Copthorne Tara Hotel

I made a Unilocal account just to post about post about my grievances. The best thing about this hotel is that they will go out of there way to refuse service. Being a hungry customer, of course I bring some queso and chips to eat in my free time. Upon realizing I need a microwave to heat this, naturally I call the front desk to see if the hotel has a microwave we can use. After letting me know they do indeed have a microwave, they also kindly let me know that I was not allowed to use it. «the microwave is only for products from the hotel». «The microwave is on record». So naturally, we heat up the queso using the hot water from the sink. The service in this place sucks ass

I was very lucky to get an excellent deal with this hotel via
. we were looking for a central hotel with good transport links and this is exactly what we got.
If you come out of high street kensington tube station and turn left then 1^st left again the hotel is right at the bottom of the street. Literally 5 mins away.
Our room was located on the 1^st floor and was clean and welcoming. The only thing we didnt like was the beds were quite uncomfy. When we woke in the morning we did have a sore back.
We didnt have breakfast booked with our deal but with so many places located on the high street there is plenty to chose from. There is also a small café situated in the lobby of the hotel.
Overall it was a good base to explore London from and i would stay again.

Stayed at this hotel while I was in London and I got an awesome deal for it. It is fairly close to the subway station and near stores, restaurants and other local London attractions as well. The probably only most confusing part of trying to find the hotel is when we got off the subway, we didn’t know which direction to head towards. So tip: when you exit the subway station, past the smoothie & coffee shop and the Wasabi restaurant located out; do not cross any streets and instead turn left at the end of the block and when you eye a little flower cart down the path, keep walking until you get all the way to the end of the block. There, you will find a street that looks like a dead end and bring you face to face with another hotel (that is not the Capthorne). Instead, turn your eyes towards the further left hand side of this hotel, and the Capthorne is actually located at the curve of the dead end street.
A fairly old hotel, everything is still modernly updated but still retaining a bit of the old English charm. The hotel Wi-​Fi is free for guests (and honestly isn’t as bad as the other reviews where as I was able to use it without any major issues), and was even able to check in a little earlier than the designated time. The room is pretty simple with a small TV, 2 double clean beds, an A/​C & heat unit, wall closet & working restroom. My room faced the front of the hotel into the fountain and the other hotel and my largest complaint would probably that guests tend to get a bit loud at night as they stumble back to the hotel. Additionally, request to be placed away from the alleyway as I heard the noise is worst there.
Price depending, I wouldn’t mind staying here again due to the convenience factor of it being walking distance near the subway, big shops like H&M, juice & coffee shops, fast food restaurants, large supermarkets, smaller convenience stores and 3 – 4 supermarkets all less than a mile away.

had afternoon tea with a friend. It was probably one of the worst teas I’ve had especially for the price. The tea set ordered for two is what one would normally get for one person at all other tea places. ALSO the bread for the sandwiches was SO hard. absolutely Stale. the servers were also incredibly rude. NEVER coming back.

If you are a business person and need anything close to decent and consistent wi-​fi service, this hotel is NOT for you. Fortunately, I stayed here while travelling with my wife and in-​laws, so only needed the Internet for booking tickets etc. But the whole while I was thinking that I would be going out of my mind were I staying there on business. Where in some hotels you could describe poor internet service as ‘spotty’, this isn’t spotty it’s ‘all or nothing’ and becomes ‘nothing’ without a moments notice. So if you were on a Skype call with a client for instance, you would be left irritated and frustrated if not highly embarrassed several times during your call. The guys at the desk react like it’s OK and that it’s you that have the problem — even asking to look at my Father-​in law’s device like he was clueless — and as if we were the only people who had ever mentioned it. The hotel is otherwise OK as it’s in a great location and the breakfast is good. The rooms are little tired — for instance the light switch for our bathroom only worked intermittently during our stay. That said, there were painters and decorators freshening up some of the rooms in our floor, I just suggest it’s about time they did the same with their wi-​fi. I’m the CEO of an American advertising agency of 600 employees who travel to London regularly. I’m afraid until this rudimentary requirement of being a good business hotel is attained at the Copthorne Tara, we won’t be using it for corporate travel any time soon.

Hotel convenable, la literie est bonne. Mais très gros hotel donc énormément de mouvements. C’est l’usine. Et pas d’escalier donc obligé d’attendre parfois un quart d’heure l’ascenseur pour aller de second étage au rdc! Bref, services corrects mais il né faut pas non plus à s’attendre à quelque chose d’exeptionnel.

Possibly the worst hotel I’ve stayed in my business career. I used to stay in crappy hotels and expect poor service when I was a student and broke. Not used to expecting such pathetic service when you are traveling on business and throwing some $$$. I’ll summarize my stay in a few sentences: incompetent and rude guest services staff, unclean rooms and should boast about serving the worst food in London. The only pluses are proximity to High Street in Kensington and the tube. Avoid this hotel like the plague.

*FILTHY ROOMS.*BED BUGS*. *RUDE STAFF*.*DIRTY LINEN*
I have traveled widely across the globe and stayed at large number of hotels while on business trip as well as personal vacation trips. Copthorne Tara at Kensington is the worst hotel I have seen in my life. The rooms are filthy, stinking, beds and, linen are sagging and repulsively dirty. The staff are the worst kind of employees I have seen in the world. I had the misfortune to stay at this hotel for a week and I want to forget that bad experience from my memory.
The entire staff working here hate their job and hence they forget that their guests pay their salary.
They think they are doing a charity to you and has absolutely no customer focus. They really hate their customers. I have not seen this kind of negative attitude towards their guests anywhere else in the world. Perhaps those guys didn’t know that the world is not their colony anymore.
The hotel is very old and the guest rooms, bathrooms, beds and carpets were never upgrade for decades. The bathroom reminded me of public restrooms in san francisco.
Nevertheless, the staff are extremely rude and unfriendly and compete with each other for the WEM (Worst Employee of the Month) award.
If you have self respect, love your family and want value for your hard earned money, DO NOT stay at this hotel. They are earning lot of bad karma. There are better options and you don’t deserve to be disrespected for no fault of yours.
Time will teach a lesson to those who hate their customers. Strongly recommend to stay away from this hell’s hotel.

An aging hotel; I couldn’t help but think of the Grand Budapest for some reason during my stay here, as I wondered what it would be like to work behind the scenes of an older building like this. And it’s not that old. I travelled with a military tour group so did not pay and thus didn’t feel the need to justify my expenses or compare it against what was spent — I really don’t know what was paid for the room. We stayed in London for 3 days.
Positives: the room service was reasonably quick and offered a good variety, with 24-​hour service for select items. The beds were comfortable.
For a hotel this size, it seemed like there were a good number of elevators — we had problems in another hotel on our trip that only had a single lift.
The view wasn’t fantastic but of course there wouldn’t be much the hotel could do about this — the Underground tracks ran next to the hotel — definitely not actually underground — but the windows were double-​glazed and mostly masked the sound. Still had the feeling you were looking out onto a back alley. Best part was we were walking distance (with a little effort) from Trafalgar Square, Princess Di memorial garden, etc. and there were some shops and restaurants within much easier walking distance as well.
Room for Improvement: The complimentary breakfast was well done, with sausage, bacon, pastries, etc. Standard hotel buffet breakfast. Some thought it was a bit disappointing when the dining room staff wouldn’t let us come in 5 or 10 minutes to sit down at the tables and have a cup of tea. I understand that they want to set up the food, but I didn’t see that it had to be timed right to the second. Very trivial point. Wait staff was good, albeit very young.
More alarming was the extraordinary fee they paid for WiFi in the rooms, for a 24 hour period. The girl at the desk was apologetic and told me where to find an internet café down the street, and they did have an (ancient) PC in the lobby to check email on, but we stayed at two other hotels in Belgium and France on this trip, and they offered free WiFi to at least a minimal bandwidth.
The absolute worst part of the experience was the plumbing. Without being too graphic, it seemed impossible to flush the toilets completely — no water pressure. The cleaning staff did remedy this in their daily routine, but was frustrating to have to deal with all the same. I don’t know if this is endemic to all of the UK or just this hotel, I would suspect the latter.
The washroom showed its age in other ways. My washroom had obviously faux marble components — no big deal — except that the chipboard was beat up and in some places even had large holes in it.
When I went to check the end table, I found the last person’s completed feedback card sitting on it, it hadn’t been collected when the room was made up, nor was a blank one provided for me.
Overall an okay stay but seems like the rooms could use some upgrades, particularly plumbing, and perhaps treat the guests a bit better on little things like WiFi or welcoming them to the dining room.

Short: Upgrade to a Club level room. Call before or do it upon arrival, the prices online are two-​three times greater than upgrading by phone or in person. Club level rooms are larger and come with an excellent view of London and free wifi. The club lounge (only available to club level guests) includes free wine/​beer/​foods, full proper english breakfast, and tea/​coffee at all times. It pays for itself and drastically enhances the hotel experience.
Angelo Gallo, JD
Hotel Stay: April 13, 2015
Long: One of the best deals in one of London’s best areas. The hotel was clean, upscale (but certainly not 5 star), has good restaurants, a large open bar, and the option right now to upgrade to a club level room for approximately $ 80.00 US. The club rooms have an excellent view of London and come with club lounge access. The club lounge has complimentary coffee and tea, a daily happy hour with complimentary beer, wine, and food. If you plan on eating one meal at the hotel the upgrade pays for itself.
The hotel is clean and the rooms slightly larger then comparable competitors. The beds and sheets were clean and comfortable. The pillows on the other hand were terrible, thin, & hard.
The customer service is exceptional. The receptionist (Mariann) greeted my father and I with a sincere smile. She informed us of the optional and reasonably priced upgrade discussed above. She also helped arrange a car service to take us to Heathrow Airport upon checkout. The fare was only ₤50.00 for both my father and I to Heathrow Airport. (An exceptional bargain, the price previously set by the hotel and car service.) The express train would have been about the same amount; Über would have been about ₤70.00 (I know because that’s how I got to the hotel); a proper London Black Cab would have been well over ₤100.00. The car was clean, new, and luxury. We were picked up on time and transported to the airport in style, a new Mercedes S Class.
Mariann & the rest of the hotel staff provided perfect 5 Star service. As a result I am likely to again stay in this hotel.

This experience was terrible aside from the staff. The staff was nice and tried to help but the room was too dirty and by the time they tried to make it up to us, we were sleeping. When we arrived at 8:30 pm the room was not ready yet (which we did not learn until we went downstairs to our room to see a cleaning guy). We went back upstairs and they offered us drink tickets while our room was getting ready (they said 20 minutes). It was late and I just wanted to go to bed not have drinks. Instead, they offered us a room on the 5^th floor that had twin beds that they could push together to make a larger bed and I said I didn’t want the little divide between the beds. They said not to worry because you would not feel it and I said okay. They said our room was ready and that the beds were ready. I assumed they sent someone up while we finished changing rooms but they did not. So, when we arrived, we had to get up to our room and wait for them to come (meaning we could not get settled). Upon entry into our room, it felt like a low cost hotel – like about $ 60 worth. Their was a rust stain on the floor, the shower curtain was not fully attached to the rod and it was dingy and needed updating. We were tired so I thought, it’s fine, let’s just go to sleep. On my comforter and pillows were little drops of blood. Upon reporting this to a curt housekeeping number (after trying for two minutes to get connected), it was 15 minutes before I decided to speak to management. They were nice but offered us another night for free but we were only staying for one. What good is that? Then, after 10 minutes, they offered to upgrade us but we had already been in that room for about an hour, had showered and unpacked. The only reason by score is a poor rather than terrible is because the service was good. They tried to help but they just could not do anything right. If he has offered me a better room while I was talking to him instead of 10 minutes later, I might has taken it but in the end, it was too little, too late. I read the subpar reviews of this place before I came and said, «that won’t happen to me» and then it did. I would avoid this!!! My room was worth way less than what I paid and in the end, management did not meet my needs.

I was doing a short-​term international field study with my University and this was the second hotel we stayed in. Upon entering my first room it stunk as soon as we opened the fridge that did not work and the bathroom lights would not operate. So we got moved across the hall where the room did not have the same amenities and there were pubic hairs all over the shower. After complaining and requesting an upgrade for the third time, we were brought up to a bigger room that appeared to be better kept. I would say I was satisfied with my service, but here is where my one star review comes in, during our whole stay (4 nights) I only received new towels once. And the maid did no more then just make the beds, nothing was really cleaned. Then my whole travel bag of Jewlery was stolen out of my hotel room, Police were involved and I filed a report. I tore apart the whole rom 4 – 5 times, moved furniture, packed and repacked, management checked the room. Since then I have not heard a word out of hotel management, but according to my travel advisor my bag has been found. And no one reached out to me, and she told me they are trying to charge me 50 pounds to send it back!?! She also made it seem like there was nothing left in the bag or pieces were missing. This was the worst experience of my life and I would advice no one stay here ever they will take your things then charge you to send them to you. I also know others I were with on my trip were extremely dissatisfied with this hotel so there will be more bad reviews to come.

Service was atrocious. Do not expect your room to be ready or any of the staff to be friendly or even in a remotely good mood. Reception does not answer the phone and when they say happy hour is from 18:30 — 20:00 they mean it starts after 1830 and ends before 20:00.
If you need wifi, good luck. Mobile devices take about 8 tries before you have any chance of connection. Computers will time out after about 6 minutes in which case you have to turn your airport roaming off then reconnect and start all over.
The only pleasant people here are the door men and honestly they would probably be more helpful than the concierge or reception desk. If you have a room problem and ask for help, expect the staff to roll their eyes before acting like they care about you. We upgraded to a club member suite because our room wasn’t going to be ready for 5 hours upon arrival. But they only offered us a suite as an alternative. If this was their suite, I don’t even want to know what the standard room looked like.
Unless you want to pay a lot of money for less than mediocrity, do not stay here, go to an Ibis.

So I am not aware of what the standard is for an English hotel. Almost all of my travels have been within the United States. So, with that said, please read my comments with that in mind.
This hotel certainly has potential, but not much more.
On the exterior:
A lot of other Unilocalers have commented on the exterior being dated. I agree, it is, but I don’t think that should matter. As far as I can tell the building itself is functioning just fine.
On the general interior:
The lobby and common areas are dated but mostly well maintained. I personally think the lobby is quite attractive and elegant. The lifts are clean and attractive. Where this hotel falls short is in the hallways and in the rooms. The hallways are humid and the décor… Unpleasant. The carpet is likely in need of being replaced and the walls are covered in dated wallpaper. Remember the humidity I noted? Well that warm moisture is a horrid combination with… Well, really any building interior. But for wallpaper, it gets worse. Now there are spots where it is peeling and wrinkled. I am certain there is mold throughout. I’ll get to the mold in a second.
On the rooms:
The first room we were given was fairly bad overall. The room was their lower tier room, which they call a «superior» room. The room size was small — perhaps 200 sq feet. I was most okay with that as I’m here on holiday and I had no intention to spend more that sleeping and showering time in the room. However, the first thing I noticed was some dark hairs and debris oboist the white comforter. Also… remember the humidity? It was worse here. Warmer. So naturally, I turned on the air conditioner (which is a huge wall unit). It made some noise and blew some air. Not cold air though. More like room temperature (aka warm) air. I proceeded into the bathroom. I noted it was small (to be expected). Then I noticed the empty toilet paper cardboard just sitting above the toilet. On the holder — ½ a roll. In the toilet? Some toilet paper.
It gets worse.
My wife brings my attention to the wallpaper near the door. It’s peeling… Approximately a square foot of it is hanging off of the wall. Behind it? Black mold. As I pay closer attention to crevices around, I note there is evidence of mold.
Interestingly, as we are still processing the dismal condition of this room the phone rings. The front desk would like to know how we have settled in. My wife tells them the room, is dirty, the A/​C doesn’t work, and there is BLACK MOLD behind where the wallpaper dangles from the wall. Their response? «We will send up the engineer to inspect the air conditioner.»
Not one peep about the dirty room or… The mold. I don’t know if it’s an American thing, but in the States mold is a big no-​no. Like, quarantine and renovate no-​no.
So after we recover from the initial shock of it all, we grab our bags and go back to the lobby. My wife, flustered, spams the reception clerk with all the problems in the room. She finishes with the mold as the punchline. The clerk stares for a second… And then says «I’m sorry your room was dirty. Let me get another for you.» While typing, the clerk makes a comment about how sometimes the system shows a room as clean and ready for a guest, but it isn’t.“
I still can’t believe the whole mold thing didn’t make them blush.
They moved us to the 8^th floor — where their «superior plus» rooms are. The size is a little larger (250 sq ft?). It is still humid, but not as much. The air conditioner works. Generally, it appears clean. In this room, the bathroom light does not work. I am too tired from a 14 hour trip to change rooms again. I spent my four day stay showering with the iPhone flashlight illuminating the small bathroom. I kept the A/​C running non-​stop in a dehumidification effort. Oh, and the new room had a masking odor of some floral scent in it. It wasn’t unpleasant but I always have to wonder why they needed to scent the room so strongly. Perhaps it’s best if I don’t think about it.
On the sevice:
I found the service to be very middle of the road. Everyone I spoke to was pleasant, but not over caring. Just doing their job. Very «5 out of 10».
On the location:
This is a really great location. It is close to great food, shops, the rail, and the neighborhood could be described as upscale and safe. I honestly wish the rooms were cleaner and … Mold less… Because if they were this would be a great place to stay.
A note: when we booked this trip, we used a well known travel site. I am almost certain when we booked it said «free wi-​fi». The wifi is NOT FREE. It costs (at the time of this posting) £10 for 24 hours. You can get free wifi if your room «includes it.» When I asked for the password the clerk looked at my room and said my booking did not include it. Sadly, I left my booking paperwork at home. Once I figure out if it was included or not, per my booking, I will try to update this.

I will definitely not be returning to this hotel. The service here is appalling and the lack of knowledge by staff members is a MAJOR inconvenience.
Things that went wrong:
–From check in, there was a huge line waiting to get keys and check in, and of the 4 – 5 counters they had, the only had two people serve!!! Check in was shocking and almost lasted an hour!
–at many hotels I stay in, if I don’t authorise a credit card, I can still order room service, so long as at checkout, I pay it. This was not the case here, I thought I wasn’t going to use room service but then I ended up using it, they LOCKED ME OUT OF MY ROOM!!! Until I paid it! Even though I said ‘my card and ID you request is IN MY BLOODY ROOM!!!’
–Thirdly, you all know what a double bass is? It’s a HUGE instrument, with a massive case. You can fit children in the case, that’s how big it is. I left this case with them because we were playing a gig… lo and behold… They LOST THE CASE!!! I’M FURIOUS!!!
–complimentary breakfast anyone… yeah… Well.. You can only have eggs, baked beans and toast… any extras to make it a ‘proper’ breakfast like bacon, sausage and what not… well, that’s an extra cost. massive thumbs down for that.
–staff are unfriendly and unhelpful. It’s terrible!!!
–the hotel looks like something from the 1800s, and the rooms are wildly over priced for very very very bad quality!
–housekeeping? What a joke. They only made the bed! I deliberately place rubbish around the floor (obvious to the eye) and came back to find it untouched! Housekeeping also entered my room without even checking if I was there! Not to mention early hours of the morning too!!!
My review for this hotel is well in the negatives. I DO NOT suggest this shocking place to anyone and it deserves to be shut down. My life is basically built on travelling around so I am literally always in a hotel. This by far is the worst and will never be coming here ever again.

Free wi-​fi if you join their loyalty club. I do recommend this hotel. It is dated outside and in the rooms. You can get past that if you get a good rate. We hotwired a rate that was half the price of the competitors and I was a bit tentative but very pleased with the results. Close to tube, stores, and pubs. Just use Unilocal and you will find everything you need.

Friendly staff. Awesome location. High street/​kensington station right around the block. Good breakfast.
Overall good room but, what irked me was the tiny garbage in the bathroom. Tiny garbage (a gallon of milk size) & it was a step-​to-​open garbage, too!

I always aim to write honest reviews and I stayed at the Copthorne hoping to be proven wrong as I always try and see the positives in things but I doubt we will be staying here again, not because it’s awful but simply because for the price we have stayed in better.
I travel to London a few times and year as we always try to stay somewhere new, I knew before booking that the place had mixed reviews with regards to rooms and staff.
When we arrived at 11:30 (which we stated on our booking) the lady at reception was quite rude and said we should of read the details better as the check-​in was 3, which we knew but we simply wanted to leave our luggage at the hotel, very unwelcoming, no need for it. The man who took our luggage to the left luggage room was pleasant enough though.
I can confirm the rooms are very out-​dated and don’t look like they do on the website. We booked a Suite as we had our son with us and the website made the rooms look wonderful but they are very tired, with marks on most of the wooden furniture, door on the fridge was hanging off and paint flaking off the doors. The rooms reminded me of a Travel Lodge, with cheap furniture. The remote for the TV didn’t work and we had a cot provided for us but no bedding or duvet, when we called housekeeping we were told they didn’t do children’s duvets so we had to use a towel, which in the end didn’t really matter as the room was so stuffy and hot even with the air-​conditioning on.
We also pre-​booked the children’s concierge which meant a teddy and backpack should of been in the room on arrival, but it was not and took three calls to reception to have it delivered, we wouldn’t of care if we had not paid £12 for it.
Our toilet was also blocked during our stay — something which was never resolved. The checking out process took very long and for some reason we had to pay an extra pound when we left, apparently we had underpaid for our room by a pound the day before.
Positives — the room was clean, the reception hall is the nicest part of the hotel. As we had a suite we had a key to the club room which provided a free continental breakfast which was really lovely and no issues with that at all. There was free but very slow internet in the club room, but free none the less. The hotel location is great, near the underground, shops and bars and also near some family friendly sights.
Either way our stay was disappointing to say the least, there are far better hotels in London — in fact Citadines in Kensington is great, on this occasion is was full hence why we did’t stay there.

small and dirty room, renovation needed for lobby and restaurant

I’m trying to be objective — My initial inclination is to give it 2 stars.
Hotel is dated — outside and inside look old. Staff is pleasant, but not particularly helpful or nice. We didn’t have to request much from them, so our experience with them is minmal (except during initial check in). Rooms are acceptably clean. No room safe. No conditioner, which was a big negative from my wife — their shampoo is a mixed shampoo/​conditioner. Pillows were too thick for the both of us. Location is very close to the High Street Kensington stops on the Circle and District lines, as others have said, which is good. Our view was of the train tracks, which kinda sucked, but we weren’t there for the view, so this is very minor. Our room was suprisingly quiet, which was good, and we did not experience any bad smoke smells.
We got our room via priceline. What irks me, is that it was advertised as a 5 star hotel (no way). Checking again now, it’s down to 4. Wut? Based on what my wife and I have previously experienced in terms of hotel quality, this seems to be a more average 3 star tier. No free internet either in the rooms or lobby, which was a total pain. I do think in this day and age (mid 2013) that at least throttled internet, or free lobby wifi would be provided. The fact that our check in lady tried to upsell us on their «club» option left a bad taste — seemed totally shady, especially since she dropped the price a couple times at our balking (this would give us free internet and breakfast or something at what we felt was a ridiculous price/​day — can’t remember the number).
Last time we were in London, we stayed at I think a NH or Novotel right near St. Pancras, which was very pleasant — newer with free wifi/​internet. That was definitely deserving of 4 stars.

I found this hotel on a travel website and it had the best price-​location, so we decided to give it a go during our recent vacation to London. Hotel was ok, rooms were nothing special and served it‘s purpose. Rooms desperately needs updating. We booked hotel on a travel website so we couldn’t‘t pick our room and got left with double beds. We asked to change rooms but only option was to upgraded and pay more. They finally offered us a disability room that had a twin bed but wasn‘t booked during our stay.
Hotel is in a great location, very close to highstreet underground station (easy walking distance with suitcase) There are many shops, restaurants in the area and on high street. We didn‘t eat at any of the restaurants so we can‘t comment.

I must say, wish I read the reviews about the air conditioning. Although I didn’t go in the summer, it was still unreasonably warm in my hotel even with he AC on full blast. It seemed to be «full blasting» warm air for some reason so it was uncomfortably stuffy in my room the whole time.
The beds were okay, the sheets and linens felt reasonably clean and the bathrooms were great. I honestly loved the shower because the pressure was fantastic and it did not take years to wash out my hair. However, I did expect them to have conditioner and they did not.
They also had a hair dryer, which is good in itself I suppose, but it was attached to the side of the wall next to a mirror and the cord basically went as far as the top of the table, so to blow dry you hair was very awkward business in the room.
The TV was nice, it worked great and was a nice flat screen … but the rest of the room etc. definitely could use some updating. I also didn’t find a safe in my room but maybe I didn’t look hard enough /​it was hidden in some corner of the closet?
The towels were alright, everything else was just OK … not sure if it was worth the $$$ I paid. The location would have been great if High Street Kensington Station was actually open, but it wasn’t … so the location was meh. I don’t think I’d stay here again unless I had some severe discounts!

Excellent hotel londonien très bien placé dans une petite rue calme à coté de la station de métro High Street Kensington.
Belle chambre dans le style anglais classique avec des grands lits et belle salle de bain avec baignoire.
Très bon petit déjeuner anglais avec un service irréprochable.
Prix évidemment élevé cependant…