Benefit Cosmetics Boutique & Brow Bar

First of all let me start by saying — I am a LONG TIME Benefit customer in Los Angeles. I have been getting my brows waxed/​dyed religiously in LA by the same woman for about 5 years. I recently moved to London and searched all the Benefit’s for the best brow bar. I thought, based on reviews, the Covent Garden one was the best. I went to the store for a brow wax, which afterwards the assistant «did» my brows. In the store, they looked ok so she managed to sell me some cosmetics based on the products used (beware they are VERY INTO THE SALE here). I went home, looked in the mirror and I looked like a clown. I had these big black eye brows — I am very pale and blonde with naturally darker brows which she made heavy, black and overly extended beyond their natural length. I also had bronzer applied which was very streaky and contour-​y. I hated it. I went back to the store 2 times to return them. Only to have snarky cosmetic brats tell me to come back later because the manager was on lunch. Finally, I decided to just return it to an other Benefit store. The manager was there, lucky, but when she opened the bronzer, she discovered it has been used! Of course, she wouldn’t return it and OF COURSE implied it was me that had used it. So basically, I just lost 25 pounds on a bronzer which is too dark on my very pale skin! Anyway, I will not be waxed by Benefit again — I have been using a few of their products off and on but they are all replaceable! NO THANKS! And BTW the brows are not even that good — look elsewhere — the standards of Benefit UK are very below-​par compared to the US.

Good:
Like the concept of brow mapping. Got a great shape
Price is very good, around £12 for an eyebrow wax
No hard sell of products very surprised as I had read reviews on other sites saying this happens
Not so good:
Darren’s gross long fingernails made me feel sick
Putting make up on freshly waxed brows. He went for it. I know, I should have stopped him but it happened so fast! I had my eyes closed!
Irritation for 4 days after I had very dry skin where I had been waxed.

This is my favourite Benefit shop in London. The staff are so friendly and helpful! I was taught make up tricks (for free) which literally changed my life!:) It is also great for a quickie eyebrow shape or whatever other beauty treatment you need– efficient and professional. Definetly recommend it.

I visit my favorite cosmetics stores 4 times a year — Spring and Autumn to change out my makeup and about a month and a half into both of those seasons to refill or restock.
Seeing how it’s February and Benefit isn’t even a brand I particularly fancy, I don’t know how i ended up there — and purchasing something, no less! I was walking past the store when an employee asked if I wanted to come in. Quick smile, quick shake of the head, quick thank you, and I’m still moving. I stopped and whirled around, however, when he said, ‘Wait! We’ve got a new blush in!‘
HOW DID HE KNOW I AM A TOTAL BLUSH GIRL???
We locked eyes, and arm-​in-​arm he led me in. A well dressed employee made her way over and proceeded to show me the new blush. As it looked similar to Nars’ Orgasm, I quickly lost interest as I would never even think of betraying Nars for a wannabe.
I was, however, looking for an everyday pink gloss for my lips. I’ve been searching for awhile now for something to match my skin now that it has lost every tanned California skin cell. She immediately grabbed a gloss next to us without even thinking about it, put it on me, and won me over.
I wear that thing every day now. £14 and so worth it.