Unleashed by Petco

I love this place. The staff work there very nice and very friendly .Ms. Teresa she is the best she ‘s very helpful. You won’t be disappointed

I love this place! I take Goku here for his puppy playdates they host on Wednesdays. He loves being able to interact with all the other puppies and it’s great for him to get socialized. They always have a trainer there to help with the interaction and they give all the puppies a lot of attention. The staff is great at answering any questions about your pets and they are very knowledgeable. Goku loves coming here because of all the attention he gets. lol!

This place is the best for customer service. I go in with coupons no problems what so ever. They are very helpful with any problems you may have.

This store may have wonderful products, but the customer service is horrible. I went there yesterday and, upon entering the store, observed four staff members just standing around the register and not one said hello… not one asked if there was anything I needed help with… they were definitely more interested in carrying on their conversation. I actually roamed the store for quite some time, as I was looking for puzzle type toys for my dog to amuse herself with while she has to stay off her paw as much as possible. I would say I was there for a good 20 minutes. So, needless to say, not one clerk asked me if I needed help… they were clearly too busy amusing themselves with one another.

I recently visited the store while waiting for my phone at the Apple Store. I was presently surprised at how cute it is in there. It is very boutique’ish…however, everything I needed I was able to find! The plus for me was how helpful the employees were. As soon as my kids and I walked in, they greeted us at the door — I love when they are watchful when customers come in! I was interested in switching my dog’s food and had a few questions. Okay, maybe more than a few… but the employee helping me (I wish I had gotten her name) was more than helpful! She answered my questions, walked me through the different grades of food, told me her favorite and recommended which might work best for my pup! She then helped me find some good chews toys/​bones for my dog! She was awesome which is why I give the store 5-​stars. I live a little further south, but I definitely wouldn’t mind coming back… if nothing more for the exceptional customer service!

I used to go to the Unleashed near where I lived in San Diego so decided to try this one out as well. I don’t like going into the big Petco stores, so much prefer the «smaller» more intimate experience at Unleashed.
Have been to this Unleashed several times now for dog supplies. Consistently a great experience with very helpful and friendly staff. They do pack a lot of pet supplies into a small store too! The first time I visited was to pick up all the required supplies for adopting a new dog. The sales staff patiently helped me out and made recommendations as I picked everything out over a long period of time (I’m a slow, deliberate shopper). The greatest thing was the first time adoption coupon book they offered on the spot which gave me significant discounts on food, bedding, toys, dog training etc, I saved a bunch of $.
The retail prices are pretty high here. Get the coupon book if a first time adopter. Bring in coupons from online etc as well, and use your PetPal awards and look for sales.

While this store is very small, it really does have almost anything you might need for your pet! You may think the prices are more expensive than other places due to the «boutique feel» that other reviewers have mentioned, but if you compare, they usually only run about $ 1 more, if any. The proximity to my house makes that well worth it over other pet stores in the area.
They seem to have a very tiny selection for aquariums – only one or two common tank filter sizes – so for that you might have to go elsewhere.
Every time I visit, the staff is super friendly and full of recommendations. If I bring the dog in, they always offer treats!

I take my puggle here for training and the do great with him! The training and treats are very affordable but the toys and grooming tools are a bit pricy! I recommend the trainers!

Polite staff very helpful, but the store is very small more like a waste of space and very limited in product when i could go across the interstate to pet smart and get this plus more. I guess its supposed to be a boutique of some sort either way not my cup of tea.

Nice clean store with very polite and helpful employees.

The products sold here are better quality than the average petco/​petsmart. I love the boutique feel! …but the employees are rather lackluster.

We love this place! My german shepherd started coming here when she was only 2months old now she’s 7mo and thinks this is her other home. Everyone is so friendly and helpful!!!

Small but quick service, if you know what you want to buy it can go quick!

Not only is this place right across from my house it’s also super friendly. The workers are super friendly and always ask how my dog is doing. They’re also very helpful if you have questions about any of the products they carry. Highly recommend this place!

I had been bypassing this little store forever and a day, so when my new chihuahua needed a sweater for winter I decided it was time to try it out. It’s location is in one of my ever-​growing favorite spots near my home. Until they started breaking ground on it a few years ago I never thought I’d have a less further south than Alexandria to hang out. With all the promising restaurants and shopping going up, I’ll finally be able to save some gas.
Unleashed is the more upscale version of Petco. From the moment you enter one you immediately know the difference to. Instead of the hodge podge mess that most regular Petco’s offer, Unleashed is well organized with very appealing and spoiled pet friendly products. My kind of pet place! They may not carry the number of products that other stores have, but pretty much everything in them seems to be worthy of paying money for.
Probably my favorite thing about Unleashed is their variety of natural/​organic pet foods. I have some very picky eaters in my home, including one with a gluten allergy, so selecting food items for them can sometimes feel hit or miss. With the knowledge of what Unleashed has to offer, I feel like I might finally start hitting more than missing.
Another great note, at least at the Woodbridge location, is the friendliness of the staff. I was greeted when I entered, helped when trying to pick the right sweater, and enjoyed friendly casual conversation. How often does that happen in one place, in one trip? Um, almost never… Well, Unleashed definitely took care when hiring, because everyone there took great care of me and is 5 star worthy.
So, next time your little critter needs a special something, stop by Unleashed. You won’t be disappointed!

Most pet needs can be taken care of at Unleashed. They also do fun things like Puppy Play Time and other events. I have been taking my dog to puppy training with Jessica and we’ve had some pretty solid results. There is one other trainer there that needs some help with her customer service skills. She’s a bit overbearing and perhaps she tries too hard, if that’s possible. Overall, it’s great store and my pup and I enjoy going in once or twice a week.

The employees here are very friendly, and helpful. This is the compact version of the larger pet stores. They carry most of what you would normally need for your pets.