Beechwood Hotel

It was a perfect storm that all the kids had overnight activities, it was the wife’s birthday, and the Pats were in the playoffs. A great reason to grab a room, watch the game and have some great food delivered.
What transpired was a memorable night, but not for the reasons I am sure the hotel wanted.
The tablet system they have for the rooms to order food was down. the error — invalid login. Whatever, called room service order a dozen oyster, a rib-​eye, cheese board, and duck with figs.
Turn on the game as it starts. and it is in Spanish. Just the announcers, on just that channel. We looked all through the tv and cable settings, as did the hotel staff, no one could figure it out.
Also the wifi in the hotel was down.
So we went to another room having missed a good chunk of the first quarter.
The tablet there did not work as well.
Our new room had no curtains, but at this point I just wanted to watch the game even if our «elegant» fire place suite looked spartan and bleak without the color of the full wall backdrop curtains.
Room service arrives I pay and when we uncover it all. My dinner is missing.
The oysters are piled on a plate (on top of each other. Yes dirty sides in the cups of other oysters) with no ice, silverware, or accompaniments.
Also the oysters had not been cut from the bottom shells.
It took four more trips up to bring everything we needed, like silverware.
At this point I am just giggling and every time the poor kid shows up we go over the basic list. I really am not a picky person, but I do insist on things like at least one fork per person and the stuff on my plate actually being present, especially at these pricepoints.
Eventually they get it correct, but with the time lags, our romantic dinner was each of us watching the other one eat.
I feel that if their virtual concierge was working that might have helped, and it probably would have meant we would have ordered more food. Going back over old reviews from others it looks like it has been down for months.
Lets take a moment to talk about the food quality.
Steak was ok quality. Cheese board was mediocre to bad. Duck was lukewarm and the dried figs grainy. The oysters… don’t get oysters there is my advice.
So we finish the game and go to take showers before bed.
Extremely low water pressure makes the multi-​function shower heads nothing more than a cruel joke.
The hvac was so loud that as it kicked on and off at night it woke both of us several times. It also was unable to go below 65, a temp too hot to actually use the massive goose down comforter on the bed.
We «arose» tired but still happy for a night just to ourselves and went down stair to Ceres for breakfast. We sort of stand at the entrance while three servers just glance up and putter around chit chatting. Eventually someone dressed manager like notices us and hisses at the closest waitress to go seat us.
We didn’t even sit down. We just looked at the anemic spread and decided to cut our losses and go out someplace else for breakfast.
It is probably important to note that the oysters and other food trash from last night was still sitting in the hallway 15 hours later when we left.
Overall we were terribly underwhelmed. And now we both need a nap.

Great hotel. I arrived late and the man at the front desk was very informative and quick to get me checked in so I could catch some Zzz’s.
The room was very nice and bed very comfortable. Plenty of nice pillows for once at a hotel. It seems like they are always too hard, too soft, big, small, etc. maybe I’m just picky.
The bathroom was clean and stocked with your usual shampoo, soap, and lots of plush towels.
Staff was very helpful throughout my stay and could answer any questions. They definitely go above and beyond and actually care.
I would stay here agin in a heartbeat. Great experience.

Great for a cozy romantic evening.
Thumbs up:
1. The hotel: the architecture of the building and the lobby make a really good impression as you enter the hotel premises. Very clean and well maintained. The hotel is really pretty from the outside.
2. The rooms: Nicely decorated, really cozy, and quiet.
3. Staff: Very friendly and helpful.
Thumbs down:
1. Elevator: Ssssllllooooowww!

Boutique little hotel that was very clean and beautiful. Many of our friends stayed there while we were in town for a wedding. Every one of us said the same thing… This place is great! Friendly accommodating front desk staff. Efficient, helpful housekeeping staff.
Quiet, private beautifully decorated rooms

Superior Hotel. The Beechwood Hotel in Worcester, MA is a great place to stay. I was there for 4 days during a business trip to the area. The people are very helpful and friendly; particularly James on the front desk. The rooms are comfortable and well equipped. I always like fluffy dressing gowns in hotels, and the Beechwood ones are particularly cosy and comfortable. The restaurant has a good menu with a focus on seafood, and the atmosphere & service very good. The «continental breakfast» which came free with a coupon is a little sparse; just the bare necessities. But there is a full breakfast menu for an additional charge.
If you find yourself in Worcester and want to do better than the run-​of-​the-​mill business places, I would highly recommend the Beechwood.

Brides beware. My sister was recently married in the area and her and her husband, the bridal party, and many guests stayed here. In the middle of the wedding they called to cancel the shuttle that was supposed to pick up a bunch of people and bring them back to the hotel at the end of the night, so myself and the other bridesmaids had to skip out on dinner to get on phones and figure out how to get a bunch of people home. Also, they wouldn’t give my sister and her new husband a late checkout the day after their wedding. Just rude.
Room and restaurant are nice but overpriced and it doesn’t make up for complete lack of customer service and hospitality, particularly to those who are giving them a large chunk of business for a special event…

Went here for Sunday brunch a few weeks ago and it was great. Just tried to go again today and we were told «they were all full for today» at 10:33am, when it opens at 10:30am. Barely anyone there yet but that’s fine. I will not be a returning customer, not that it will affect or management will care too much.

Decent hotel close to UMass campus. The staff is pretty rude.
My stay at the hotel was part of a business trip and was organized through the institution. I wouldn’t come back, if I had the choice, considering the price.
The rooms are ok, a little old-​fashioned, but they are mostly clean and the free wifi works properly.
A minus is that they don’t have any kind of spa, sauna or pool. When I asked, if there is one close by, the receptionist just said: «I don’t know. Go google it.» There was no one in line and they could have tried to be more friendly.
They have a small room with two or three treadmills and barbells, which can be used as a gym.
They got the order from my institution to charge them for some of my meals. When I checked out I had to tell them about that, because they wanted to charge me. The receptionist pretended to look something up, ignored me then and charged my card without another word. It cost me a couple of days to fix the issue later.
Ceres, their bistro is very pricey, but the service is not on par. The food is ok, but the portions are small.
The breakfast is average. They have the usual plastic apples with water filling, only one kind of jam hidden in the corner and old pastries with multiple layers of sugar as a preservative. If you want juice, you have to ask multiple times, before they give you half a glass.
Overall the staff barely smiles and doesn’t say «thanks» and «here you are» very often. When I got to the restaurant the first time a big guy, who works there looked at me, as if he wanted to kill me.

Me and my kids liked the hotel nice and cozy but no Indor pool other wise nice the restarant was not kid freandly food over priced we also did not feel that well after dinner food tasted funki. Freinds stayed the same night they also we’re not happy with the food.

We came here for our anniversary and I’m so glad we did. What attracted me to the Beechwood was their overnight packages, particularly the Romance Package, which included diner, breakfast and champagne/​strawberries.
Everyone at the Concierge was incredibly friendly and helpful. When I was unable to book a room for the night I wanted online, and had some questions about what I was seeing for availability, I called and was immediately assisted with no trouble. No one batted an eye when 2 women checked in for a Romance package night, and were cheerful as we were checked in and assisted with our package elements.
The room was plush and cozy if set up a little weird since it was in a round portion of the building. We wanted for nothing, and were only disappointed that we were only there for a single night.

The Beechwood is really the only place to stay in Worcester if you are in search of the extra special touches. That being said, don’t show up looking road weary. I did, and was looked upon as if I was oh, I don’t know, maybe a local druggie or working girl looking for some action. Fresh off some medical treatment, I needed to rest and was dragging my suitcase in the door– bell chick ignored me. Ok. Checked in, dragged my bag up to my room, and collapsed delightedly on the comfy king size bed. Linens are fantastic, room is well appointed and decorated in soothing colors, and oh yes, the blackout drapes work well.
After a nap and a shower, cleaned up me got some friendlier attention from the staff, and the rest of my stay was nice. Next time I stay, I will stop at the salon first.

I’m really just reviewing the restaurant, Ceres, as I stopped in here for a quick bite with a gal pal of mine a few days ago.
She’s getting married in 2014 at the Beechwood, and after a florist consultation, we stopped in so that I could see the venue and to grab lunch and a glass of bubbly at Ceres.
The whole place is lovely. Because it’s a boutique hotel, my friend has already gotten really great attention and help from the staff – and her wedding is a year away.
The food at Ceres was fantastic, and the service was equally as good. The food has some special touches as well, including de-​LIC-​ious house-​made potato chips.
It’s really a nice spot in what can be an otherwise dreary city.
Bravo!

Amazing hotel room with old school class and modern luxury.
Delicious wedding food. Beautiful reception room — and loved the chapel area! The food was just so good — I think I ate an entire pie of baked Brie myself.
Great place to attend a wedding. Or just to stay for the room and food.

A quick overnight visit went perfectly.
Conveniently close to W.P.I. Free parking in the outdoor lot. Nice new hotel. Bargain price. Pleasant desk clerk at checkin.

My review is for an event not from actually staying at this hotel.
I was here for a Sunday Brunch baby-​shower and everything was perfect. The waitstaff were excellent and somehow always there as soon as you finished your glass or stopped eating to clear your plate (not sure how with only 2 of them in a room of at least 50 ppl!). The buffet was fresh and they kept all sections full.
The buffet had a very good mix of breakfast and lunch items. Ranging from eggs to cranberry crusted salmon to bread pudding to an antipasto area with fresh meats and cheeses. They had a meat carving station, Waffles and crapes station, and an omelet station. They also had a separate table area to the side that was lower to the ground that had all of kids favorite things — cookies, chicken fingers, desserts, and smiley face french fries. Everything was delicious and very flavorful — definitely quality and quantity at the same time.
The room we were in was a basic function room but had a gorgeous patio that must be lovely during the spring/​summer/​fall months (too bad it was covered in snow and 20 degrees out!). The room was the prefect size for our group — we weren’t crowded and there was plenty of room for gifts and mingling.
I am certain it is not cheap to have an event here but I think it is well worth the money. I am a true believer in you get what you pay for!

Located directly across from the Umass medical center (you probably can easily walk, but you do have to cross a major road), this little boutique hotel is a nice conveniently located place that I would recommend. It’s on the pricier side but for the location next to the medical center (if that is in fact where you are visiting) I think you’ll make out all right. Plenty of free parking and lots of restaurants just 5 min drive away. It’s a little complicated how to actually get from the main road to the hotel. You have to drive through a curvy convoluted road to get to the main parking lot. From the outside you would think it’s a straight shot, but no. Once you get there once it makes a lot more sense.

This place is great, and a perfect spot for a wedding in Worcester.
My sister got married here about a month ago. I was able to bask in all aspects of the hotel.
The bar — I wrote a review for the bar already, but it’s a nice bar.
The rooms — the rooms are very nice, and the cleaning staff is very helpful, especially when you realize that you can’t find the remote (that’s always a problem).
The downstairs/​wedding party stuff — this part is really nice. They do a good job of doing everything one needs at a wedding: food, chapel, space, etc. All of it is really good, and really classy.
All in all an excellent place to have a wedding.

The Beechwood was AMAZING in helping me plan my wedding reception! Their wedding planner, Laurie, was incredibly well-​organized and helpful. She had tips for helping me plan and was not intrusive at all. In fact, I barely saw her during the reception; she was behind the scenes orchestrating everything while I was having a wonderful time.
The hotel is beautiful and is definitely a hidden gem in Worcester. The rooms are cozy and very New-​England chic. The lobby, patio, and ballroom spaces are all very nicely decorated. The restaurant, Ceres, is delicious, offering a wide range of options and a fabulous bar.
I would highly recommend the Beechwood to any Worcester bride.

I recently stayed here for a wedding. An absolute diamond in the rough that is Worcester. The lobby is beautiful, the staff though not overly friendly were professional and accommodating. My suite was beautiful though some things were a little silly such as curtains covering walls and fake cabinet doors built into the wall.
The giant king size bed was heavenly, and the in room touch screen computer was pretty cool.
My only gripes are small, no in room movie options, tv remote didn’t work well for my bed, no blinds on windows just elegant curtains which didn’t block out the sun at all. I was also disappointed with their award winning brunch the food that looked amazing was not that great and cold.

Had a great time at a wedding here over the past weekend. Definitely a place to consider for your wedding needs. A little hard to find the entrance using the GPS at night but other than that had a blast. Completely unexpected this far down the pike in Worcester. The bartenders made great drinks and were really friendly. The food stole the show (passed appetizers, stationary antipasto table with veggies, and a 4 course dinner) as everything was really good (not your typical bland wedding food). I found out the price and was quite surprised at what they received for it (quality and quantity). Atmosphere was really nice and modern. Not your typical run down hotel with old carpet. I would definitely recommend this place to couples shopping for a wedding venue outside of Boston.