Lexicon House Primecare Access Centre

Dr Wong is very rude, hopefully he’ll learn how to be polite to patients.

Hi, I’ve just today to have look at my tooth.
Excellent service and brilliant staff. They made me feel very comfortable and relaxed. Especially when i explained I had trouble with my last dentist.
If only I could have them as my permanent dentist, and it only £18 so win win all Ye way.
Thanks you so much guys x Natalie x

Needed an appointment quickly a few nights ago. Got an appointment straight away here and despite being early for my appointment was still taken in. After being checked got what I needed and have started feeling much better, just a shame my regular doctors aren’t as good.
Excellent care and doctor, would definitely recommend.

After suddenly coming down with tonsillitis on the Bank Holiday, which was obviously the worst timing ever, I had to make an appointment with Lexicon House. After sorting an appointment on the phone with relative ease, I travelled across to Lexicon House, and sat to wait my turn amongst the other sufferers in the building.
As ever, the process was pretty simple, although the waiting times were longer than I’d experienced before. This can’t be helped, though. My appointment was barely a minute long –the doctor took one look at my tonsils and prescribed me a course of penicillin.
My only issue was that given how swollen they were, in hindsight, I’m inclined to think that I ought to have had a stronger, longer course since within a week and a half of getting better I came back down with it again. Dang. The only other thing was that the appointment was so quick, that the pharmacist had to go through how to take the medicine, since he was too brief for me to get the instructions the first time around. I understand there were so many people waiting and wanting to get in and out, but just a few minutes more would have been better.
In any case, they always do the job, so I’m always grateful for their services! The reception staff were also lovely, which is always nice.

Let me start this by saying I hate the dentist, ‘I hate the dentist’, I really do. Its about 7 or 8 years since my last traumatic visit and I was rather hoping that I wouldn’t be required to visit again.
Some time ago a filling came out, it didn’t hurt so I did nothing. Then, returning from Sydney recently I had pain unlike anything I have ever known, this lasted for 25 hours of a cattle class flight. All I could do was drink through it! On my arrival back here in sunny Leeds the pain got steadily worse until this morning when I called the urgent care line.
I was a little perturbed when they told me to go to Lexicon House, I knew it was next to where I pick my parcels up from, I expected some industrial dentist with a bloody rag and a manic grin.
I couldn’t have been further from the truth, I was in and out within 30 mins with an appointment made for an extraction (despite the dentist recommending a root canal, I’m not made of bloody money!).
Don’t be scared, its fine. They were great.

Fortunately, I’ve not had to go here as a patient myself, instead I had to take my boyfriend when a rogue strawberry bon bon took out one of his fillings, thrown in with a bit of toothache. He called the out of hours number and was called back with an appointment time for that same day. We went along and were waiting about 20 minutes before he was seen — temporary filling put in, letter to the dentist given and we were on our way. Would definitely use them again.

Excellent care provided by Lexicon House for dental treatment for my daughter who was experiencing severe toothache. You initially telephone the out of hours number and firstly speak to an operator who then gets a nurse to ring you back. They go over the details with you and then you wait for Lexicon House to phone you back with an appointment time. We were seen promptly and excellent care given including Xrays and the first stage of root canal treatment for my teenage daughter. The professionals all seemed to know what they were doing; dont think you are in for second rate care because it is an out of hours emergency service. All I can say is you feel a bit rushed because of the type of service offered and if you have a few options for treatment given, ie, whether to decide on pain killers, tooth extraction or the root canal treatment it can seem a bit daunting which one to choose. The female dentist we saw was excellent, giving us clear and helpful advice regarding the treatment options and outcomes.