Thermae Bath Spa

Incredibly difficult staff to deal with. Planning a group outing here was a nightmare. Multiple emails and calls comprising unhelpful exchanges where they mainly expressed they couldn’t do anything with a group booking. Eventually, I found a loophole that made me able to make a reservation for the Hen do. Having had one member tell me my card would be held for this large group reservation and not charged, it was then charged and when I called back to ask– the manager accused me of lying because «they never do that». Instead of admitting that one of their staff had miscommunicated, she told me I was in the wrong. They were not able to help me beyond just canceling my reservation. I’m honestly shocked at how rude they are and I would not recommend anyone else trying to make this a group outing.

My sweetheart of a mum booked us a trip here during our Christmas jaunt to England. It was the second time I’ve been to the spa (the first during mum’s birthday 10 years ago), and it was just as lovely this time.
Being used to spending 8hrs at Scandinave I was a bit surprised that we only got 2hrs in the baths, however we had a massage booked and had lunch, so ended up being there for almost 5hrs (lunch and treatments pausing your actual spa time). I’m not really sure how they keep track of how long you’re in there, but we never felt rushed.
The rooftop pool is really the main event here — you’re in a luxury, modern pool looking out over the gorgeous old rooftops of Bath, and right out into the rolling countryside around. It doesn’t get any better than that! The jets must be on a timer as they turned off and on fairly frequently. The water was a little chillier than I would have liked — it was a colder day — but when it started drizzling it was perfect! Nothing like getting lightly rained on when you’re cosied up underwater.
The different scented steam rooms are a great idea. I found some of them to be a little too hot, but the eucalyptus was absolutely my favourite. The rain shower in the middle was lovely, as were the cold showers on the outside, but I did find the space to be a little dirtier than I remembered. I understand it must be hard to keep a steam room mildew free, but it made me a bit uncomfortable to see it.
The lunch we had was fantastic, really impeccable, and not too expensive either! The hot stone massage I had was fun and unique, very enjoyable. I liked the relaxation room afterwards, and the tea that was provided.
A great experience overall — I’d definitely come back!

Had such an amazing time here-​great for birthday treats or small hen party’s. The staff are welcoming and the set up is really efficient. You are given a time slot and told how long you have in the spa-​this helps with crowd control I guess. You are given towels and slippers and an electronic wristband for your locker. There is one big indoor pool which is the best place to start and then various different steam rooms on the next floor. Of course the highlight is the roof top pool. We went in December but when in the water it’s lovely and warm and really relaxing. They do treatments here too and have a restaurant. I strongly recommend booking at weekends, but on a week day you can walk straight in.

Love love love this spa! Worth the visit for 2 floors of pools — one rooftop with an amazing view of bath, one underground mineral pool with a massage jet and lazy river. And I absolutely loved the 4 different types of aromatic rooms they had… Yes it is a touristy place like the other reviews had mentioned but try and aim for a weekday visit like I did and its not so bad. Heck I enjoyed myself and thought it was a nice spa regardless… But what do you expect for a small known city.

This spa was quite an experience. I highly recommend you pre-​buy your tickets online otherwise you run the risk of standing in line well over an hour if your not there first thing in the morning. Once they are at capacity, which doesn’t take long with all the tourists, they only let people in as people come out.
The spa is very well organized with a wristband system allowing you to leave all your things in a locker until you are done with your day. No photos are allowed in the spa. You also don’t need to carry money to the café, you simply scan your wristband and pay when you check out of the spa. I would recommend wearing your swimwear to the spa under your clothes as well, saves you having to wait for a changing room. The spa is co-​ed everywhere. There is no divided sections for men and women, everything is shared.
The top floor of the spa, the rooftop, is where the main thermal pool is located. Sunglasses may be needed on a sunny day. There is another floor for special treatments and a hot bath available for people who have booked special treatments as well.
The café food was not that great and overpriced but that was expected as it is a tourist place really. If I was a local I would only come in the off season because the spa gets very crowded in all areas. Or I would rent the private bath house across the road.
The very bottom level has another thermal bath was a small float river and a circular tub where the bubbles come up giving you a nice feeling. Or stand under the water spouts for a back and shoulder massage. I recommend coming with a group of friends or significant other, I went alone and got quite bored with no one to talk to. Not one person spoke to me all day.
The nicest and most beneficial part of the spa is the aroma therapy steam rooms. I could have sat in there all day. There are four chambers with a different scent in each and a shower in the center of the room for in-​between chambers. Its beneficial to your health, mind and spirit.
You definitely cannot come to the city of Bath and not try out the modern bath house so make sure you give it a go!

Tip 1; Recommended to visit on a weekday NON BANK HOLIDAY WEEKEND! The pools are small they can accommodate up to 25 30 max people otherwise it gets crowded and you cannot move tip 2; to lowers costs bring your own robes and slippers — otherwise, roof top pool was a fun experience definitely a highlight waters are not as hot as expected I would definitely go back makes a great gift for someone as Bath in general is a lovely place to visit

I booked well in advance, but became very sick. I was super contagious, and what I had booked was very expensive. I called a day in advance to try to reschedule or get a partial refund. I was told, in short, that I would get nothing, except a 2 hour voucher, which was worth less than a quarter of what I had already paid for. If this is the kind of service you get, next time I should just come in and risk making everyone in the vicinity sick, however as a responsible adult I won’t do that. The company ought to consider creating some kind of a fair and responsible answer as well. I was open to nearly any solution, and was told, (I paraphrase) sucks to be you.

We were taking a day trip to Bath and figured what better way to end if then to go to a Spa.
We went on a Saturday night and waited 30 minutes to get in.
The 2 hour package included a towel, robe, and slippers for 35 pounds. I thought the price was a little steep for what you got once inside. Essentially there is 3 areas to use. An outdoor pool that isn’t that hot, a steam room, and an indoor pool.
I definitely wasn’t disappointed that we went however I was a bit underwhelmed by the whole place.

Had a great time strongly encourage visiting in the week as it would be way too crowded at the weekend. Excellent staff and facilities. The steam rooms were a treat and the rooftop pool is incredible. Well worth the money would have loved to have stayed longer.

Let’s get something clear first — if you are looking for a genuine relaxing spa treatment, this tourist attraction is not for you. However, if you are looking for something to do in Bath, and you are ok bumping head to head and butt to butt half naked, then this place is for you.
Secondly, since 2015, the package here has changed. Bathrobe, towel, and slippers are now free of charge if you book the spa, which means the cost for the spa has gone up — at minimum it’s a two hour booking for 35 GBP a person. If you book their massage treatments, then you get the spa for free prior for two hours.
You walk in after you pay, and they give you a bracelet that you have wear on you all the time. You use the bracelete to check in and go into the lockers. The bracelet will help you open and close the clockers and if you want anything extra, like food, you use the bracelet to tag what you purchased and pay when you check out.
The locker room might be the worst part of the entire experience. It’s huge and filled with lockers — it actually feels like you are changing in jail or a camp with people going in and out being in your way. It definitely was not relaxing.
Once you are done with that portion, you shower and then have the remaining time between the two pools and the steam room. One rooftop pool and one basement pool. The rooftop one is pretty neat to go in the winter. The steam room has four giant pods, each pod with a different and way to strong aroma. There is no sauna.
The whole thing felt quite unsanitary and our robes were stolen from the cubes we placed them in in the steam room. The water was great though, always at the perfect temperature
My sweet boyfriend booked aromatherapy massage treatment for me here for my birthday and the 50 minute massage was actually pretty soothing, although not deep at all.
We went early at 11am to the spa as my massage appointment was at 2pm and the pools were not that busy. By the time i went in my massage, my bf said the pools were elbow to elbow, and by the time we were out at around 3:30pm, the lobby was packed with people waiting in line to get in — so go early and not on a weekend.
Overall it was a great experience, and you definitely feel like napping from the steaming.

After a few hours of walking around The Roman Baths Museum and the city square there is nothing better than visiting Thermae Bath Spa. The roof pool was what caught our eye so we got the package that gets you access to the roof pool, a indoor poor and then a steam room.
First off you can «rent» towels, robes and I believe slippers. We just got towels and that worked fine. You can also swap them out for dry towels you just have to ask one of the attendants. There is a coed locker room that has stalls to change into. There are smaller lockers and larger lockers we were able to fit all of our clothes and my medium sized purse in the smaller lockers but the larger one appeared to easily fit a backpack.
There is an elevator but the stairs were faster. We stopped by the steam room first. There are four enclosed steam rooms that can fit a good amount of people. They have different scents/​steam types like mint and jasmine, I’m over simplifying the scenes but you get the idea. In the center of that room is a large shower to cool off, which you will need because those rooms are intense. My husband and I are not sauna people so we didn’t stay more than 5 min or so. None of them were super packed so that was nice.
Then we moved to the indoor pool which was our favorite. It was very laid back and there was enough of a current where you could grab one of the floating noddles, they are all over the pool/​room and then just float around. There are chairs and cubbies along the walls to store your towels and robes. I don’t recommend bringing any phones into the pool areas as there is a good amount of moisture in the air.
The roof pool was nice but it was by far the busiest area and the pavement around the pool was super hot. Plus it was so sunny up there I had to go back and get my sunglasses. We ended up spending about 20 min there before moving back down to the indoor pool for a bit longer.
All in all it was super relaxing. There is a restaurant there but we were full from lunch so we didn’t check it out. A nice thing though is that your locker key is in the form of a rubber bracelet (similar to a live-​strong bracelet) and it has a chip in it that allows you to go to the restaurant and charge food and you pay when you leave.

Went to Bath for the day and couldn’t miss a chance to experience it’s hot mineral springs.
I would go here just for the experience of the rooftop pool. It really is an amazing view with all of the old rooftop buildings in the background as you frolic in the water. My only complaint is that I wished that the water was a bit warmer since it is advertised as a spa. There is also a much bigger pool on the second level called the Minerva pool which is a little warmer.
The aromatherapy rooms were fun to move from one «pod» to the next.
Just be forewarned it can get crowded on busy weekends with a wait of 30– 60 minutes to get in.

I would not describe this as a «spa» but more a few warm pools with sub par treatments available.
I had a «mum to be» = prenatal massage and my husband had a deep tissue massage. We both agreed that the pressure was way too light, despite asking our therapists to go deeper. It felt like lotion was just being rubbed on our bodies for 50 minutes. It was kind of like torture, as I just wanted to massage my own shoulder deeper when the therapist was putting lotion on them. I actually spent a few minutes after the massage just massaging all the spots more deeply that the therapist didn’t get.
Don’t get a massage here if you want anything other then light pressure!
The pools were loud and felt more like a «Vegas pool» atmosphere then a Relaxing spa. Shrieks and shouts are common place here, don’t expect a relaxing atmosphere. My husband said the same of the steam rooms.
Lastly, we did go on a Saturday afternoon, but it was so crowded there was someone an arms distance away in each pool we tried. Don’t expect to have personal space! Maybe ask when their low volume times are before you go if you’re interested in a more chill environment.
In my opinion, a spa should be quiet, not crowded, and have a luxurious feeling to it. This «spa» was none of these things.

Whenever I’m back home this is always on the list. My skin feels smooth and soft after a couple of hours in the water. The roof top pool is great at anytime, but I would particularly recommend heading there in the evening to watch the sun setting. The steam rooms are amazing, with four different scents on offer to try (especially like this part during the winter months!).
Treatments book up fast so get in fast (or well ahead).

This is now my absolute favorite place to go when stress levels get high.
My friends and I booked a weekend at this spa, and it was SO good.
The first day, we had bought a package. I got the Classic Thermae, which gave me access to the pools and steam rooms, a bamboo massage and a kraxen stove, as well as a 2 course meal. The next day I got a vichy hydro massage coupled with a hot stone massage, as well as 4 hours at the spa.
The massages were really good, the staff was friendly, and it was a great relaxing weekend.
The Kraxen stove was interesting. You basically sit on a chair with your body covered in a white sheet, but your head out of it. Then there’s steam with a chamomile smell every now and then. Everything but your head is in a tiny steam room. It gets awkward because it’s a room that fits 4 and you have to be in it together, as well as the fact I felt like a chamomile tea bag. But it was cool.
The vichy massage was really good, and includes a body exfoliator, but you shouldn’t do it if you have a fear or water because the water does not stop.
The steam rooms are really good too. I usually hate these because I can’t stand the heat, but they smell SUPER nice (4 rooms, each has a smell) and then the shower in the middle is heavenly when you leave the steam rooms.
The pools were GREAT, both indoors and rooftop. There’s bubbles every now and then, there’s a current moving everyone, and they’re warm and nice.
The food is super healthy but delicious.
All in all, this place is pretty much heavenly and I want to come back for more as soon as I can.

You can’t help but feel like Daddy Warbucks when luxuriating in the ROOFTOP Hot Tub at Thermae Bath Spa! Besides the rich feeling of soaking in the naturally fed water, you also get a sweeping view of the grand city of Bath.
After the disappointment at the Roman Baths, we immersed our selves in luxury to the highest degree at the Bath Spa. The price in 2008 was 22 pounds ($ 44 dollars) for a two-​hour session. In hindsight I wished we had purchased the four hour session so we didn’t feel so rushed.
The price included access to three of the spa rooms but the highlight was certainly the hot spring fed pool on the roof of the building. We swam in the warm bubbling water and looked around at all the Gregorian architecture including the pretty Abbey neighboring us complete with flying buttresses.
The steam rooms were another treat! The cylindrical chambers were filled with steam in the scent of eucalyptus or lavender. After one gets over the initial shock of walking into a solid wall of moisture and gains their bearings, your stress melts away and you can lay on the bench in utter relaxation!
From Thermae’s website, they describe the steam rooms having, «A central ‘waterfall’ shower, interspersed with fibre optic lighting, provides a variety of sensations from the lightest misting of water to an invigorating tropical shower.»
The Bath Spa is dripping with peaceful opulence. I can’t recommend it and the city enough! The Gregorian architecture here is stunning. It was so mysterious walking around at night and seeing the old Roman and Gregorian architecture glowing against the inky sky. I really enjoyed the mystique of this darkened city and the heady feeling it gave me.
If you’re looking for a World Class Romantic Get Away — come here!
Still don’t believe me? Check out their image gallery.

Thermae Bath Spa is the place to bathe in the waters that brought the Romans to the area, although in their day you wouldn’t have had to fork out £26 for the privilege.
I had seen Thermae Bath Spa advertised in the national press and the photo of the rooftop pool with the Abbey in the background worked its way into my psyche meaning I had to try it on a recent visit to Bath. I would recommend a two hour session priced at £26 with other spa paraphernalia such as towels, robe and slippers an additional cost.
There is a pool on the ground floor, steam rooms and a rooftop pool on site. It costs extra for «treatments» so I avoided these. Two hours is about the right amount of time to spend here as any longer becomes boring. I really enjoyed the steam rooms which has individual scents but the best area in my opinion is the rooftop pool.

Really enjoyed it!
Before I visited Bath, I googled it a bunch and one of the most intriguing photos I saw over and over was of the rooftop pool that looked out on the historic buildings. The photos don’t lie, it really is that amazing and cool. I made a point of reading a bunch about Thermae Spa to find out prices, best times to go, etc…
We drove into Bath and went on a Thursday late afternoon. We arrive around 4:30pm and there was no line. From what I read, there is often a line, but with the unusually warm weather, they said it wasn’t very busy, so we were able to walk right in. We paid for 2.5 hours of Spa and pool time and it was worth it, but not cheap. We also rented towels but not slippers and robes.
The changing area is unisex but there are secluded rooms you can change and then your wrist band gives you access to a locker that easily fits all your clothes and a bag. Don’t bring luggage here as there is nowhere to store it. We changed and headed to the downstairs pool.
The lower level pool was lovely. It had currents that pushed you around, noodles you could use to effortlessly float with, and a pool within a pool that had lots of bubbles at times (timed bubbles on/off).I enjoyed that pool and could have spent hours in it. It never felt over crowded.
We then went to the rooftop pool. WOW. The view is fantastic, the water is warm, and it’s a popular pool. Just look at the photos and you’ll see why people go here. Relaxing on a sunny warm day with super modern meeting old world Bath was amazing.
Both pools have _​very_​easy entry in and out that mobility impaired people will even have an easy time with. Gradual large steps with big handrails.
The aromatherapy chambers were cool. There is a floor with a large room with 4 distinct chambers of aromatherapy. Each one has its own scents and in the middle of the four was a huge ceiling waterfall shower (on a timer). I really like the eucalyptus chamber but didn’t love any of the others. The rooms were essentially saunas, with a certain scent and color.
You can spend as little or as much time as you want on each floor and most people go back and forth from floor to floor. There are stairs and elevators.
I loved my experience there, so why not 5 stars? Bathrooms and showers are located on a different level than changing rooms. Weird. The cost isn’t cheap and I didn’t feel like the options were at all explained. I’m glad I looked online a lot before going to the counter, because the guy at the counter just asked for some money and sent us on our way. I wish we had been given all the possible options.
I would recommend this place and as you’ll read from others, if you book a treatment, you don’t have to wait if there is a line. OR you can be really lucky and go when there isn’t a line.

We came here on the easter weekend. After reading numerous reviews, I figured the best route is to book (at least 1) treatment, so you can skip the line. This worked out perfectly!
When my bf and I arrived at the spa around 4 pm, there was a long line outside. We skipped the line, and went straight to the treatment desk, and got straight into the spa area. NO WAIT! YES! Totally a WIN! Frankly, if we had to stand in line for an hour, my bf would have been pissed and crankly and the spa experience would have tanked completely.
The roof top pool was the best part. The air was chilly, but the water was warm. It’s like the most amazing feeling. Hard to describe. The stream rooms were great — some was definitely hotter than others. Find one that fits your needs the most.
Finally the massage itself was kind of crappy. Meh. But for 40 bucks, we bypassed the line completely + free robe /​slippers/​towel (10 pounds otherwise) — was worth it. I like my massage kind of strong, and this one felt like people rubbing lotion on my back. Shrug, at least I felt moisturized.
Tips:
1. Book in advance!!! Very full especially during bank holidays /​easter…
2. Free towels/​robe/​slippers if you book a treatment, don’t bother to bring that crap.

I visited Thermae Bath Spa on a Thursday morning with two friends. We booked treatments about a week in advance (bamboo massage and thermae facial) and they were able to accommodate all of our treatments at the same time. Two of us had the same technician for both treatments (which meant we stayed in the same room the entire time) and the other one had two different technicians (which meant she had to change rooms). It was very nice to stay in the same room for both treatments.
One negative to Thermae Bath Spa is that you cannot book treatments without booking the £26 two-​hour roman bath package (which gives you access to the steam rooms and pools). After reading so many terrible reviews on the pools, we really only wanted to book the treatments and not use the steam rooms or pools but couldn’t because it’s required. The setup of the spa facilities is not sophisticated enough to allow people into the treatment areas (with access to the locker room) but limited their access to the pools and steam rooms).
The bamboo massage was OK. I wouldn’t book it again because even though it is described as a deep tissue massage and at times, felt like a deep tissue massage, I don’t feel that any justice was done to my upper back and shoulders. The technician stated that the heated bamboo rods are designed to go deeper than a person’s hands but I don’t believe this. The massage started off with her whacking my legs, back, and arms with the bamboo sticks as though she were playing the drums. I confirmed with my mates that their bodies were also used as a drum kit during their massages.
The facial was the best facial I have ever received. The color of my face was completely different after the facial than it was before the facial. What I didn’t like about the facial is the strong sales pitch the technician gave me after the facial. I’m at the spa to relax — give me your recommendation for your £55+ lotions, cleaners, etc and let me be on my way. After all, I’ve only got two hours left of my spa day to use the pools and steam rooms. I really could have done without the sales pitch.
We lucked out with our timing in that the pools were not overcrowded but they weren’t necessarily empty either. When we arrived at 9am, we were able to easily find empty lockers and all of the changing cubicles were empty (the locker room is unisex). When we departed at around 130pm, most of the lockers were occupied, there was a wait for hairdryers and showers, and an even longer wait for the changing cubicles. I would NEVER go to this spa on a weekday afternoon much less a weekend.
People have to be crazy to go here on a weekend and I fully understand why there are so many negative reviews about overcrowding. It’s timing, people. Don’t go to the spa over Easter weekend or when the kids are off school because you are going to have a terrible time.
The facilities in general were spotless. Very, very, clean. I always say people walking around scrubbing, sweeping, and cleaning every square inch of the building. The facilities are also very modern and the views of Bath from the rooftop pool are incredible. The problem with the rooftop pool is that the water is barely luke warm.
The steam rooms were great. Very clean and very steamy!

sehr schön ist der pool auf dem dach! insgesamt etwas teuer dafür, dass sie ziemlich viele leute gleichzeitig reinlassen. aber wenn man schon mal in bath ist

Wer in England Rom sucht, findet es hier. Wer das erste Mal die Stadt sieht, wird sich in den Po kneifen und gar nicht glauben, dass man nicht in Rom ist! Und dann auch noch dieses Bad. Es ist so kontrast, wie wenn ein Iglu in Rom finden würde. Aber in Bath ist es real! :-)