The Royal Mile Merchandise

This shop claims to be a ‘supermarket’ if you believe the sign on the front. It’s not, so don’t be fooled. It’s a shop that tries to be a lot of different things, and doesn’t succeed at any of them.
The first part of the shop would seem to be a normal newsagents, however the stock is very limited. There is then a kilt hire and highland wear section at the back of the shop. I saw a grand total of four items of clothing that could be hired, which is a very low range. Unless they had a lot out on hire at that time, which I think is unlikely, then you are best looking elsewhere.
I felt like I was the only customer to have been in in a while. This shops claims to offer a lot, but it will leave you wanting on a number of levels.

Just today my fiancé and I went in and looked at a cape he was interested in. I popped out for a cigarette while he asked how much it was. When he found that this plastic/​polyester cape was no less than £35, my fiancé said it seemed quite pricey for the fabric it was and asked if he might find something similar anywhere at a lower rate. The manager told him literally to Get out and (apologies for the language) Piss off. My fiancé asked to talk to the manager at which the man replied You can talk to my ass.
I stood outside hearing my fiancé’s livid account and decided it was only right to complain to them in a reasonable way and see what they said: I went in and calmly asked who he thought he was, talking to his customers like that and that my friend had been kicked out for only asking a question.
…Well, THIS is what the manager said:
Shut your bum and piss off. THREEEE times he said these exact words by the way, after I asked Excuse me, dumbfounded. I neither did nor said anything nasty, loud or half as rude as what he did, but he threatened to call the cops just because I was making a complaint!
How he has ever kept his business going with such an unreasonably hostile attitude, I do not know. I am going to make an official complaint to the necessary bodies because this is completely unnacceptable. I am still in shock over this experience. I have given this review online because I think it only fair to other consumers in Edinburgh.