The Gainsborough Bath Spa

Great location, property is impeccable (all of it from common areas to rooms), spa is awesome — and the staff is even better. Brian and the staff are incredibly attentive to your every need.

Excellent from start to finish! What an amazing experience! Bath is a fantastic city that should be on everyone’s list and staying at this hotel would only enhance the experience.
Everyone is very friendly without being over the top. The hotel is brand new and the spa is a must! You really get to relax. There is even a description in what order to use the hamam/​sauna and pool.
Restaurant modern and trendy with good food!
Overall a great stay and would love to go back!

Amazing staff, great location, clean and comfortable rooms AND a relaxing spa? What’s not to love?
My husband and I had a fabulous time at this quaint hotel in Bath. In our whirlwind trip to Europe — 4 countries in 2 weeks, it was a breath of fresh air to visit the wonderful small town of Bath and to spend an evening at this cute hotel and spa!
Bath itself has a ton of things to do and is like a novel come to life! The Abbey is the center of it all, great shopping, the Roman Baths, the Pump Room, wonderful views and this great hotel to put the cherry on top! I wish we got to spend more than one night there!
The hotel has been recently renovated and you can smell the freshness of it. The staff was extremely attentive from the moment we checked in until the moment we left. It’s amazing how they knew us by name every time we walked through the lobby! WOW! Our luggage was brought to our room for us and when we walked in they had the temperature set and classical music playing. =) I wish I had taken a photo of the room, it was divinely decorated and I especially loved the heated bathroom floor!
With a hotel stay, you also get to visit the spa! We opted to try them out after a full afternoon of exploring the Roman Baths (which is a must do if you come to Bath!) and having lunch at the Pump Room (i recommend the afternoon tea– yummy!). There are a few different pools, a sauna room and an ice room. The main pool has some massaging features that will totally relax and tenderize you. There are also some showers in the spa itself if you wanted to rinse off before heading to another pool or room. The locker room was clean and had all the amenities you would need incase you had to be somewhere right after and didn’t have a room at the hotel. If I lived in Bath, I would definitely take advantage of this spa and get a membership for it!
This was THE best night sleep I’ve ever had! The bed was perfect and the blackout curtains let me sleep in a bit. We had breakfast at the restaurant downstairs before leaving and I was stuffed from the traditional English breakfast! It was delicious and the restaurant got pretty crowded so I would suggest going a little early.
All in all, I would definitely recommend this hotel and we will be back for another stay!

I would say this hotel is on par with Vegas hotels, but that would be an understatement. From the time you arrive to the time you check out, the staff at The Gainsborough are there to assist you every step of the way.
Personally, I look for that certain type of customer service in hotels. The greeting, if they provide complementary services, streamline processes for checking in and out, how they set the stage for you, making your visit memorable, and the big one, going above and beyond. I mean, how often do you get a tour of the hotel by a manager?! Brian provided a tour of the lobby, bar, restaurant, lounge, spa, and personally escorted me to my room with the luggage already inside. THAT, is service! Thank you so much Brian!
The room I stayed in greeted me instantly with classical music and in front of me (at the desk) was a complementary bottle of champagne and fresh strawberries! The vaulted ceiling, tall windows with thick drapes that cover from the ceiling to the floor blew me away! The bathroom has a heated towel rack and heated floor tiles with 2 robes hanging behind the door.
If you are ever able to make it to the spa, you’ll love it! Once you enter, you’ll be greeted by an associate there to assist with any questions/​needs. As you walk down the hall, the women/men’s locker rooms are to your right and further down are the massage rooms. Once you’re ready to enter the spa, the locker room has an individual locker for you with a dry bathrobe, towel, slippers, and all your shaving needs. From there you enter the spa with two types of saunas (one infrared and one steam.), an ice room, and a bath circuit of sorts with each one prepping you (temperature wise) for the main spa all of which are heated from the earth like the Roman’s did back in the day. If you’ve ever googled the hotel, you’ll see the main spa. In the picture you’ll see 3 areas sectioned off. The two outside ones provide a neck massage via neck jets from above and air jets on your seat while the middle one gives you a back and foot massage with jets.
In case you do feel like shopping, there are shops literally down the street! (yes, this is a walk-​able distance) These shops cover tourist items, food, clothing, and accessory items so you have a good selection. Feel like sight seeing instead? There’s a kodak moment of the valley in the distance next to the Abby and you can check out the Pump room and the Roman Baths.
Overall I’d totally go back and it is worth every pound!

I loved this hotel. I loved the location, the spa, the inside, the room, etc.
The only part that wasn’t spectacular, and is holding them back from 5 full stars, is the food. Sometimes when you try so hard to be upscale and make everything look nice or be over the top, the actual taste of the food gets lost in translation, and I feel like that’s what is happening with their in-​house restaurant. I had dinner there our first night in Bath and wasn’t overly impressed. I think I spent 50 pounds on sea bass that had flowers on it and some purée… it wasn’t the best sea bass I’ve ever had though it was certainly the most expensive.
The included breakfast was better… they had fresh fruits and porridge or yogurt as well as a full english breakfast and other options. We were pleased with the breakfast overall and it was included in our room charge.
Still, everything else was so amazing that they can easily be forgiven. Plus it’s so centrally located in Bath that you can walk 5 feet around the corner in either direction and find dozens of places to eat.
Our room was lovely and spacious. It was well decorated and very classy. The bathroom had heated tile on the floors and it was fabulous. I feel like I need that in my life in every bathroom now. Haha. I’ve been ruined!
As mentioned before, the hotel is centrally located and close to everything. It’s a brief 5 – 10 minute walk to the Roman Baths, The Pump Room and the Bath Abbey. It’s about 5 – 10 minutes to the train station and literally only 2 – 3 minutes from dozens of places to shop and eat.
My favorite aspect of the hotel was the spa. We only stayed here two nights but you can bet I used the spa both nights. It is based on the old roman spa makeup that makes this city famous. So the spa is structured in such a way so that you do a complete circuit. You’ll start in a smaller pool off to the side that is something like 70 degrees or so — filled with the natural Bath spring waters that are automatically hot on their own that makes the place famous. You soak there for 10 minutes or so to adjust your body. Then you move on to another smaller pool located just beside this one off the main pool that is about 10 – 15 degrees hotter and soak for another 10 minutes. Afterwards you are supposed to rinse yourself off using circular motions to help with circulation in the shower located in the pool room. Then you move into the sauna area where they have a typical sauna, an infrared one for really achey muscles (I used this one and it was great) or a steam room which has some sort of eucalyptus stuff in the steam. You sit in there for another 10 – 15 minutes and finish up by going into their lavender ice area with a neat lions head that is constantly spitting ice into a large basin where you grab handfuls and rub them all over your body to close your open pores. You rinse off and then go float for a good 20 – 30 minutes in the large main pool that has areas with water neck massages and bubbling seats.
The spa is open to hotel guests from 7−9am and 8−10pm daily and I spent 2 hours there each night. It is beautifully done and the nicest pool/​spa I’ve ever seen in any hotel. Staff were very friendly and welcoming, offering tours and showing where the amenities were in the locker rooms as well as walking you around and explaining how to use the spa properly. They had lavender infused water and warm chocolate for antioxidants that you could sip on after the sauna if needed.
The fist night I did the spa alone but hubs came the second night and he absolutely loved it. We commented later when we checked out and moved to another hotel that we missed this place. We would certainly come back. It was one of our favorite stays during our 10 day European adventure.
Great location, great rooms, great staff, great spa. It’s a win!