notification. They claim it was for my protection! Really! it was more like I could not spend my own money. I was pissed when I went to Nissan and I could not pay for my car being fixed! It stated «unauthorized user.» OMG! this was very very unprofessional!!! This bank has gone downhill these past few years. Very unfriendly staff! The older white lady in the Davis branch is rude, she needs to retire or be replaced. Seriously!

I have banked with Yolo Federal Credit Union for almost 18 years. I have been fortunate to experience the benefits of many different services YFCU provides and have been satisfied with all of them. I have had great experiences with all branches, Davis, Woodland and West Sacramento. I recently had a great experience in West Sacramento with Pritti. She is always very courteous and helpful. She goes above and beyond what is expected to make my experiences with YFCU as comfortable and pleasant as possible. Hats off to all the YFCU employees. You all are amazing!

I like that they are Open on Saturday’s at there New Location in West Sacramento, Everyone is polite and helpful.

they are are closed on saturdays, the atm is always down and can never get a loan! why bank here. i will be changing banks soon.

This bank is LAME! I dont even bank here, but i walked in to find out more information about opening a checking account. when i walked in it smelled like ONIONS, and the woman behind the counter looked like she just rolled out of bed. she looked up at me and said «YES?» i said uhhh id like more information about opening an account here? she quickly said «you have to start with a savings with a balance of at least $ 500 and then eventually they will give you a checking account.» i said wow really? and she just stared so i said uh ok bye… Im sorry but there are MUCH nicer banks that have better customer service and dont smell like onion and dont have such strict requirements. NO THANK YOU! i dont advise anyone to even waste their time here!

I bank with several institutions and I’ve never been more disappointed in service.
They’ve grown too fast and there is a major disconnect with their apathetic tellers and alarmingly aloof managers.

Curteous staff and always quick.