This is one of the best TGI Fridays I have been to in the country! Very large inside, busy and lively atmosphere. The food came out fast and you cannot beat jack daniels BBQ ribs! You know what to expect when you go to TGI and this does not disappoint.
Jade C.
Rating des Ortes: 2 Kingston upon Thames, United Kingdom
Having only been to the Sheffield branch of TGI’s, I remembered it fondly as a place for great food and sports memorabilia. So when my two friends suggested the Kingston branch as a nice meal out after a week of work and studying, I snapped up the offer naturally. Upon entering the restaurant, there was a sign saying that we should wait to be seated. Wait. In the cold doorway. So we did, for 5 – 10 minutes before we lost patience and stepped further into the restaurant where we were finally paid attention to. The table we were sat at had only been haphazardly wiped down before we were seated so there were watermarks and cloth marks on the table. The card menu was not laminated, so was a little tatty, as was the drinks menu. Soon enough, a waiter appeared to take our drinks order. He then went on to squat down beside me, low enough to rest his chin on the spare chair at the table and ask us for our order. This apparently is a restaurant-wide habit as I saw another waiter do this at another table. It made me feel like I was a child to be entertained, very unprofessional. This waiter knew nothing of the questions we asked him(if it was possible to get very simple drinks that weren’t on the cocktail menu — Malibu and coke please?) so he kept disappearing to consult a computer. After we’d ordered(no provisions made for my dairy & lactose intolerance so I had to make a specific order that came with cheese on it after all) it took 32 minutes to get our food. Remember that we were hungry while we were stood in the draughty doorway? Well, we were not very happy about it. A female employee asked us how our meals were, and I asked her in turn if it was normal to wait over half an hour for three simple meals. Her pale face and apology had me asking to speak to a manager(I hate complaining for no reason but if they are not aware of a problem how is it going to be solved?). No manager appeared until I managed to flag down our squatter and he finally brought him over. One of my friends’ meals made her immediately run to the toilet to vomit, while the other was plied with enough wine to be happy. The manager reluctantly took the bad meal off the bill and disappeared swiftly. Not a good reflection on the company which I know is very reputable. 1 star for ambience, the second for the meat in my burger which was mouth-watering.
Carina C.
Rating des Ortes: 5 Egham, United Kingdom
Yummy food and reasonable price. We ordered three starters and a full rack of ribs to share, very tasty and both of us were full! Defo will go again.
Rob H.
Rating des Ortes: 5 Houston, TX
What can I say. Our food was great, service is great, atmosphere is great. If you want Steak go. If you want chicken wings go. If you want good food GO!
Sinitta C.
Rating des Ortes: 5 London, United Kingdom
I Love this place. personally i think its one of the best American restaurant i have been to in London. I have been here countless times and eat the same meal Over and Over again… Jack Daniel BBQ wings, Chicken sesame seeds strips, Chips, garlic bread and cheese with an apple ice crush and a Martini LOVEIT!!! Atmosphere is Hmm lively, loud, upbeat, classical design Upbeat Hot spot
Samuel
Rating des Ortes: 5 London, United Kingdom
Had my last birthday there. It was absolutely packed but our female waitress was brilliant all night– it was like being in America where there’s people in the industry who do it as a career & where service is a priority. The food was also really good– not posh stuff but that’s not what TGI Fridays is about. It was about big portions and really tasty party food. Even my mum who’s fussy liked it. They tied balloons to my hands for the entire night, then gave me cake at the end of our meal and made me stand on the chair while everyone in the restaurant sang Happy Birthday(minus a miserable sod who almost ruined it) Really nice cocktails as well. Fantastic night & definetly worth going if you have not been there before(or been for a few years).
Monia1
Rating des Ortes: 5 London, United Kingdom
Great choice of food and best drink in town, great night out!!! Food and drinks not very expensive as well. Definetely will keep going back!!!
Leahy1
Rating des Ortes: 4 London, United Kingdom
Went here for my friends birthday and had a really good night. Good food however slightly overpriced. Delicious coctails and friendsly staff. Couldnt want much more from a decent restaurant.
Wendyw
Rating des Ortes: 3 Milford Haven, United Kingdom
This is a fun American restaurant that always seems to be busy. The waiting staff are encouraged to be slightly excentric and over friendly — which is O.K. It is particularly good if you are in a large group — such as a birthday celebration. Balloons are brought to the table for the person celebrating their birthday and a cake and candle brought with the waiting staff forming a choir to sing Happy Birthday. Most of the time the whole experience is very enjoyable but occasionally it goes completely wrong. Having visited many, many times over the years we have had great times and dreadful times. But in their support when we have had a bad experience they have accepted their responsibility and appear to take it seriously. They have always tried to offer us compensation in some way. From free deserts to vouchers to come again and have a completely free meal.
Sarah
Rating des Ortes: 5 Epsom, United Kingdom
This TGI Friday’s is exceptionally good. We recently went there for a 24th birthday and the restaurant was packed out. It is a good idea to book before you go. The drinks are amazing with great cocktails. The food is also very good, especially the steak and ribs. As it was a birthday we got balloons and the birthday boy was made to stand on the chair whilst the whole restaurant got involved in singing happy birthday. He was rather embarrassed holding his cake with a candle in it, but it was entertaining and an excellent night out! Until we got a punctured type on the way home:-(