Ramada Encore Leicester

I had to stay in Leicester recently on a business trip. I ended up staying here as they had a promotion on.
The hotel is only two years old so everything was new, modern and in pristine condition. My room was really nice and a pleasure to just hang out in. The bathroom was like a semi wet room. The shower was really powerful, bit like a warm massage.
Crap view but you’re in the middle of Leicester, so what would you expect?
Talking of being in the middle of Leicester, the location of this place couldn’t have been better. It’s situated right in the centre of the Leicester’s main shopping/​dining area. As you walk out of the hotel you’re walking distance from coffee shops, restaurants, bars, pubs and many shops.
However I had to remove a star for two reasons. One, this Ramada Encore doesn’t have it’s own car park. Instead you have to use an NCP car park that’s a few minutes away. Not a major problem but not ideal.
The second reason I withheld a star was because I found a lot of the staff to be a bit arrogant and/​or unhelpful. The service at reception just felt really unprofessional. Maybe I was just unlucky or caught them at a busy period. Who knows?
Apart from those two minor complaints this is a lovely hotel. Ideal for short stays in Leicester. I’d definitely stay at the Ramada Encore again.