R. Fresolo Plumbing & Heating

My husband and I just bought our first home in Worcester, and as with all older homes, it came with some issues. We had backup on one side of our sink, and a leak under the kitchen sink as well. I emailed Rocky Sunday evening and he emailed back within an hour or so saying that they would be here Monday morning — WOW. Mitch arrived when promised, went over pricing details (which Rocky had previously gone over via email) and got to work. Not only did he do a great job and do it correctly, he was also very personable and left the work area spotless. SO glad to have found this company — we will be using them for any/​all plumbing and heating work going forward.

Just had a great experience with this company! I over tightened a shower valve last night and broke a copper pipe. Had to turn off water to whole house. I called R. Fresolo at 7am, was given a rough quote on the phone, had water by 11 and Mitch finished replacing the valve and all tub/​shower fixtures by noon. Very professional, prompt, fairly priced and I’m very happy with finished job! Thanks, Rocky, I will call again with future plumbing business!

Is it wrong to love our plumber? Then I don’t wanna be right. Rocky Jr, Sr, Mitch, and the rest of the team right through to mom Cindy are just the best — trustworthy, communicative, friendly, value for $ and MOST importantly QUALITY. We have hired them for four jobs now. Two were problems (main line clog, leaky old faucet), two were updated work on the house (old outside faucets replaced with frost free hose heads and new toilets). Every job was completed neatly, efficiently, and with never a question about price or value. Honestly, I can’t think of any reason to use anyone else for any job I have. They are exactly why so many local mom and pop businesses are awesome.

Great people. Were able to get to my tenants’ house within an hour after I called. There was somewhat of an emergency relating to a pressure valve on the hot water tank. They fixed it in a few minutes and for a reasonable price. My tenant called to tell me how professional and helpful they were. I will use them for any related services.

Thank you for an amazing job!
They refinished two of our bathrooms and installed all new piping in our three decker house.
Not only did they go above and beyond in terms of quality and punctuality, they even power washed our drive way after the dumpster left and even cleaned our stairs!
They are excellent people and we were so happy to find them.
Thank you Rocky!

I had an emergency with a clogged sink/​dishwasher going into July 4^th weekend, and called Fresolo Plumbing for the first time. Rocky responded extremely quickly, and sent Mitch over to diagnose and fix the problem. Mitch did an awesome job, explaining the entire process to me, as well as giving me tips for maintenance. Upon finishing the rooting job, he checked over all the plumbing, and noticed that the dishwasher hose was barely connected (the previous owner’s DIY hackjob had left it to the point where you could pull the hose out by hand!), and helped me avert a future crisis! Mitch was extremely thorough and professional throughout, and I was really happy with his workmanship. I would definitely not hesitate to call Fresolo again if I encounter any plumbing difficulties.

I called Fresolo Plumbing for the first time last November based solely on their reviews on Unilocal.They were able to schedule an appointment within a couple of days (it wasn’t an emergency so that was great) and since then they’ve done two or three other plumbing projects at my house. Everyone I’ve spoken to or dealt with has been completely professional and accommodating. They show up when they say they will and tell me how much the work is going to cost before they start. Rocky and Mitch have been terrific to work with and I’m very glad I found them.

This past autumn, I found myself with an ever growing list of plumbing needs but no plumber to be found. Thanks to Unilocal and reviews by fellow consumers, I found R. Fresolo Plumbing & Heating, and I couldn’t be more pleased!
Despite calling during the busiest time of year, Rocky and his team were able to schedule my appointment within a reasonable timeframe. Not only did Rocky take care of every item on my plumbing wish list, he also took care of a couple of rather serious safety issues with my hot water heater that I was unaware of that were caused by improper installation by the previous homeowner. All in one visit and at a very reasonable price too! In addition to their plumbing & heating skills, Rocky and his team are extremely professional and courteous. Little touches such as asking if they should remove their shoes really go a long way. If you’re looking for plumbing & heating experts, look no more!

Thank you so much Rocco Fresolo!
Rocco found a leak in my basement ceiling… it was a slow leak from a drywall screw that had eroded through a copper hot water pipe. I have a LOT of water built up in the ceiling leaking in different areas and after telling him to make as many holes as needed to find it… He did quickly!
I made an original hole where it was pouring water… and he made 2 holes 12 feet away! Zeroed in on the leak… Thank you thank you!
AND his cleanup was great… and thoughtful.
Good price too… will use Fresolo Plumbing again after the holidays for my other plumbing issues!

We were looking for a decent HVAC contractor in Worcester and after having some very bad experiences with other people, we went through Fresolo. They were able to get out to site quickly and determine the cause of the problem right away. They were a little expensive as compared to their competition, but the fact that they were quick to act, knowledgeable, and helpful makes up for it, in my opinion.
In addition, I had some questions about the nature of the furnace after the job was complete and they took the time to answer me. It’s far more common for companies to forget about you after the job’s done these days so that’s what gives them a five star rating in my book.

Had them replace my 22 year old hot water heater. They came in at 8am and were done by 12pm. They did a great job. Took the time to drain the old heater properly and put down a drop cloth on the carpet. They called the inspector and he showed up the next day. Little pricey but worth the money. Will use them again.

I emailed these guys and within an hour they responded. My problem was resolved no more than 2 hours later. The guys who showed up at our house were professional in everyway possible. The customer service at this local company blows the competition out of the water.

I found these guys on Unilocal and because of the positive reviews I decided to give them a shot. I just moved into a home and had some minor issues with 3 of the sinks in the house. They were able to fix all 3 sinks within the hour and there was a very small charge for the parts needed to fix the issues. I was very happy with the end cost, and the plumber who came was extremely nice. I am very satisfied with their service, and have added them to my contacts under «plumber». If they maintain this level of service I will have no reason to look for another plumber.

Was looking for a new plumbing service in the area and found them on Unilocal.They returned my call quickly, set up a time to come, and brought parts for the likely problem. Liked that they assessed if a repair could be made before considering replacement and explained the need clearly. Everything still working great a week later. Friendly and professional. Will definitely call again if needed.

With my various plumbing problems over the years, I was so happy that a buddy of mine turned me on to Fresolo.
I was installing a dishwasher and of course found out that my shutoff valves were no longer any good, turning a simple screw /​unscrew DIY project into a major hassle. But Rocky came right out for me and put in some new shutoffs easy as pie. He even noticed some other issues with my sink faucet (that I installed improperly!) and fixed it all up good as new for nothing extra. He wasn’t even bothered at all when I surprisingly pointed out a slow drip in the basement — he fixed it up in no time and happily so!
Had him back tout o replumb my 1950s shower to current code during a remodel I was working on. He was quick and friendly and did an awesome job, made sure I knew what was happening or going to happen, etc.
Never tried to upsell or talk me into anything or give me anything other than honest, sincere advice.
In short — you can hire this guy and know that 1) he is a nice, friendly guy who will respect you and your property and clean up after himself 2) he is honest and fair, his prices are entirely reasonable and he’s up front about everything that will be involved with the project. He seems to bend over backwards to try and accommodate.
I recommend him to all of my friends and family experiencing pluming trouble.

I called them because of the first two reviews. They were able to come within 24 hours of my call. I really appreciated that they offered to take off their shoes when they noticed I wasn’t wearing shoes. They were able to quickly diagnose and fix my shower problem (1 hr). They offered to switch out my hand held shower hose for a fixed head which was a nice switch (there was a weird attachment I didn’t know how to deal with). They weren’t at all pushy about the suggestion on the shower head (I didn’t take them up on a toilet fix that was optional). I felt the price was quite fair.

Rocky Jr. and Mitch were great. They came out the same day I called, quickly diagnosed the issue, and thoroughly fixed our heating — all the while answering my questions about how the system worked. To top it off the pricing was more than fair, I’d certainly recommend them to friends and fellow Unilocal users in the area.

Of course, with the first warm weather of the season, my AC was not working. I called R. Fresolo’s office first thing in the morning and they Rocky Jr. was at my house within 4 hours, efficiently diagnosed the problem and promptly fixed it. I was fully informed of the problem and the options for repair, as well as pricing options so I could make an informed decision. Pricing was reasonable and competitive with other companies I’ve had the misfortune of dealing with in the past. I am very pleased with their work and will be calling them for all my plumbing, heating, and AC needs from now on.