Bank of Scotland

My 2^nd time here in 2 days. They were very fast serving me today. If it’s busy, they offer you to go to a teller downstairs to speed things up. Yesterday the young guy was really helpful.
They can tell you what you have been paid in periods of time. Yesterday there was one serving while another stood over their shoulder. Maybe a training thing. The main ones are here are sauchiehall street. Staff are always polite and helpful in both.
Although someone made mistakes in the past here for me. It has always been great since then. Thumbs up guys and gals.

What to say its a bank, the main reason for this rare low score (so far) is when I had asked the person a the desk if they could set up a direct debit/​standing order (or whatever fancy word you want to use for a regular payment) for a credit card & despite having a credit card with said bank & having a copy of the latest statement with all the nessesary info on it only to be told by the lovely (fool) eerrr sorry I cant do it due to no sort code, either way due went to the paisley branch for of which they managed to set up ok.
I do wonder at times IF it’s just me or my bad luck in finding or getting the most dumbest people when it comes to what would be deemed a relitivley common issue at times

As you walk into this bank you see a reception desk with nosey staff trained to sniff out any information that they can use to sell you something else. They do have plenty of staff in this branch and you tend to get served pretty quickly. I had issues with this branch in the past where they gave bad financial advise. When the recession had hit l also had issues with transferring money.

I just want to say that this bank really confuses me. They have a rather bizarre set up at the cash desk that really shouldn’t play any part in a bank. Whenever I think of banks I tend to think of those smart suited slightly creepy old men in Mary Poppins but I guess in reality it’s not really like that.
Whenever I have been in this bank the queue usually takes quite a while and there are quite a lot of people serving, always two people to a desk. Each couple are always the same, one a rather sleazy looking male and the other is a buxom female caked in make-​up with slits up her tight short skirt. After waiting in the queue the girl usually makes small talk with you before she goes in for the kill and asks if you want to open up a credit card or some insurance, I never want either of these things so politely decline but then her partner will pipe up saying that it would be a big mistake as they have the best offers available. So after about 5 minutes of this kind of chat I usually forget why I’ve gone into the bank in the first place and just have to insist that I don’t want any of what they’re offering, honestly, it’s enough to drive anyone mad! If you’re a guy then expect shameless flirtling from the banking Lolita who will try to get you to sign your name for everything under the sun.
Every time I’ve been in it’s the exact same scenario that plays out and it’s more than a little of-​putting so I now try to avoid this branch if I can. The cash machines are probably the only handy thing about it.

This is my branch, and so I am in here quite often.
It’s clean and tidy inside, with a comfy seating area and a reception desk facing you when you walk inside.
There are a few ATM’s in here as well which I like, opting for an indoor cash withdrawal wherever possible (I watch the news too much to trust people).
The staff are friendly with a few in particular being super chatty whenever I am in here.

You know, I think I have a proper fear of banks. A good majority of the time I’m scared to check my bank statement. To actually enter a bank is one of my worst nightmares.
The Bank of Scotland on Argyle Street has a big, airy, open plan. I’ve seen up to 4 members of staff at the doors before, all waiting to greet and point you in the right direction.
The downside to banks is the fact that they’re always trying to sell you something you don’t really want. It’s all very confusing to be offered one gazillion different types of bank accounts. I thought you could only get one?
I must say, the few times I’ve been in here the staff have been extremely helpful. Sure, the nice lady at the help desk did her best to get me in for a super duper student upgrade, but ignoring that, the 30+ minutes she spent sorting out a possible fraudulent case on my account was pleasant and I left feeling slightly less bank-​o-​phobic than before.
There. I’ve said something nice about a bank.

This branch of Bank of Scotland is absolutely huuuge.
It’s a good branch to visit when you’re in town and realise you have an issue to iron out. Always plenty of staff awaiting you, directing people to the correct places, and lots of spots open to deal with queries and the like. I can’t stand going into banks when it’s busy, especially in town, but if you must, this is a good place to do so. Even when it’s mobbed it isn’t too claustrophobic and the wait isn’t bad at all.
I’m willing to admit that I have absolutely no loyalty when it comes to banks, and have tried just about them all. In terms of using their city centre branches, Bank of Scotland is probably the one who has pissed me off second-​to-​least. Make of that information what you will!

The banks have been a fairly common target for the boo-​boys of late, with the big bonuses, the gross mismanagement, and the fact that they nearly lost all of our money whilst simualtaneously bringing the country to it’s knees, all making people just that bit less welcoming to their friendly local bank
However, despite a recent infuriating mix up when HBOS mistakenly thought my card had been stolen, I can’t have any complaints about them. This impressively big branch is open till 6, queues move quickly, and HBOS let me have an interest free overdraft when they could have been charging me for it. Even their telephone banking is good, as you’re never kept waiting long at all.
One word of warning at this branch especially. If you’re male, you WILL find that in here a short skirted girl will try and sell you insurance or a credit card. If you’re a girl you’ll probably find a chisel-​jawed male worker giving you the same spiel. They’re not pushy or anything though, so it barely even registers as an annoyance.