Aico Watanabe, DDS

My Daughter and I had a wonderful first experience recently. We were warmly welcomed, information was shared clearly. They have new patience, our family is very pleased!

I came here because my insurance changed, and I was having tooth pain. I hadn’t been to a dentist in three years so when they told me I had 8 cavities I was surprised but that didn’t seem unrealistic.
I gave them my insurance card and they quoted me the wrong fees, so all together it ended up costing $ 400 more than they told me it would.
Then after it was all said and done one of the teeth they had filled in gave me shooting pains when the chip or other hard food hit it the wrong way. When I went back in, they looked at it (no x-​rays) and said there was nothing they could do and gave me a recommendation for an orthodontist.
Our insurance changed, so I went back to my old dentist (Zingale in Elyria) and I got it x-​rayed and it turns out that tooth had a fracture in it.
The other fillings are good, but how does a dentist miss a fracture in a tooth? Why couldn’t they process my insurance correctly with the card in their hand? I’m not going back here anymore.

I was a loyal customer here until they made my 4 year old and I wait out in a lobby that had no heat in the middle of the winter for an hour and a half. We are cash customers and pay in full after each appointment. Very disappointing because they took about 8 customers that walked in the door after us. The receptionist had no explanation for me. I will never return or recommend this quack again. The dentist also told me that I had receeding gums and needed a transplant. Funny, my new dentist said my gums are wonderful and healthy.

I was told I had periodontal gum disease, somehow not covered by my insurance, but urged to get a loan through one of their partners for an $ 800 cleaning. Couldn’t do it and didn’t get any dentistry care for a few years. Next dentist I saw told me nothing was wrong with my teeth. I’m 44 and they are still perfect, never even had a cavity. Beware of this scam artist.