It’s not bad, but their delivery service is hugely inconsistent. We order from these guys pretty often at my office, and while their«Mexican» food doesn’t compare to what you can get in SF or LA, it does the job. I like their steak tacos with cilantro, onion, and salsa. Unfortunately, I only get those about half the time I order them! No joke, their kitchen screws up my order approximately 50% of the time. I realize that it’s tough to assemble a lot of tacos very quickly for the big office orders, but c’mon, it’s 4 ingredients! Right now I’m sitting here eating a carnitas taco with no salsa and chips with some horrible orange sauce that they’ve passed off as salsa, when I ordered steak tacos and chips and guac. If they could just deliver me the food I ordered, I’d give them 4 stars, but as it is, they’re barely maintaining 3.
Nathan D.
Rating des Ortes: 4 Crystal Palace, London, United Kingdom
What’s this? Another Burrito spot reviewed by Nathan D? I do eat other food, I promise! Burrito from here was great. I supercharged mine by going for double meat! Delicious pork with an extra portion of slow braised chicken. I even got some peppers on there for ‘shitsandgigs’ — something I’ll be repeating next time for sure because it was AWESOME! It’s a chain, and a pretty safe bet for a good burrito in London. The close proximity to Oxford Circus meant suckers on their lunch breaks were queueing to get in, but the line seemed to move pretty quickly! I’m not sure really why it isn’t a 5* review, maybe it is because this place is consistently good, so I expect something mind-blowing for a 5. Either way, I highly recommend stopping here for lunch.
Ferdinand J.
Rating des Ortes: 4 London, United Kingdom
Their business model is very simple…4 main ingredients, X number of ways. mexican drinks… not pricey… came with family and friends… good for little ones as they have small portions… that is if they like mexican… this is what we ordered steak burrito pork burrito steak taco
Ayako Y.
Rating des Ortes: 4 Maida Vale, London, United Kingdom
Very good burrito — nothing fancy but solid burrito. There is a standard set of meat to choose from. My favourite is chicken but beef is also good. There are some seats to eat onsite with some cocktail menu which is quite rare for a fast food place. Solid choice for a quick bite in the tourist filled area
Veneta N.
Rating des Ortes: 4 London, United Kingdom
Had the pork baby burrito and it was great. Perfect size. A fancier and tastier version of Chipotle
Jhenn S.
Rating des Ortes: 4 London, United Kingdom
Loving Bentio’s Hat at the moment. It’s all about the taste! Happy hour drinks are 2-for-1 and it doesn’t have to be the same drink like some places. I had the chance to order off the tapas menu and had the taco platter. It is much bigger than you think it will be! I had requested a side of plain black beans for a vegan option and was also happy to find the chayote and other vegetables were cooked but still crunchy. It was practically empty when we were there at NYE, but the staff were very friendly and kept a tab open for us. They didn’t have any of their sauces out(maybe because it was NYE?), but we were able to get a nice bowl of it from the counter.
Gary M.
Rating des Ortes: 4 London, United Kingdom
More food than you can shake a stick at for the price and quite tasty when it arrived — full of flavour and well presented. Only disappointment was the poor service. Shown to our seats, given menus and were then ignored completely until I had to go to the register to ask if we could order a drink. If going my advice is to order less then you think you’ll need. The prices are very reasonable and would definitely return as I’m considering the poor service a one off.
Steve W.
Rating des Ortes: 3 London, United Kingdom
Your standard selections of burritos etc., they always look a tad small when I get to the table, but you know what they always fill me up. Good Mexican flavours, a good option for a quick bite in town. You might want to pop elsewhere for a beer though!
Paco H.
Rating des Ortes: 5 London, United Kingdom
This is my favourite burrito place in London. I usually go to the one in Covent Garden. I was tickled to find one here in Oxford Circus. Big, full burritos. They serve Negra Modelo, which is one of my favourite Mexican beers. And they throw in a few tortilla chips, too. Good, warm, and delicious.
Creag C.
Rating des Ortes: 4 London, United Kingdom
Really friendly staff. No hassle when they mishear your order(happens when you have a thick Scottish accent). Best of all the food was really tasty with lots of options to make it your own. Best part? Cheaper than other burrito places and to the same standards.
Erica U.
Rating des Ortes: 2 London, United Kingdom
I know they are now under management and stuff… thought I’d give them a try. Nope. They still haven’t figured it out, its just better than before. I had the corn tacos which weren’t cooked long enough. The chicken wasn’t too flavourful, it being breast and all. The pork was nice. Over all sloppy and I did not enjoy this. Sorry J.
Maja C.
Rating des Ortes: 3 Boston, MA
This place is fine, that about sums it up for me. My partner and I went here a few weeks ago when we suddenly got hungry and needed something quick, cheap, and satisfying. We were walking by and said, ‘Why not?’. The service was quick and cheerful and the price was fine. The food itself was good but there was nothing outstanding about it. Some of the meat was well spiced(I think the beef?) and the chicken less so. The wrap wasn’t toasted so it wasn’t anything special. The portion size was okay but I could have done with it being a bit bigger and with more fillings. I think if I worked near here, I might use it as a reliable and ‘good enough’ place to grab lunch but I wouldn’t take a trip out there.
Honey N.
Rating des Ortes: 4 Kentfield, CA
I had an amazing chicken burrito and really good 100% blue agave tequila margaritas made with fresh squeezed lime juice. Don’t miss the watermelon marg! I met the«British» owner who is partners with a native Mexican and they are very committed to using only fresh ingredients, which can prove challenging in December when a good avocado is impossible to find in London. The menu is «create your own»(much like the BIGBOY competition, Chipotle) but the experience is much more fun and feels less like a chain(even though they now have 4 restaurants.) Mexican food has been notoriously BAD in London – maybe all this competition is good for the consumers! Go figure. Check out Benito’s Hat – it’s well worth it.
Haydy S.
Rating des Ortes: 4 Upminster, United Kingdom
The food here always leaves me stuffed but wishing I could eat more as it’s so tasty. They fill your burrito to the brim and wrap it up to keep it warm. I personally think that you need to sit down with a knife and fork with one of these bad boys, so I often head back to the office and make a huge mess over my desk. It’s more than worth it. The service is always cheery, and they even serve beer!
Neelakantan N.
Rating des Ortes: 3 London, United Kingdom
This is a place I frequent for lunch from work. It fills my stomach, can be spicy, and is ~£6 or a burrito. Service is fast as well. But why is this is a 3 and not a 4 or 5? The tortilla they wrap the burrito in tends to be soggy as they don’t spend enough time toasting it when it’s busy(read lunch time). Also, the size of the burrito has reduced over time and I would probably recommend the burritos from Tortilla more than the ones from Benito’s Hat Oxford circus.
Taras N.
Rating des Ortes: 3 Hove, United Kingdom
Went here for lunch while I was in London. Had the Braised Chicken Burrito with the hot sauce. It was good but not exceptional. This is a place for a tasty quick bite and not a place to charm a partner despite offering a ‘bar’. For that, Qype somewhere else.
Mrmark
Rating des Ortes: 5 Darlington, United Kingdom
Im a frequent visitor here when in London. Love Mexican food and during your lunch break it is class Quick, filling and in a great location
Nicole R.
Rating des Ortes: 3 Wood-Ridge, NJ
My partner and I went to Benito’s Hat the other day, since we’re both really getting into burritos. They are a bit more expensive than Daddy Donkey and Adobo(both of which I adore), but it’s right near my uni so is really convenient to get to. Unfortunately for me, I wasn’t as impressed as other reviewers. I got a veggie burrito with the works, and the hottest salsa. The vegetables put me off a bit, just huge chunks that weren’t sauteed as much as say Daddy Donkey’s(which are also in strips and makes them easier to eat). The guacamole on it was fine, nothing too special. In all the burrito was just okay. The salsa was not that spicy, which I don’t appreciate. Hands down I would go to other burrito places. My partner said he thought the steak was slightly nicer here than at Daddy Donkey but in all he preferred the Daddy. My guess is that if you love your meat burritos, Benito’s might be okay for you, but if you do veggie, then go elsewhere; there are cheaper places around.
Jenn M.
Rating des Ortes: 5 London, United Kingdom
This was my first visit to a Benito’s Hat; I came to attend the opening party of the ‘Hats off to Mexican Street Photography’ photo exhibition, which is taking place in Benito’s newest branch in Great Castle Street. Besides being very impressed by the photography and the fact that the photographers were from one of the poorest parts of Mexico City, I need to say a word or two about the food — in a nutshell, it was really, really good. The tamales in particular were excellent, as was the very tasty pulled pork, which was miles better than anything I’ve had before. I gather that the owner Ben and his wife spent a lot of time putting together the individual dishes for Benito’s Hat — their primary goal was to offer truly authentic Mexican food — and it really shows; the food is fresh, with quality ingredients and served by staff who really know what they are talking about. There are lots of fast food places in London but you sometimes feel as though they are all the same; they leave you with a full stomach and disappointed taste buds. Benito’s really proved to me that it is one of the few standout places where you can get an inexpensive meal that does not compromise on taste and quality and really, really hits the spot. I think I’ve found my new go-to place when in central London and in need of a quick but tasty bite to eat.
Bring_
Rating des Ortes: 5 London, United Kingdom
With the prospect of an even closer Benitos Hat then Goodge Street and the Covent Garden location — I arrived at work with not one but two flyers from my co-workers, informing me that today it opened. They know I love Benitos. I’m very happy to say that the quality of the food and service is just as high as it is at either of the other two locations. It does indeed make more sense to start at the left and move to the right, which is the opposite to what I am conditioned to from going to Goodge Street so often. I really like the additional seating downstairs, I hope they make more use of the space on the walls to inform people that it’s there and there is another Benitos just five minutes away. I had my usual black beans, rice, chicken and everything else and was very pleased at the mixture in the burrito. Sometimes it’s so juicy, it trickles down the arm as you try to eat it — not this time! I look forward to other temporary additions to the menu, like the lamb option spotted last week Goodge Street.