Foot Locker

The only place in London to get the latest kicks, even if you have larger than average feet!
I popped into my favourite Footlocker yesterday as I needed some new basketball trainers, so I had to visit House of Hoops. There’s a great selection of sneakers upstairs, sure, but for me if had to be the Jordan selection.
I shopped how I normally do for new shoes, «what have you got in a UK13?»
Sure they didn’t have very much, but they did have a larger selection than a lot of places. Large enough even for me to walk out with 2 pairs… Oops.
The prices are what you’d expect for high street, and I’m sure you can get some kicks cheaper online, but there is no substitute for trying them on in the shop.
Thank you for making me poor Footlocker!

Believe me I don’t hand out one stars lightly and if I could’ve awarded nil points I quite possibly would’ve done for this shoddy example of customer service. All I can say is that from my experience of Footlocker in its homeland, the American Footlockers would be horrified that their British (or maybe it’s just their London) cousins are bringing down the name in such a manner.
After always keeping clear of Footlocker on previous occasions, I decided to brave it thinking what’s the big deal especially early on a Sunday… little did I know. I went upstairs and after pretty much finding what I was after straightaway, I waited and waited and waited to be served. Bear in mind, there were sales assistants to hand and only a few customers so this should not have been an issue. Finally an assistant asked if I was okay, so I handed him my two pairs of trainers — one Converse, one Adidas — and asked if I could try them in a 7 or an 8 (I know, I know I have clown feet, canoes, etc, bring it on!) His response was «well how about we measure your feet» (this both impressed and excited me — remember when you were little and got your feet measued, it was so cool!) UNTIL he finished the sentence with «to make it easier for me!» Erm, forgive me Footlocker but shouldn’t it be about what’s easier for me or what I want?
Anyway, after a good 5 mins, where I began to wonder if he’d gone to make the shoe, he returns with a size 6 ½ — what the heck?! I questioned this and he said as the shoe was a softer one, it allows for more room, etc, I said but it’s not going to make my foot shrink to that size is it! After having to prove that my foot would not indeed shrink, he then told me the other shoe was out of stock and went onto recommend others, so I stupidly agreed to two others — only one of those was in stock so I tried it on, good news, it fitted well and looked good.
Happy days! Until I got home that was…
When I got home and realised that I’d been charged £2 dearer — the price on the receipt was £2 more than that on the shoe! — I was so annoyed so promptly decided on principle I was going to return them.
I went in on my lunchbreak today and queued again for about 10 mins — first at one till to be told to go downstairs, after the assistant asked me what the refund was for, when I explained she said «Oh yeah, that’s because our prices have gone!» Err and you just thought you’d not tell anyone and have a misrepresented price advertised until people realised, if at all? I replied «I’m not being funny, I know this isn’t your fault and you’re just saying what you’ve been told to say but this is completely unacceptable and you can’t have two different prices!» She said «If you want, go downstairs and speak to a manager»…DEAR OH DEAR! I went downstairs, queued for another 10 minutes *goodbye lunchbreak!* and the poor girl serving there was doing a grand job, which I told her, serving alone and with the queue just increasing by the minute. Ah well, at least I got my refund.
Clearly as long as they are making money, Footlocker won’t care — they have plenty of staff to serve on the floor but barely any ever on the tills and don’t care about their customers.
Completely unacceptable and disgusting customer service — will not be returning.

This place is off the chain!!! It has ‘House Of Hoops’ so if your a basketball fanatic like me, you will be in heaven. My wife had to physically drag me out of the house of hoops! This place has it all!!! Investigate, you won’t be disapointed!!!

Direkt neben der Bond Street Station liegt dieser Foot locker und Busse fahren auch die Preise sind finde ich meistens um einiges billiger als bei den deutschen Foot locker Filialen auch so kann man die Oxford Street mit einer Shopping Straße vergleichen ideal für Frauen auch ein paar Geschäfte weiter ein Riesen großer Zara: D

Schuheeeeeeee!!!
Während Foot Locker in den USA auch mehr «richtige» Sportschuhe verkauft, wird in Europa hauptsächlich mit Fashion-​Schuhen gehandelt. Bestimmte Schuhmodelle, vor allem von Nike, gibt es (fast*) nur exklusiv hier, man denke an Nike Air Max Plus (TN) oder Nike Shox Monster.
Die Filiale an der Oxford Street ist gut besucht, die Verkäufer sind freundlich. Süß ist es, dass man sogar die Füße vermessen lassen kann, das letzte Mal, dass ich so was gemacht habe, muss wohl mit 9 Jahren gewesen sein. Nur die Gel-​Innensohle will ich trotz der Vorführung nicht haben, wenn sie so angepriesen werden, müssen sie ja nix taugen…
Gelegentlich gibt es Rabattaktionen auf Facebook/​der Website, mit dem man bis zu 30% sparen kann.
= Auch in Outlet-​Geschäften (online wie auch in der «echten» Welt) trifft man sie an.

The Oxford Circus Foot Locker store is like the best one in the world, everyone goes there to buy the latest ‘creps’ (trainers). It usually gets rammed out on a Saturday or even a late Friday night. The store is welcoming with friendly staff ushering you in, whilst the background music consists of everything from Grime and Hip Hop to R&B and a bit of Pop. So if your a sneaker freak I would highly recommend you visit this massive two story store, you will love it!