This location is always super busy but efficient and friendly. They are used to dealing with lost tourist and under caffeinated people early in the morning. Upstairs is a pleasant seating area which if you can get a window seat is ideal for watching the going on’s of the Royal Mile. The only minor issue is that they have a lot of signs about pick pockets and to keep an eye on your belongings. I’ve never had a problem but it makes me wary of actually doing work here. Still it’s very handy for getting take away before taking a wander up the Royal mile.
Verdepisell O.
Rating des Ortes: 2 Glasgow, United Kingdom
I went to this Starbucks while I was on a day trip in Edinburgh and didn’t quite like the experience. I am generally not a huge fan of the chain, but I wanted to finally try the pumpkin chai latte that comes out around October. We’ll I’ve not got much for complain about the latte itself, it was quite nice and different, but the service was one of the worst I’ve experienced. I know that being on the Royal Mile means being very busy but putting pressure to the customers is not something you want to do in a coffee shop where people go to relax. There were too many people behind the counter, raising their voices to take orders in a haste… and the queue wasn’t even that long! I felt like I was at Mc Donald ‘s and I don’t mean it as a compliment!
Carrie H.
Rating des Ortes: 1 San Francisco, CA
The employees who work here give Starbucks a bad name. I have been to Starbucks all over the world and this is the worst service I’ve ever received. I always add milk to my black coffee and, for some reason, they’re absurdly against this practice. I went twice in my three days in Edinburgh(I know, shame on me for returning) and the first time, they refused to provide the milk(usually located at the separate sugar bar) and the second time they insisted on charging me extra! Needless to say they were extremely rude in communicating. Not going back to give these jerks my £.
Jana P.
Rating des Ortes: 4 Philadelphia, PA
It’s just like any typical Starbucks, but the spacious, quaint, and comfortable upstairs seating really makes this place!
Juan L.
Rating des Ortes: 3 Dublin, Republic of Ireland
Starbucks is always Starbucks, once you have been to one you can expect the rest. This Starbucks has a good location and nice saloon in the first floor to sit and rest with an interesting mix of local and non local people. Good place to have a rest in the Royal Mile of Edinburgh
Jeff K.
Rating des Ortes: 3 San Clemente, CA
Starbucks is Starbucks of course. They do such a great job of maintaining consistency with their products a review of the coffee is hardly news. It’s very good. The location however is a different story. This location has a large upstairs area that gives a nice view of the royal mile. A couple of helpful hints: 1) If you plan to use the restroom, get the code before going up the stairs. 2) It’s hot upstairs. 3) The wifi doesn’t work well towards the back(restroom side) of the upstairs area. Works better towards front(royal mile) side.
Brian S.
Rating des Ortes: 4 San Diego, CA
Normal drinks and fare as a Starbucks goes, but perfect location with excellent 2nd floor area that is spacious and has great views great for people watching(girlfriend especially noticed the soldiers in kilts!).
Frank N.
Rating des Ortes: 5 Meriden, CT
Super friendly and clean! Great cappuccino! Free wifi also.
Ana C.
Rating des Ortes: 4 Lille
Mon tout premier test Starbucks a eu lieu en Ecosse, oui je sais il y a plus près mais je me suis toujours dis que pour quelqu’un qui n’aime pas le café, ce n’est pas le genre d’endroit où on va boire un petit quelque chose. Et je suis trompée. Au Starbucks on né trouve pas que du café, mais des cappuccinos, du thé, des chocolats chauds et même des smoothies. J’ai testé le frappuccino au caramel et j’ai adoré ! Le prix un peu élevé m’a empêché de prendre une de leurs pâtisseries(dur de né pas craquer devant leur cheesecake) et mon super accent anglais né m’a pas vraiment aidé à commander autre chose. Il y a plusieurs Starbucks à Edimbourg mais celui la est le mieux situé. Au cœur de la vieille ville, il est au milieu de la rue la plus touristique d’Edimbourg. Pratique pour aller s’installer à la terrasse du café ou même à l’intérieur(il pleut très souvent en Ecosse) une fois son kilt acheté.
Tim N.
Rating des Ortes: 5 Stratham, NH
Really good atmosphere at this Starbucks and the staff is really good as well.
Conan C.
Rating des Ortes: 4 Brussels, Belgium
I do love the top floor and like all the Starbucks they have a very large selections of food and they all do astound you with the portion sizes!(Massive!). But what I immediately noticed when I came in to this particular Starbucks is that the atmosphere in there was just so calming and friendly.
Rachel J.
Rating des Ortes: 5 London, United Kingdom
The staff here were so friendly and helpful and really care! My coffee frap was gorgeous as usual and the views from this branch are simply STUNNING.
Cressida F.
Rating des Ortes: 4 Edinburgh, United Kingdom
It’s slap bang on the Royal Mile, so this must be one of the busiest Starbucks branches in the world in August, but somehow they keep on serving efficiently and effectively. It’s normally pretty busy in the morning too — coffee rush hour, unsurprisingly — but their morning supervisor is a delight. He welcomes every single new queue member through the door with a smile, takes names and orders on arrival and lines up the neatly labelled cups for the baristas to fill assiduously in sequence. There have been times when I’ve felt like I really must be the highlight of his day, only to see him greet those who arrive behind me with equal geniality. That’s service with a smile, folks. You know what Starbucks serves and what it costs. Well, this is a Starbucks, so it’s got all that. What this branch in particular has to recommend it is a very fine people-watching vantage point. Most of the seating is upstairs(the downstairs is little bigger than the queue and serving area) in what feels like an old library. From a seat by the plentiful windows there, you can see Hunter Square, most of the way down Cockburn Street and a good portion of the Mile itself. If, like me, you like to sit with a hot choc and watch the world go by, there aren’t many finer spots to do it, especially if you like the people you watch to be buzzing around along beautiful uneven streets cobbled with history. They’ve got to know me by name in there now I think; although they know me as Mary. Spelling out my unconventional name just holds up the queue…
Marc C.
Rating des Ortes: 4 Toronto, Canada
Le Starbucks le plus visité d’Édimbourg: situé au beau milieu du Royal Mile, vous verrez ici des touristes du monde entier squattant toilettes et prises de courant. Au rez de chaussée, très peu d’espace, c’est essentiellement pour les commandes qui sont relativement rapides malgré les queues parfois impressionnantes. À l’étage, c’est ici que l’on trouve les squatteurs qui rechargent téléphones, ordinateurs et les quelques fenêtres qui surplombent la Royal Mile.
Jen Y.
Rating des Ortes: 3 Edinburgh, United Kingdom
I go this Starbucks fairly frequently in relation to all other Starbucks in town. That being said, probably about once a month. The things I really like about this Starbucks are the decorations upstairs. Books, real books! And a nice big table. But that, again, is in relation to other Starbucks. The fact that it’s not a clone of all the others is a plus. The downside is its on the Royal Mile, and right at the corner of South Bridge and the main foot-route up from the train station and the bus stops bringing all tourists into the city. So it gets busy, really busy. The staff are friendly and do their best to be happy all the time, but sometimes I think the stream of customers and tourists gets so much they don’t have time to do much else but make coffee. The wifi in this branch can be intermittent, especially in the far corner upstairs. It sometimes gets quite dirty and not tidied up often too. But it has a nicer layout than some Starbucks in town so if I need somewhere for a quick 1 hour pitstop in the very close vicinity, and cup of peppermint tea to do some work on my laptop, it’ll be here.
Yasmin E.
Rating des Ortes: 4 Edinburgh, United Kingdom
Some say Starbucks is Starbucks is Starbucks, but I don’t think this is particularly true: you definitely get good ones and bad one. I actually really like this particular Starbucks, which is surprising considering its location. As it is placed on the Royal Mile it is of course nearly always extremely busy and you may have a wee wait when you’re in there. It is quite obviously nearly always full of tourists which you would imagine would put you off this particular branch but this is actually my favourite Starbucks in Edinburgh. Of course it has all the important things: it is nice and clean, the staff all seem to be helpful and friendly, and the coffee is just as good as any other Starbucks. However it is the seating upstairs that makes me love this partcular branch of Starbucks so much! It looks like an old library and has such a nice atmosphere. There is plenty of room, several comfy seats and a great feeling to the place; you really wouldn’t guess that you were in a chain coffee shop. Maybe I’m just falling for the whole stereotype of the student with a Macbook in a coffee shop surrounded by books but if so I am unashamed. We all need a guilty pleasure every now and then and you could do a lot worse than this particular branch of Starbucks.
Mason R.
Rating des Ortes: 3 Edinburgh, United Kingdom
Queues, queues and more queues same coffee all over world OK study place
Sara C.
Rating des Ortes: 4 Edinburgh, United Kingdom
Starbucks be Starbucks. This happens to be quite a nice Starbucks. On the Royal Mile, the upstairs looks like an old library and is usually jam-packed with tourists filling out postcards or examining their newly purchased kilts. The staff are friendly, it’s usually pretty clean given the quick turn-around in the seating area and the coffee is up to Starbucks standard.
Skyler D.
Rating des Ortes: 4 Seattle, WA
It was really great to have a little taste of home while in Scotland. I ordered a soy chai and an americano. The americano was spot on in comparison to what I’m used to in Seattle. The soy chai tasted a bit different… almost a little ‘off’ in a bad way. I’m wondering if it’s a difference in the soy or if the soy was close to it’s expiration date. The staff were super friendly. We love this about Scotland. We’ve noticed that each cashier makes a point of closing the interaction with a customer with a friendly«bye!» or similar which really puts the cherry on top of a great customer experience.
Nick S.
Rating des Ortes: 4 Washington, DC
Friendly staff, and great upstairs. Good views of the high street. They still don’t get iced lattes quite right, but that’s seemingly true for most Starbucks outside the states.
Alexandra M.
Rating des Ortes: 3 Boston, MA
Free upgrade on size if you say Sandeman tours! At least that’s what I was told… I forgot. Caramel Hot Coco mmmmm… I haven’t seen that in America or Ireland, but maybe I just need to look closer. I also got carrot cake that was a disappointment over a carrot cake I had from them before, but it was free because of a coupon the Sandeman tour people had so I can’t complain too much! Not a lot of room, and really crowded due to being right on the Royal Mile.
Emily T.
Rating des Ortes: 4 Edinburgh, United Kingdom
Meh… I’ve found a better Starbucks just 5 minutes down the street! It’s much quieter and much nicer. This branch is always busy, the tourists are always needing their caffine rush and the queue is always MASSIVE.