Pros: Store is new(ish), large, and well-stocked. Cons: Store is understaffed. Cash register lines are often long. And it doesn’t seem to be anyone’s job to pick up trash from the parking lot. Eyesore.
BB B.
Rating des Ortes: 1 Worcester, MA
The new manager is insulting and feels it’s beneath him to do anything but gab with the other pharmacists. Rx ’ are constantly lost, missing, not filled. My doctor will send an Rx electronically & I’m days later they don’t have it. My husband has waited 2−½ hrs and I’ve waited 1HR45 min for a refill that was called in the day before to be found. Each of us had to go to the counter multiple times. The manager did NOTHINGBUTGOSSIP. The tech was left to search alone. When my husband got upset, the mg had the NERVE to tell him he was going to upset and lose him other customers! Since moving to New England CVS has been a disaster. This is the 2nd store we’ve tried in 18 mths. Chicago was much busier, more customers, last staff and in 7 years we had maybe 2 small problems the staff quickly resolved. My 22 Rxs & my husband’s 5 are gone!