Courtyard Williamsburg Busch Gardens Area

I stayed for two nights over a long weekend and enjoyed my stay so much. I almost gave Courtyard 5 stars, but ultimately there were a couple things that didn’t quite make it to perfection. Mostly because the hotel is a bit dated, which you’ll notice in some places painted over several times and/​or peeling, the drawers in my room were fussy, and there was rust at the bottoms of the door jams. They don’t offer any complimentary meals, though they make up for that with an excellent bistro.
The pluses here are the superb décor. I was really aesthetically pleased with the vibrant wallpapers in just the right spots and the artfully placed pictures. The design is amazing. My room was spacious, especially the bathroom. I thought there was a good ratio of elevators to hotel wings and it was easy to find your way around. I parked and left several times and got turned around, but always found my room. Every single member of staff was exceedingly polite and always greets you. I was pleased to find that a member of housekeeping tidied my room while I was out. My room was just shy of $ 80 per night, which is the going rate for hotels that service conventions or act as overflows for guests. This was the first nice hotel I got to stay in that was associated with a con.
The bistro is pretty awesome, even if they aren’t open 100% convenient times. I got an awesome breakfast of 2 eggs, toast, fruit cup (or potatoes), and sausage (or bacon) for $ 9.50. It was better than some restaurants I have eaten at.
If I ever have reason to stay in Williamsburg, it’ll be here.

Hotel is the best hotel for Busch gardens visitors. Just outside Busch gardens entrance.
We have stayed here about 10 times and have been happy with each stay.
They have an indoor/​outdoor pool and indoor hot tub as well for those looking for those options.
We have had a number of front desk troubles. Normally stem from arrival around 10pm or so. If you don’t want front desk /​or troubles with room you reserve. You are best check in earlier in the day.

We are here for the long weekend and a trio to Busch Gardens and water country usa. This hotel is super close 2.5 miles to both parks. When we got here it was late the front desk was super friendly even at 11pm. We were in our room in 5 mins. Not sure it helped but if you download their app you can check in from it and it tells you when your room is ready so I tried that out and it worked real well. When we got to the room it was really clean and the extra towels I asked for were there. The next morning we had breakfast downstairs in the Bistro it was good but pricey. Everyone we have run into here has been nice and friendly even asking if we had questions about the area. We had friends that didn’t book here but the doubletree and they said they paid more then us and the hotel wasn’t nearly as nice. I can always count on Marriott! We will be checking out the indoor /​outdoor pool tomorrow. Can’t wait for a relaxing day by the pool.

Great location rooms was very clean and organized the bed was like sleeping on a cloud so very comfortable great parking.

I was here for 3 days and after my first night they double-​booked my room to someone else and I walked into another couple in my bed!!!

Stopped here on a long road trip. The front desk staff was extremely friendly and accommodating. Unfortunately, our room was next to the courtyard, which proved to be noisy, as there were some groups out there after midnight. The linens were ok, not super comfortable. There was no free breakfast and the lobby is crowded with people ordering from the bistro. We did also get woken up twice by maids wanting to clean our room, at 8 and 830 am.

Stayed here for work for a week. Left me start with the staff-​friendly and professional are the 2 words I’d use to describe every single employee I interacted with. I’ve been staying here for about 7 years. Over that time I’ve come to be able to recognize some of the staff. In talking with one employee; she stated she’d worked there for 20 years. It says something about you and how much you like your job when you have employees that have worked that many years!
Rooms and hotel lobby are newly renovated and clean as a whistle. I’m the person that digs into a room hard when I show up. I found NOTHING! That’s rare.
Pool is an awesome indoor/​outdoor pool that is connected! It isn’t new, but clean and excellent for the kiddos! Hot tub is huge if you’re into that kinda thing…
I have not one complaint about staying here. If you’re traveling to the Newport News/​Williamsburg area you’d be a fool not to stay here!

This place is renovated and the staff is incredibly nice — what more can you ask for?! I stayed here for two nights for a business trip and it was fantastic! There is a bar, Starbucks barista (not quite a full fledge Starbucks but close!), you can order small plates for breakfast and dinner (oatmeal, french toast, wings, flatbread pizza), and it was clean, accommodating, and well maintained. I’d go back in a heartbeat!

We stayed on Sunday October 12, 2014 to Monday morning October. 13, 2014 and could NOT have been happier. The room was immaculate, the bed was pure HEAVEN. Every single member of the staff were so friendly and helpful. Ask them about the coupon for Busch gardens they have. Also, eat there! Chicken ciabatta! DO IT. You will not regret it. It was good enough to seek out on it’s own. Will be back every single time I’m in town for Busch gardens!

I am a gold elite Marriott rewards member so I stay at Marriotts frequently. I had low expectations after reading some of these reviews but we didn’t want to use our time share for a weekend stay to visit Busch Gardens. This hotel was recently renovated and is extremely nice with indoor and outdoor pool. Megan at the front desk including everyone we encountered we very customer focused and friendly.

I have to agree with the other posts this hotel is old. It is not built for the business traveler. With indoor and out door pools it is for families headed to Bush Gardens. Lots of parking, laundry, outdoor courtyard and video game room seem perfect for weekend family stays. Does not have the new «courtyard» lobby. Rooms are dark and need updates. The old air conditioner unit in my room was really loud and situated right next to the desk, which made it an uncomfortable place to work.

I recently stayed for a conference:
The good: the people were very pleasant that worked there and we got checked in quickly. The heat worked really well
The bad: the AC was really loud. The tub felt gritty and the shower was ok.
The ugly: I had 2 queens and one was right up against the wall. The comforter was also pretty lacking.
Not exactly the Marriott I was expecting, but not a terrible hotel

Did not offer an AAA discount as advertised. Wall socket did not work, a drawer was missing handles, and another was broken and sticking out. Dingy and not up to the standards one would expect from a Marriott.

I am a silver Marriott member so I have been to quiet a few in my life. I can truly say that this hotel matches the area it is in… due to the fact that it feels as old as the plantations that surround it. Nothing is updated and the hallways are dark. You might as though someone is going to jump out at you at any second. The rooms are kind of depressing. TV is old, design is old, bathroom is old… this place is just old. With all of the being said, the hotel is clean and well kept… for an old place.
If you are expecting the typical «Marriott» experience, pass on this one. You will be sorely disappointed.

Four (2 adults a 9 and 12 year old) of us stayed in a tiny room with a pullout couch for 3 nights. It was on the interior courtyard with no road noise but we did hear a crying baby at night … occupational hazard of spring break staying in Williamsburg I guess. Room was very clean, actually OK stylewise but no granite or anything like that … with a non flatscreen TV. Slight bad odor upon arrival quickly dissapated. Tiny balcony was kind of a joke but good for my wife to paint her nails without gassing us out. We did not try the breakfast. There was a small fridge in our small room that helped us out. Most of the hotel looked fairly dated especially 80’s style green carpeting.
Good things: Heated indoor pool and hot tub! This really made staying in this business hotel good for a family. I used the workout room, the Arc trainers were meh, they had free weights though and it’s good to run in the corporate circle. The kids were in the tiny indoor portion of the pool every day and really looked forward to this. Note — you could pretty easily walk to good restaurants.
Bad things: Small room that really seemed made for 1 or 2 people at most, tiny mattress on pullout couch (no 2-​bed rooms were available … with Priceline you get what you get).
I really can’t complain. I would be disapopointed if I paid a high retail price. Great location close to all attractions.

Since my last stay, just last week, I decided to return again. I’m dropping a star in my previous rating because I got a room on the back side of the hotel this time (seriously, the place is empty and the front desk clerk, same one as last time, said this was the only room on the first floor available.)
I’d also say it’s not as good as my last stay. The bathroom tub is not something I feel good about. It’s rather dingy and looks like it was not cleaned very well from the last person with dirty feet standing in it. The room is alright, and modestly clean otherwise. It does come with a mini-​fridge and a coffee maker, but I plan to hit the Starbucks around the corner in the morning, after I have my free breakfast.
Bottom line: It’s a little hit and miss, but I think they could be a four star again, if they tried a little harder. And I’ve been to both worse and better. It’s a safe and affordable stay, so I’ll give it the three stars as an update.

Wow did we have problems at this place.
First, our flight arrived in Richmond about 10pm, so by the time we got to Williamsburg, it was almost 11:30pm. The front doors of this Courtyard were locked. Yes — that’s right — it’s not a typo. They were locked. So we rang the bell. No response. We could see the front desk and nobody was there. We kept ringing and pounding on the glass. About 10 minutes later, the old lady working (who was obviously napping in the back) finally heard us, came out, and didn’t even apologize.
Second, when we got to our room, there was a big rollaway bed inside the door blocking our way in. We didn’t request it. No idea why it was in our room, but we had to put down all our bags to push it out into the hallway.
Third, there were dirty towels hanging in the bathroom. Little pieces of brown goo on the towels. NASTY!
Enough said — I normally like Marriotts, but I’m sure staying away from this one.