Marks & Spencer

With nearly 7 years since the last review for this branch on Unilocal,I feel it is about time that they is an updated review on this store, as it is much needed. I visited Marks and Spencer while in Huddersfield, to mainly have a look in the Food Hall to carry on my search to find the new BLT gluten free sandwich they stock, and for the 2^nd time out of 3 visits (to different branches), their range was very poor, infact non-​existent, they had no gluten free sandwiches.
I understand I did visit on a Sunday, but still that is no excuse for not stocking any gluten free sandwiches, when they had a perfectly good range of «normal» sandwiches.
The store is a reasonable size, however it is a little small compared to other branches such as Manchester, but still is quite reasonable for a town like Huddersfield.
The staff here didn’t seem to great, they didn’t seem to appologize for not stocking the gluten free sandwiches, as other stores might have done.
The store is a little inconvenient, located over 2 floors with the food hall at the bottom, you can get in and out through the food hall, however this is impossible for disabled guests or people using prams or wheelchairs as it is up 4 steps, so a lift is needed.
The food section was a little small itself too, and was very disappointing even compared to other stores, and I do feel that improving it, especially for food and gluten free is a priority for them.
This is a reasonable store, especially for a town like Huddersfield but the food section is a little lacking, and they really do need to improve, however I do feel 2 stars is the fairer rating for this store, although a little generous considering the dreadful gluten free range.

Although a small –ish food hall, the food choice is great as is with all M & S food! The food is top quality and with the current meal deal £10 thing it’s well worth shopping there, even if it is just for the pot au chocolate! The people who work there always have a smile on their faces unlike other supermarkets with miserable staff