Deliverance

The assumption here is that only people that have access to utensils will be ordering. Club Quarters advertises Deliverance, and I went for it. I received a salad without a fork, and a cider bottle without an opener. I have spent some time in India and love the culture, but the one thing I dislike is eating with my hands in place of utensils. I decided to give it a try: ate with my hands and opened the bottle of cider on the expensive granite bathroom counter top. I did not like either. Toilet paper was an OK napkin. The food arrived almost one hour after I placed the order, cold, as you can imagine. Solution, Deliverance: Ask your customers if they require utensils (I also hate waste) and place the order when you know you will have delivery means…

Previously, I said I thought the blocking of orders when Deliverance is too busy was a good thing but I was surprised to find this was the case on a Monday evening. Thankfully, after almost an hour of patiently refreshing the page (by patiently, I mean grunting and swearing under my breath): SUCCESS. I could now place an order.
Fancying a burger, I opted for the American grill meal for one which comprises of wings, a cheese and bacon burger, chips and ketchup. Delivery time was reasonable and as usual, food was well packed up and my order was correct.
The burger was delicious — super cheesy with a light brioche bun. The burger was cooked to perfection — still pink. It also had loads of slice gherkin — definitely a plus for me, although I know they are a controversial issue in the burger world. The wings were lovely too — the spicy sauce they were in had a kick but wasn’t too strong. I love spicy wings but on a hangover and feeling fragile, I really appreciated a more subtle sauce.
Now for the negative — the chips! I’m a firm believer that chips are something you can and should never get wrong. They tasted like oven chips. Bleurgh! I don’t know if they are just straight out of he freezer but that’s the general taste level. Admittedly, I would gone for the spicy chips or wedges but the set menu can’t be customised and I did expect something tastier than these bland, flavourless chips. The accompanying ketchup was just a squeeze packet of Heinz. It made me wish I had been able to order Bukowski from Deliveroo with their special ketchup, special chips, special everything.
The meal was saved by something Deliveroo couldn’t have offered me — chocolate brownie! The brownie was hot, chocolatey, fudgey deliciousness and I love how they crush hazelnuts across the top to mix up the texture. It also came with a generous portion of cream. Heaven.
I certainly haven’t been put off ordering from Deliverance but next time it’s too busy, I certainly won’t be holding my breath for it to open over other options. And chips will be off the menu!

The second I was introduced to Deliverance, I knew I was in trouble. The food is so good and it’s always tempting to just order take away. I particularly enjoy the Thai spring rolls and pad Thai. However, their Italian is quite good. The Deliverance pizza is so good but big enough for two people (or excellent leftovers for one). I’m a sucker for their arrancini (risotto balls) — AMAZING! The only problem is, like most take away services, their is a £15 minimum and when you’re ordering for one, that can get pricey, and it leaves you with a lot of food! But don’t fear — their chocolate candy is so good, and that normally helps me hit the limit price with a starter and a main. The service is very speedy, so no issues there. All in all, a great take away service!

I really like the concept of Deliverance, which offers multiple cuisines that you can mix and match to your preferences. Some of the food is very flavoursome (e.g. the Nasi Goreng), while others I’ve found to be a bit bland (e.g. the butternut squash and sweetcorn fritters and all of the desserts, which I have never found particularly tasty and which are quite unappetising in their plastic tubs). Another disadvantage is that, ordering from several cuisines, one might order a bit too much, but the food does not keep particularly well as left-​overs.
The prices can be a little steep, and the menus can change without any apparent reason, dropping very tasty items (e.g. the chips with a small side of pulled pork or three-​bean chilli). We have been ordering from them for a few years, and have noticed that they have recently been far better about producing and promoting healthful choices, with mains under 500 calories, etc. It would be nice to have even fuller ingredients lists and nutritional information, though.

Deliverance is a food delivery service in London that has multiple kitchens and that makes many varieties of ethnic food. It’s also a novel by James Dickey (and a movie starring Burt Reynolds and Ned Beatty among others) about a US Appalachian canoe trip gone horribly, horribly wrong.
You’re probably asking yourself what these two things have in common. Well let’s just say the experience of eating the food I ordered from one brought the ordeal of the other to mind. Perhaps it’s an association that only a Yank would make. Otherwise, I know some restaurant entrepreneurs who paid too much (regardless of how much they paid) for whatever marketing services they engaged.
The hotel where I’m staying features the Deliverance service. I ordered the vegetarian rice pilau and vegetarian Pat’s Keralan Curry (described as «very hot»). Ordering and paying was easy. The food showed up, warm, in 20 minutes or so.
The rice was colorful, if completely dried out. The curry had an acceptable veggie to gravy ratio and a pleasant heat. Describing it as «very hot» seems a stretch but obviously such assessments are subjective.
Less subjectively, there is a seasoning that is universally regarded as critically important to the flavor and enjoyment of food. You may have heard of it: It’s called salt. Neither of my dishes had any at all. None. Nada. Zilch. Nor was any included in the bag my food came in.
Now these dishes weren’t advertised on the Deliverance website as «sodium free» or «unsalted» or «flavorless» so I can only conclude that this is the best Deliverance can do, which is rather strange given what must be the ambition of their business model: to deliver pleasing food and make money.
Ah well, perhaps Deliverance is actually just elaborate performance art and I’m just a hapless stooge from another continent (not mutually exclusive conditions I realize). In any case, like some schlub from the Middle Ages, I’m definitely bringing a supply of my own table salt on the next trip I take.
And the next time I have to endure Deliverance the movie, I’m quite certain that Deliverance the food delivery service will come to mind.

I just received my food and the driver handed it to me with food dripping out of the bag all over the floor!!! He said there’s nothing he can do about it and it’s not his fault, it’s the kitchen’s fault. As if that’s meant to make it all right! I told him to send it back and bring a replacement. He said I should take it anyway as it’s not all fallen out. I walked away disgusted and called customer services.
Customer services said there’s nothing they can do because the kitchen is closed. I explained that the food was for me and my girlfriend as we settled in to watch a film with takeaway on Friday evening. Now, we’re both hungry, left without anything to eat on a Friday night. Our evening is completely ruined. The person on the phone offered a refund plus £15 credit. This doesn’t even come close to compensating for a ruined Friday night and I rejected it as I felt insulted.
I’ve spent nearly £700 with Deliverance over the past year. I will not be spending another penny after this dreadful experience. Customers simply should not have to suffer this level of service. If a pizza shop had messed an order up like this, they’d fire up the ovens to make sure the customer is happy. Deliverance have a closing time and that’s it. Leaves no room for error on the last orders. This is not an acceptable service when we pay premium prices!
Disgusting service tonight and a completely ruined evening for me and my girlfriend.

So we just ordered Deliverance this evening as we arrived on a red eye from NYC this morning and I’m fcked if I’m about to cook!
This is the third or fourth time we’ve ordered and tbh, I’ve never been that impressed. I just wanted a no brainer this evening so I thought we’d try again; we ordered the Thai meal for two.
This time it’s all delicious! The red prawn curry could do with more prawns though — but I’ve got a un-​quenchable thirst (?) for them at the moment, so I always want more!
There were loads of crackers, and a delicious broccoli stir fry. There were only three spring rolls though, which is a bit odd in a dinner for two people.
The Kad pao chicken was too much and we’ll save that tomorrow for lunch, so all in all I’d say a good deal for the money!
But yes — the food was warm, delicious and quick to arrive (helps that we only live down the road!)

I ordered a chicken curry and got a tiny dish of curry with a few pieces of chicken and a very small amount of veggies. I thought it was a meal-​sized dish since it was priced like the rest of the entrees but it was definitely not enough for a meal. I had to go out and buy something else to eat which kind of defeats the purpose of delivery… I am not sure if something went wrong with the order or if this is their normal portion size — seems like that is not possible?

I always get the Cobb salad, the healthiest-​seeming unhealthy salad out there! Love that they grill the chicken. The only minor criticism is around the avocado. I know they need to douse it in lemon to keep from browning but it makes the avocado way too tart. All you taste is lemon! Also the avocados aren’t always ripe. They aren’t fab hard.
Other than that, it’s a good delivery salad!

I guess I should throw some stars at Deliverance… after all, they cook my meals several times a week. It’s true! Don’t judge me! It’s so fast, and the food is good, and. and…and. It goes on.
Perks:
*easy online ordering including «saved credit card» function, which I like.
*very fast delivery (if they deliver to you)
*friendly delivery staff. No weirdos, always polite.
*Varied cuisines. If I feel like Thai and my husband wants a burger, no problem.
*The only business in the UK that can successfully deliver soup. (seriously).
*Speaking of this, the Tom Kha soup is pretty wonderful.
*My personal favorite is the Kao Pad Thai (so good).
*They have beer and wine! They’ll bring it to you.
*Get the brownies.
At first the portions *might* seem a bit small for some dishes, but in reality its really filling, the ingredients are fresh and I am always quite full. They are so speedy, that I barely have to think it through and the food is here.
The food is generally pretty spot on. It’s nothing fancy, but it works. And its better than I can make. And its packaged well. So, 4 very solid stars.
Far exceeds all other delivery places, it is our go-​to! Worth a try, would also be nice for a party or dinner as they do certain cuisines for 4, 2, etc.

Overall, the food isn’t too bad, but nothing spectacular. It’s great for when you want something a little fancier than pizza but can’t be bothered to leave the house. mind you, you are paying sort of restaurant prices too.
Arancini di riso (risotto balls) — Slightly on the bland side but most importantly, it’s still very crispy when it arrives, nicely chewy ricey goodness on the inside.
BBQ ribs — Also very good! The meat falls off the bone and has a tasty sauce.
Chicken Pakora — Not impressed. At all. The chicken was hard and dry to the point of being difficult to eat. After being left out while I typed this review, it now has the texture of over-​microwaved chicken. NO BUENO.
I feel like it’s a real hit and miss with Deliverance. But on the upside, this is my second time ordering from deliverance and both times the food arrived exactly at the estimated time. I kept getting the error page when ordering online but downloaded their iPhone app and it worked seamlessly.
Will probably be sticking to the risotto balls and ribs from now on.

Deliverance is generally a reliable source to ‘out-​source’ supper. I find the vast menu accommodating and have like almost everything I’ve tried. Their mobile app for iPhone is very easy to use and delivery time isn’t bad either. I’ve had only a few little technical difficulties using their online ordering services. I believe their servers crashed once, hopefully it’s a one off thing.
Thai Basil Beef or Chicken is nice, sometimes on the salty side but still nice. Tiki Marsala with Chicken is good and has some spice to it. Their wines aren’t too shabby either. I was fearful of ordering chips (fries) as I thought they might be mushy and cold upon arrival but to my surprise they were really good. They’re quite generous with discount code promotions and the occasional free bottle of wine. If you like them on Facebook you’ll also see when they have other promotions/​contests.
When it’s been a long day and I’m not in the mood to cook but want a decent meal Deliverance rescues me, y’all so order up and enjoy on your sofa.

Holy goodness, this delivery place makes some amazing stuff. Glancing at the other reviews, I dunno if they’ve improved over the years or I just lucked out and ordered only good items. But lemme break it down for you.
— VEGETABLE SPRING ROLLS not too greasy, yummy spicy dipping sauce, also larger than the ones I’ve had from other takeaway /​delivery places
— STIR FRIED GREEN BEANS in some kind of teriyaki-​esque sauce, do like.
— CHUNKY CHIPS WITH CHIPOTLE MAYO best takeaway chips I’ve had – thick and fluffy, zingy mayo but they have other sauce choices too!
— CHICKEN PAD THAI sister had this but she said she liked it and finished the entire container so that seems promising
— CLASSIC FALAFEL BURGER massive whole wheat roll, great falafel, fresh lettuce, some spicy mayo – devoured this in minutes
— CHICKPEA MOUSSAKA the star of the meal, hints of cinnamon or something similar, I dunno man just accept that this was the stuff of gods
As a vegetarian, there are a reasonable amount of great choices. Making an account online is easy and you can pre-​pay with card or give cash at your door. Their website also has a status tracker so you can see what stage your order is in. It arrived about 10 minutes after our scheduled time, but our delivery guy was really polite.
All-​in-​all, five star place, best delivery I’ve had (in the Hackney area choices are a little sparse). Will certainly be hitting Deliverance up again.

The food itself is OK high quality ingredients, and tasty. Good menu selection as well, probably the only takeaway delivery that can do Chinese, Japanese, Italian, and American all in one box. However, Deliverance is expensive and unless you really want to have a selection of cuisines, then you’re probably better off getting takeaway from single-​cuisine places where its more authentic. The food itself gets 4 out of 5 stars from me, but combined with the pricing, I give it an overall 3 out of 5 stars. Reviewed by The London Insider

Convenient, but less than delicious. The food is kind of bland. I can see how that would be an easy trap to fall in to; when you’re trying to cover many styles in one kitchen, the food often suffers for it in the end.

The b-​friend likes this place and I have to say I thought the chicken masala was quite tasty… for English-​style Indian food. And although always takes a while, no service disasters.

By far the worst take out food I had in many, many years. I ordered Thai food and it was terrible. The green curry (chicken) is so sweet and not spicy that I wonder if they add sugar in their recipe. The Tom Kha soup came with almost an entire barely cooked onion inside (onion must be a cheap filler), no lemongrass, no mushrooms… Even the steamed rice was terrible as it was dry and seemed to be a week old.
Never again and I would not recommend this company. Nice menu, nice concept, lousy execution. Stay away!

Looked like airline food!
Tasted like airline food!
Apparently this was Chinese?
It really looked like a high school student’s effort, trying to help Mum on her night off. Overcooked vegetables, overcooked meat. Our spicy beef dish had no spice — hot or otherwise, there was no flavour.
Just utterly terrible.
I was so disappointed that I didn’t cook what I had planned. Bitterly disappointed.

Oh dear… I just read the other reviews for Deliverance and felt compelled to put in my experience of Deliverance which has always been really good!
To be honest I’ve never experienced them being late in delivering my food, they have this really great ‘tracking’ feature where you can literally see the progress they’re making on your order from it being put into the order queue, to it being in the kitchen, packaged and finally sent out on its way to you. They also have a very helpful and super responsive customer service team which you can reach via phone. One time I actually called them up to complain about 1 particular dish that I didn’t end up enjoying when I got it and within the next hour they had emailed me a full refund AND a discount for my next order. Needless to say, I went back for more without hesitation!
I do have to say that a very select few of the dishes look a bit overpriced for what they are… but because they have such a big selection of stuff, I just avoid ordering the ones I find to be overpriced haha.
My personal favourites are the Nasi Goreng (indonesian fried rice dish) which is around £8 but don’t let this price fool you as this portion is absolutely MAMMOTH and unless you are used to eating 2 — 3 people’s portions in one go, this is definitely saver meal you could share with a friend. Their falafel burger is also amazing, for all you vegetarians out there, it doesn’t get any better. Their set meals are also really good. There’s 1 peri-​peri chicken set meal for 4 that works out as £9−10 per person and you get starters, 3 portions of chunky chips, a whole peri-​peri chicken, and a serving each of chocolate brownies for dessert.
I say, try it out, and make your own mind up of the place! Here’s the link

I used to really enjoy ordering from Deliverance but since moving to N16, I’ve been unable to.
I wouldn’t normally moan about a takeaway’s delivery areas but in this case it’s particularly ridiculous as their website states «We don’t have amateur delivery drivers who think that Stoke Newington is somewhere near Crewe.»
If I could order it, it would probably be one of my first takeaway options as I like the fact that you can order a different cuisine to the other people ordering.