Continental Airlines

Continental has become my go-​to airline for Transatlantic flights. They have reasonable prices, their customer service is efficient and friendly, and their in-​flight service (whilst not extravagant) is comforting.
Starting at check-​in — I was flying back to the US after living in the UK for 2 years. I had accumulated lots of stuff and I didn’t have a scale to weigh everything before my flight. I came early knowing that there might be problems with my baggage and there was — it was too heavy. But rather than telling me to step aside and deal with it, the gentleman at the desk helped me even out the weight and told me that if I could get it within 5 pounds he’d let it go. Luckily there was no one in line behind me otherwise I would have felt really bad, but it was just the fact that he understood my situation and helped me out that made me feel so much more comfortable.
The boarding procedures were friendly, quick, and orderly, and we were off into the air on time. On time — a phrase I rarely use in flying.
We landed early to our destination and baggage claim was quick and easy as well. My connecting flight was small, only 7 people on a small plane. And even though it was only an hour flight, the hostess asked if we’d like some of the muffins that were left over on a larger flight that morning. Again, its the details that make a journey enjoyable.
I will definitely fly Continental again for my transatlantic flights!