Buffalo Wild Wings

Good wings friendly staff and great atmosphere. I enjoy a good Wing and it is a great neighborhood addition.

Great layout and tvs galore. Badly needed sports bar/​family restaurant in Zionsville area. Service is slow at the moment but to be expected as it is a new store with all new staff learning their systems on the fly. If you lack patience then you should wait a couple months but great set up that fills a huge void in Zville.

Buffalo Wings generally have pretty consistent service and food quality — I mean, how hard is it to serve reheated chicken and beer? Well – evidently, pretty hard. We arrived at 5:45 — pretty early for dinner — and were told a 20 – 30 minute wait, which turned into a 45 minute wait. That should have been our first sign something was amiss. After waiting 45 minutes, we already knew what we wanted to order, so ordered immediately after being seated at 6:30. We ordered a chicken salad, a burger, a wrap, boneless wings, and a kids mini corn dogs. 60 minutes later we finally got our food. Our waitress was great, and came by every 10 minutes to ask if we needed anything (other than our food), but all she could say is it should be coming, it should be coming. We asked if the order was lost, and she said she saw it up on the screen in the kitchen, and said she had confirmed the kitchen had seen it, and that the screen shows them how long a order has gone unfilled, so they should know it had been an hour. She had even talked with the manger. Despite this, it took a full 60 minutes to bring out 6 items which literally have 5 minute prep time. The chicken on the salad, wrap, and wings had all been precooked and heated under a heat lamp — they were all dry. They also put dressing on the salad despite asking for it on the side. The waitress insisted on the manager coming over to us. She asked him several times. He finally came over as we were trying to leave, and said «what is the problem» curtly as if the waitress hadn’t already told him 10 times, before, during, and after our meal was delayed an hour. When my 74 year old mother politely told him (remember, the waitress asked him to come over, not us), he replied «did everything come out ok?» as if the only thing that mattered was did we receive edible food or not after waiting 1 hour and 45 minutes. The guy acted exasperated, like the whole thing was out of his control. Dude, I hate to break it to you, but your the manager. This place is bleeding money — if you can’t get food out in under an hour, you can’t turn tables. The faster you turn tables, the more customers you can serve, and the more money you make. Also, the less the wait time, so less customers get frustrated and leave and are less likely to come back. With an hour wait for food, less customers are going to come back again, including us. Sayonara Buffalo Wings — it was nice knowing you for 20 years, but after 86^th/​Ditch service/​kitchen went downhill, we were only willing to give you one last chance, and despite having a brand new restaurant with a brand new general manager, you managed to disappoint us even further. We simply have too many casual dining and bar and grill options to waste our time and money with you.

The PROS: Great layout of the dining area. More television sets than any place I’ve visited before. Staff is friendly and helpful. Parking is free, close and plentiful. Good to see ALL the area schools represented with the sports memorabilia. They appear to be doing a BIG business with both dine-​in and carryout.
The CONS: The kitchen seems to be overwhelmed every time we’ve visited. LOTS of tables waiting a long time for their food. Tables that sit not bussed for too long. Little, if any, nod to The Racing Capital of the World with décor. The keeper of the TV remote is in need of a schedule for ALL of the area colleges and professional teams. Customers should not have to ask to have the televisions changed from DIVISION III water polo to the IU (Butler, Purdue, ND) basketball game.
Overall, a decent dining experience. Kitchen needs help. Let’s hope they are up to the demand of March Madness.

Great atmosphere, food, and brews that you would expect here. New layout is great. The only negative experience was when we walked in and were confronted by the hostess that said she did not have a trash can and was not supposed to take trash that we had brought in from the front of there business in a bag labeled Buffalo Wild Wings.

Awesome place. Service was great, food was great, and everyone in the place including staff seemed to be having fun! Oh and dont forget how beautiful it is! Definitely a new frequent flyer!

Keep in mind this location opened 1÷10÷2016. We went for lunch at 11am 1÷15÷2016. Sat for 20 minutes while about 10 – 12 employees just stood around talking. We had to get up and seek out the manager in the red shirt. She apologized and took our drink and appetizer order. Server brought out drinks including a completely room temperature Blue Moon without saying a word. At this point we decided to walk out and go next door El Rodeo. We let the manager know and she did at least offer to comp us a free appetizer for our next visit, but we didn’t have enough time to wait around. My take is they opened the location and were unprepared and untrained. We’ll give this location another try, but not for 5 – 6 months this summer when they hopefully will have their stuff together.

We were told a 20 minutes wait. After 50 minutes of waiting, and watching 6 empty tables be cleaned, the two hostesses still couldn’t figure out how to seat the people waiting. But they were having a good time chit chatting with each other. So we left.

We were seated after 15 minutes and it was a good 10 – 15 minutes before someone came to take our drink order. We ordered 16 boneless wings and a basket of wedge fries.
It took at least 30 mins for our food to arrive. The basket of wedge fries ended up being one side order. I asked for extra sauce as the wings were a little on the dry side. It took 25 – 30 mins before the sauce arrive (I was done eating). The order for the fries was wrong and they never did bring out the correct order. The drinks were emptied and not refilled despite multiple requests.
Overall I would rate 1 – 2 stars. Maybe they were under staffed, but I’ve had similar experiences at other BWW. If you aren’t in a hurry and you don’t mind waiting for your food and don’t mind if they get it wrong then it was ok. Better quality wings elsewhere and the service has to be better!

Their grand opening was generous, but it could have been better planned. The inside was nice and had lots of TVs. Unfortunately, their computer system was not running fast on this first day. The ladies’ restroom was clean; although they have electric hand dryers, they need a large trash can.