Andrew R Ullmann

I had an awful experience with them resizing my ring. It’s the worst resizing job I’ve ever seen. I took my platinum engagement ring in to be resized one size smaller. The first time I receive it back it wasn’t the size we had discussed, so they resized it again. When I finally got it back it was scratched, the setting of the ring was uneven, and the band was far thinner than it was originally.
DON’T TRUST THEM WITH YOUR JEWELLERY, I’m now having to take my ring elsewhere and pay to get it repaired for what should’ve been a simple resizing.
They clearly are inexperienced in handling expensive jewellery and their level of customer service in the store is awful too. The owner is very rude and unwilling to accept he’s done anything wrong.

I was really sad this week when I broke the clasp on my bracelet when I banged my arm into the fire extinguisher at work. I am a little bit clumsy.
I randomly was looking for a place to fix it near here and they happened to be open at 8am, or maybe they weren’t open, but they let me in. I was so grateful.
They fixed my bracelet in about 2 days for £20. It was worth it to me since it’s a family heirloom.
Andrew, I presume, and his son were both very nice and helpful. Glad to have found a trustworthy place to do repairs! The actual stock looked gorgeous, too.

I found this magical shop via internet search for an antique jewellery shop in London. The selection of items on the website was impressive and promising an exciting adventure in choosing the right Christmas gift. The shop itself is a very old-​fashioned and a small place. It’s been owned and managed by the same family for the last three generations. The décor takes you to the 19^th century so the experience of being there is unique and definitely unlike any standard modern jewellery shop visit. The expertise and support of the owners, who sell the goods, regarding the right choice is amazing– they know their business well and they are good experts, who recognize what might be the perfect choice for a new client. I really enjoyed the experience and I would very much like to recommend this place to all Londoners searching for a precious old-​fashioned gift with a soul. Thank you for recommending the perfect gift for me and my partner. I am enjoying it every day– it is beautiful! Anna