James Fallon

Having just completed six weeks of treatment that included two extractions (one of which was a bit complex) and a few deep fillings I must conclude that the author of the previous negative review is either a lunatic or has most definitely not visited the same practice I have. I found the reception staff very pleasant and friendly and accommodating. Being debilitatingly terrified of the dentist from a young age it was to my immediate relief that the dentist I saw, Lisa, and her assistant, Emma, were both very friendly and professional and quickly put me at ease. At each step of my treatment I was made aware of what was happening, and why, what I could expect as a result of the procedures and what the plan was for future treatments. At the end if my treatment they have undoubtably won my trust and earned my respect for their professionalism, competence and excellent attitude and care and attention to detail. Suffice to say I have no fear or apprehensions of any future visits to this dentist. At no point during any of my treatments did the dentist rush on with the work when I advised her the area was not completely numb. Instead, more anaesthetic was administered (I typically require a larger dose due to thicker jaw bones) and time was given for it to take effect before she carefully checked the area was numbed completely before continuing. Aside from the usual soreness that can follow extraction of molar teeth I felt no pain during the process and must remark at the speed and efficiency with which the painless treatment was carried out. I honestly cannot recommend them highly enough. Perhaps the previous author has had a negative experience with a dentist/​receptionist at this practice that is no longer in their employ but the description of the people and experience s/​he describes are not befitting of the warm, friendly people and comfortable, pain (and fear) frees experience I have had at this practice. +1 very satisfied customer