Smokey Bones Bar & Fire Grill

Drink prices here are great but the services and food is mehhh.
I am not sure which is worse their food or service, I say probably the service?
I wanted give it a one or two star but with the awesome drink prices; I had to give it couple of extra stars.
Then again, does anyone go to this place for food other than to go with their drinks in first place anyways?

Hey the first time I got my smoked wings here they were the best wings I have ever had! But I have eaten here several more time repeatedly I was disappointed with smoked burnt wings. I even requested that they not cook them as long but still I get black wings quit charin the hell out of those wings!!! I’ll give them another chance in the future hopefully they don’t burn the wings.

Tyler was awesome. Very attentive and helpful. Introduced us to some new drinks. Thanks big guy. Service was great even though it was pretty busy. The icing on the cake was when my one year threw up on the table. Tyler was so helpful. Would most definitely come back if he’s there. Great job.

A lot of food at a pretty good price. Mango lemonade was AWESOME! Good spot to watch any televised games.

I’ve always loved smokey bones because of the smokey chicken wings (heaven!) this location did not disappoint! Of course will be back again for the same! :)
If you haven’t been, I definitely think you should. It’s casual dining. Some even just hang out at the bar. You can bring younger children there, but personally I wouldn’t later at night especially if there’s a big game on. They show most sports so it’s an added plus.

Excellent service from the moment we stepped in the door. The host was very informative and gracious and our server Star was a rockstar. She knew the food and drink menu well and was super sweet and on top of her game. Thank you for making our rare date night out amazing.

Was a little hesitant to give it a try because of all the bad service reviews but I am glad I stopped by today. The food was delicious. No wait time. The server stopped by our table several times to make sure everything was okay. It was an overall good experience.

Horrible customer service! Went on a Monday for unlimited wing night and waited so long for a server and then for my food. Never again! The food sucks and so do the people that work there.

This place is horrible, service was terrible and we got charged incorrectly. We had to wait hours for the food and instead of unlimited wings they charged us for every order they brought out. Never coming back.

Came to smokey bones for a friend’s birthday and was warmly greeted by Katelin. She is a beautiful petite fairy of sunshine. took our orders promptly and was very talkative. I would recommend her any day. the wings were fantastic and the drinks were as well. can’t wait to visit again.
Thanks Katelin!!!

let me start by saying my food was good but how can you mess up chicken fingers? so anyways, the service is TERRIBLE, I should have read the reviews first because they are true. took a while to even be greeted and when asking for someone to serve us, completely got brushed off by the staff. Our server was nice server but new, I don’t blame him, I blame the people who trained him (so kudos Jacob for doing your best). Took a while to get our food. My coworkers order was wrong. They charged me for a game I didn’t play on the console. and to make it worse, the hygiene of one of the bartenders who serviced us was piss poor. she had on a tank top with her bra showing and her hair just messy and out and stood near greeter stand out in the open with our food because she didn’t know which table to go to. Lastly, when addressing all this management, she kind of brushed it off like whatever.
oh yeah, apparently having children sit at the bar is appropriate nowadays?
please read this review and go somewhere else. there has to be a better smokey bones elsewhere or a different restaurant all together.

Came in for the standard BLT w/​bacon hamburgers which were great, but the fresh donuts are exceptional!

AMAZING! I’m not a huge fan of BBQ in general, but my friends suggested it. The staff was friendly and the scene was exciting! Tons of people there and the food still came out fast. The club sandwich is delicious. I will be back! If you want to just sit back and people watch OR get out for some fun interaction, this is a great place. I’ll be back!

Pretty good fare. I ordered the loaded fries and pickle chips. Service was good. No issues here.

Wish I read about the advice here. Turn around and head out.
The service is horrible. Took us an hour to get our drinks (4 waters, 2 teas and a coke). We had to go to the bar to get a drink. Our server took our order (after we had been sat for 20 minutes). We saw him maybe 4 times total. We were done with our meal before he came by to check. It may be due to the extremely under staffed building.
The food is OK. Nothing to write home about. It does come quickly from time it is placed in the system (our server took awhile to do that) to your table.
The cleanliness is disgusting. We got a pitcher of water and it had a bug in it. Most of our party of 6 needed new silverware because of it not being clean. Another member of our group had a bug in her drink too.
You will want to probably avoid this place.

Wow. My advice, turn around and leave! Poor service having to ask for things multiple times. An appetizer plate was served at our table with a long hair on it. We had to get two new sets of silverware with food stuck on them. Asked over and over for refills of drinks and waters.
After 50 minutes we received our food. Just our service from seat to door was nearly an hour and a half. Food was ok but made you wonder if this is how they give you service, what could be up with the food?!
Game/​pay consoles were on the table and my children grabbed them and of course began immediately playing. We got a surprise charge on our bill for the game play! The waiter didn’t explain the console nor was it on the menu. The manager did agree to take it off.
Then the waiter left our table twice to bring us a bill and then refused to give us one. Making us use the console to pay. He split our bill incorrectly and refused to fix it or give us a paper bill (Which was possible). We were also over-​charged for a side the waiter told us the wrong price.

This is quickly becoming our favorite bbq place. It’s a nice atmosphere and the bbq is always good.
We really enjoy the buffalo chicken dip. But they are willing to make a few changes lee our request every time without issue.
I also like how they have veggies for the kids meals. I hate ordering French fries for my kids. They have fresh options that are always right on.

Not my favorite– the food was fair the waitress was GOOD–
i can see why people like this place. It took a little bit to get our food, however she was good because we also ordered a «togo» meal for our Mom and the waitress had it ready by the end of our meal.
Not sure I will return, however if you want some BBQ food you might want to try this place.

I came with my family after a trip to Potomac Mills. I have heard some good things about other Smokey Bones so we decided to see how this one would turn out. Once we sat down at the table we didn’t get service or even a hello from anyone, until 5 – 7 minutes later. She came over and it felt like she was trying to rush us, even after we had to wait. I understand she’s a bartender but there was maybe 2 people at the bar and there was another bartender there.
Fried pickles were just ok, it was very greasy and the coating was thick and had an awful seasoning. Our entrees took about 30 minutes to come out, for what reason… I have no idea because then food came out horrible anyways. My dad ordered the Tuscan mac and cheese. He had asked questions about the popcorn in the spicy chicken mac and cheese but he told her he wanted the Tuscan one. Guess what came out? Yup the spicy chicken one. She obviously did not listen. I ordered the 3 meat combo with grilled chicken, smokey wings and sausage. It came out and I looked at it and thought it was a kids meal. The portion size for $ 18 was sad. 4 of the smallest wings you can find, the chicken was cold and the sausage was overcooked. By then I was annoying and hungry so I didn’t even tell her about the cold chicken. My sister ordered the chicken and bacon pizza but the dough was like fried pita bread, not even pizza dough. My other sister ordered a «dry rub» ribs with mash potatoes and mac and cheese. Her dry rub had alot of sauce on it, wait what? Mash potatoes had no flavor to it, it tasted like something from a box. Not fresh at all, have the cooks ever heard of salt and pepper? She had one bite and didn’t eat anymore. This was also how it was for the mac and cheese, the cheese tasted old and not flavor at all. I mean, at least use kraft if you don’t know how to make mac and cheese.
They took long to bring out the food I would think it would be good but it was awful. The portion sizes were skimp and the service was slow. Please please go to Famous Daves, you can get so much more for your money and HOT chicken. Wow amazing right! And they have better and faster service there. She didn’t even come over to check on how we were doing. And we had to look for her for our check after 10 minutes of sitting there. Service is in need of serious training and help! Food needs to be revamped… with seasoning in everything. All I can say is its slow and a waste of money. All the food here tastes like it’s frozen and heated up in the microwave. I would never recommend this place.

Food was not bad but service needs some serious work. Sitting in the bar area. Had to flag down our server multiple times. Even though I was chatting with my friend that I was here with, it was definitely a good hour before we got our food. I had fish and chips, and my friend the macaroni (Philly version). Both were pretty good, typical American dinner food. my fish was crispy enough and fries were pretty good.
Flagged down the server a few more times throughout the meal. there were convenient tablets at every table for you to check yourself out. I liked that it was easy to split the check down the middle this way.
Mediocre…