Parkgate Properties

Jemma’s experience sounds like a nightmare. Parkgate are not members of ARLA or NALS which would have meant they have at least a basic dispute resolution policy but they do have stickers for The Property Ombudsmen. This means they should adhere to a code of practice and landlords and tenants with problems can use TPO to resolve disputes. Check out
. Parkgate have been offering sales and lettings since 1999 and have a reasonable selection of property for sale.

I rented a property with Parkgate Properties, and had many problems. The lettings team seems to consist of one person, Kevin — he’s a little strange and I could never decide if he tried to be helpful or blow you off.
Whenever you contacted him, he never answered the phone and never got back to you. Also if you go into the branch, he is rarely there and the staff either don’t pass on messages or he ignores you.
I had some serious issues with the property I rented, and that was the reason I left in the end. When I contacted Parkgate to ask for a reduction in rent, or some form of compensation as I was living in unhabitable conditions, my request was simply ignored.
This review is absolutely no reflection on the sales team as I have had no dealings with them.