Gigi’s Cupcakes of Chicago

I love Gigi’s! I was there at their soft launch and at their grand opening. The cupcakes are always fresh and consistently great cakes! They also have cheesecake, but I have been able to tear myself from the Wedding Cake cupcake to try anything else. They have a small offering of coffee. This location is clean and family friendly.
Did I mention you should try the Wedding Cake?
They have a large menu of cupcakes on rotation. They also make minis that come in a classic assortment or seasonal assortments.
This is a great cupcake place. Finally good cupcakes comes to Wilmette.

The cupcakes are delicious! We tried the peanut butter chocolate, strawberry, wedding cake, and chocolate chip ! All are yummy, fresh, and full of flavor. Definitely worth checking out !

This review is based on customer service alone since I had cupcakes delivered as a surprise. Christine worked with me on a custom order that I placed from California. Unfortunately I had the wrong address but Christine and the delivery driver managed to track down the new address of the business! Thank you Gigi’s!

Service was great. Very friendly staff, eager to give recommendations. I ordered a Cookie Dough, Wedding Cake, and Vegan cupcake. The cookie dough frosting is delicious, and it’s worth buying just for that. However, I was very disappointed in the cake. It was very, very dry, probably overcooked. Gigi’s needs to figure out how to make that cookie cake moist. I then tried the Wedding cake and again, the frosting was very good (though they put way too much on the cupcake) and the cake was on the dry side. Moister than the cookie cake, but still too crumbly. Cupcakes shouldn’t have the texture of a muffin, and these do. I paired the cookie dough frosting with the white cake from the wedding cake, and that tasted really good. I would love to see them make a chocolate cupcake with the cookie dough frosting. Yum!
The vegan cupcake was a big disappointment. Frosting on that was a tad too sweet, and the cake was terrible! It was gummy and it didn’t taste good. I don’t know if the cake was undercooked or not but it wasn’t the right texture at all. My son spit the cake part out (he’s dairy and egg-​free) and would only eat the frosting.
Gigi’s needs to improve either their baking time or recipe to get their cupcakes moist. They also need to reduce the amount of frosting on each cupcake, it’s just too much! Totally overpowers the entire thing. If they can make those changes then I think they would get better reviews and my repeat business. I honestly don’t plan on going back unless I ever crave that cookie dough frosting. If I want a great cupcake, I won’t be going to Gigi’s. Sorry.

I recently tried GiGi’s Cupcakes in Wilmette again and it seems that someone must be listening to what customers are saying because the cupcakes were great! No more stale/​dry cake and the frosting is a tad less sweet now. I also tried their stuffed cookies and omg delicious!

Yes to all of it! I seriously am not a huge frosting person, but I eat every last bite from this place because it’s so good. So dangerous that I work nearby. I stop here at least once a month and for any of my family or friend’s birthdays!

Hands down one of the best cupcakes around! They Always have tons of choices. You can’t beat the price anywhere for the size your getting.

I ordered four dozen mini cupcakes over the phone. I was worried that I had waited too late to order them as it was Friday evening and I needed them Monday morning. No problem, they said. They suggested the classic mix of chocolate and vanilla. Mind you I was doing this all sight unseen. I arrived Monday morning and the cupcakes were ready to go. 4 dozen just as I had ordered, and very cute. The buttercream frosting was amazing. I will order from them again in a heartbeat. Thanks, Gigi’s!

First time at this cupcake joint and it was totally a fluke happenstance. I was going to akaihana to pick up sushi and I noticed this little cupcake store out of the corner of my eye!
Nothing makes me happier than a random, misplaced cupcake store!
Anywho, I made my way inside and was delighted at the cute little cupcake display they have with beautiful little cupcakes glistening in their display cases.
I was on my way to work, so I ordered three cupcakes: the cookie dough, the salted turtle cheesecake and a mystery cupcake!
Yum yum yum yum! I will say the cupcakes are very, very rich. They take sweet to the next level. I wasn’t crazy about the cheesecake cupcake, but unanimously, everyone at work really loved the cookie dough cupcake!
I’d definitely be back. Not often though because a. I want to be able to fit in my pre pregnancy jeans by sometime in the not so distant future and b. My BFF is a gourmet pastry chef and does rocking cupcakes for me all the time!
But all in all, it was a nice experience

Good: The shop is clean, brightly lit, welcoming, and smells sweet. Their menu seems to rotate and change monthly. They also had cakes to be decorated per order, mini pies, and mini cupcakes. And gluten-​free and sugar-​free (or was it no-​sugar-​added?) options.
Bad:
1) The cupcake was just average – the cake part was really dry (stale?) and especially hard around the edges, and flavorless to boot. The paper wrapper doesn’t peel off easily. The decorations were average. Nothing special. Frosting was too sweet for my taste. The cupcake prices are competitive, but the quality isn’t. In other words, over-​priced for the cupcake quality and taste, but what you’d expect to pay at other cupcake shops that serve far better and fresher cupcakes.
2) The employee training and customer service could use improvement, but I don’t think they’ve been open more than 3(ish) months, so maybe they’ll get it together soon.
Nothing egregious, but there was not one thing that made me want to go back again nor would I recommend it to others, but then again I only tried 2 of their offerings.
They weren’t busy when I walked in. With the amount of employees (3) and customers (3 including me) at the time, it was weird that no one took my order, asked me to wait, or checked on me for 5 – 10 minutes after the last person ordered. 5 – 10 minutes isn’t a big deal, but it seems like it when there were 2 other employees that could’ve been taking my order. One was busy standing against the door frame with her coat on ready to leave.
One customer was being rung up at the register by another gal. There was a pair in front of me who waited and then placed their order with the third employee. When he had gotten their order together, he went to chat with the girl ringing up the customer even though she didn’t appear to require nor asked for his help. No problems or malfunctions at the register. When the girl finished ringing up the two customers ahead of me, she walked over to my end and looked at me blankly without saying anything. So, I asked her if I could place my order. She nodded. I ordered. She looked at me blankly and didn’t even move to get a box or open the display until I said, «just those 2 things. Thanks.»
TL/​DR: I like to support local businesses, but the cupcake was stale/​dry, the employees are not trained nor organized, not given a bag, a receipt, or even a «thanks for coming in.» Maybe it was an off night for them, but it’s not worth going back to find out.

I gave this place one star because the employees working there were nice and patience.
I ended up finding a hair in my cupcake. Won’t be going back.

I really wanted to love this place but it didn’t happen for me! I absolutely love cake and cupcakes but this place didn’t hit the spot. Don’t get me wrong there not bad but they just weren’t what I was looking for in a cupcake.
My first sister got me cupcakes from this place when they first opened up and yesterday I got cupcakes from there again to give it another try. The frosting is just way too sweet for me and it’s a lot if you love the sugary buttercream (just too heavy for me).The cake itself was a little dry and just average tasting. I’ve tried the birthday surprise, double stuff, wedding cake, and midnight cupcake. They’re all not bad just nothing special for me personally.
In terms of service this place is great! They are very friendly and the place is clean and cute. Parking is easy and prices are a little on the higher end for cupcakes but not horrible. It’s about $ 3.50 a cupcake.
They also sell other items such as cinnamon rolls and a couple of other sweets. I actually liked the cinnamon rolls more then the cupcakes.
Unfortunately I’m still searching for the right cupcake place in the area.

Friendly and nice :-) It was my first time walking into the shop and a lady recommended me to try mini cupcakes so that I can taste variety.
I got 4 mini cupcakes and 1 cheese cake which only cost $ 5. Cheese cake was too sweet for me, but cupcakes were all great!
I came here a little bit before closing, so there were not much left. I want to come back here to try different flavors.

Totally mystified by all the positive reviews. This place was nothing special at all.
Waking in, I got an immediate whiff of disorganization, which was only confirmed when the young woman serving me didn’t seem to have any customer service skills whatsoever. She didn’t ask me if I was ready to order, then started telling me about the wrong product that the woman behind me had ordered. The woman in front of me also appeared confused by the disorganization. And there were all of three people in the store at the time.
I got the red velvet cupcake and was underwhelmed. Mounds of too-​sweet frosting and a cake that tastes like something you would make from cake mix. I mean, at least it’s not stale, but many of us could likely bake something similar. I should have expected as much from Thrill-​mette.
Want a real cupcake? Take your pick from More, Sprinkles, Chicago Cupcake, even Sweet Mandy B’s. You have to go into the city to get it, but at least you won’t persist in thinking Gigi’s cupcakes warrant five stars.

I may be the only one that thinks Gigi’s cupcakes aren’t that great. We bought a 6 pack of cupcakes, I will say the packaging is very nice, but that’s where it ends for me. I was excited to have a cupcake place in the area, as my favorite is MORE cupcakes, located in Chicago Gold Coast area. Unfortunately, these cupcakes taste like Betty Crocker, with a mountain of frosting on them. The frosting, which is an American buttercream style, is very sweet and dense. Great if you like that! But I’m more into the soft pillowy, subtly sweet Swiss meringue, that compliments the cake. The crumb is very dense and spongy (leading me to believe each franchise only adds wet ingredients to a prepackaged dry mix provided by Gigi’s company). On the second day, I opened the box (which I placed in a target bag to (try) keep freshness) and tried the pumpkin spice cupcake. The poor bottom crumbled under the weight of the mound of cream cheese frosting! The chocolate cake, the frosting was hard as a rock. I could poke it with my finger and it didn’t sink in. Unfortunately the cake portion was also rock hard. I understand I was eating a day old cupcake, but that seemed a little extreme to dry out that quickly.
I wish nothing but the best for the owners, I hope they have great success, but I won’t be getting anymore cupcakes from Gigi’s.

I am so glad to have a really good cupcake store in the North Shore. I have Chicago favorites and this is comparable so now my new go-​to store when my sweet tooth cravings start up.
It opened only 2 weeks ago and they have so many varieties to choose from. There menu changes daily and I tried the Apple Pie cupcake and my daughter had the White Wedding cake (she doesn’t like chocolate).
A couple of weeks before the official opening I ventured in to see when it was going to open and the owner offered me 6 Red Velvet cupcakes.
All were simply delicious!
I love that it is also located next to one of my favorites, the sushi deli next door AO Sushi.
I will be back to check out the other varieties.

I have eaten most of their gourmet cupcakes and they taste extremely delicious at $ 3.50 each. The best that I have tasted in my entire life. Except for the bottom part of their butterscotch bacon. The bestest one is the scarlett’s red velvet. I have not tasted their gluten free ones though. Their gourmet cheesecakes are $ 4 each. I have so far tasted only 2. I have been there 5x already and I have also been there on their opening day. Brought my friends there as well. They have this buy 5 get 1 free promo. I dunno when it will lasts. I highly recommend it to anybody. Why not open one in downtown Chicago before somebody else beats you to it?

Woohoo! As good as it gets!
Aside from the fact that I wish for Gigi’s sake they had a more visible location, this strip mall stop is worth the trip for so many reasons. There’s still a parking lot right out front, and it’s convenient when you need a sugar fix and want to hop off the expressway.
It’s been a very long time since I’ve walked into a cupcake shop and left really happy. Yes, I will always have my favorite cupcake stop in Chicago, but on the North Shore this is a new favorite for sure. Not too sweet, and not too ginormous that it’s ridiculous in size.
The display cases were filled with a gorgeous variety of yummy delicious cupcakes that change on a daily basis. I honestly had such a hard time deciding what I wanted. I opted for the Candy Bar Crunch cupcake. Soft, fluffy and moist, piled high with frosting and Butterfinger chunks throughout. I also got to taste a sample of Mama’s Butterscotch Bacon, and I agree with Elaine M that it was amazing.
The bad? I ate the cupcake in the car as quickly as possible before picking my kids up from school (because I didn’t want to share) that I forgot to take a photo of my beautiful cupcake.
Note: They also have gluten free options.
Each Gigi’s location is independently owned, and the local family that runs this is super sweet. I sincerely wish them the best of luck!

Yes they’re open!!! The first ever Gigi’s cupcakes shop in the Chicagoland area!
Today I took home a dozen different cupcakes and ate the gluten free triple chocolate torte which was so moist and yummy!
Refer to pics!

While we are sad to see Sea Ranch go, we love Gigi’s Cupcakes! All the staff was wonderful, especially the owner Christine. Cute shop, festive atmosphere, cupcake and cinnamon roll samples — I could camp out here all morning! Mama’s Butterscotch Bacon was AMAZING, but it is only available for another month or so. I am looking forward to their Winter flavors, too. Hint, hint, I love chocolate mint. :) Strawberry Shortcake was awesome, as was the Triple Chocolate Torte. All the cupcakes in brown wrappers are Gluten-​Free! Always at least 3 GF options available each day.
Browse the display case or ask for Gigi’s Daily Menu. At least 12 varieties of cupcakes every single day! Don’t forget the cheesecakes, cinnamon rolls, stuffed cookies and custom cakes as well.
This place is a little too conveniently located in the Akai Hana shopping plaza at Lake and Skokie, near I94. I will be back!