Itsu

Great sushi in the middle of Heatrow airport at affordable price

I grabbed a bite to eat at Itsu in Terminal Five and was happily surprised. I got the chicken and rice which was a hearty and flavorful portion that was ready in about three minutes. I had a bite of my friend’s sushi, which was also good and quite fresh despite sitting in a fridge.
I thought Itsu was perfect for a quick bite but also wasn’t comparing it against the entire Asian food genre for accuracy. My portion was a good size for the money and my food was a large step above plane food!

Got the chicken&rice bowl and it was definitely the worst «Asian» food I’ve ever had in my whole life…

i don’t buy packaged sushi unless it’s a japanese supermarket, and even then i’m wary as refrigerated rice gets hard. but i did try the frozen yogurt and it settled my stomach after being bloated and irritated from flying 10 hours. plain, it tastes just like actual yogurt you eat in the morning with granola, only frozen. normally i like it a bit more tart but it’s got a nice healthy flavour.

Blessed bento boxes! A Japanese restaurant at an airport is a godsend, especially after fed heavily carb-​loaded snacks on a two-​hour flight.
Located in Terminal 5, Itsu is a small «open-​air» restaurant of some sorts. Grab a box of sushi and other sides to-​go or for dining-​in, and pay at the counter. There’s a variety of boxes to choose from, and you can even buy hot soups. The food is made and packaged right across from the restaurant, if memory serves me right.
Taking into consideration that Itsu is a Japanese restaurant located in an airport, I had to question the freshness, quality, and taste of their sushi. For being airport food, the sushi was quite good. The box I chose — I believe it was called Health and Happiness — came with a roll and several pieces of nigiri; it was a lot of food, and I believe that particular box cost me under £10. Flavored teas cost around £2, but they’re worth a try and are refreshing and thirst quenching.
Itsu is a healthier and tastier alternative to some of the other restaurants I’ve eaten at in Terminal 5. It’s a decent spot to grab a bite to eat before taking the next flight out.

Nice to see an Itsu appear at an airport terminal as a healthy option. not sure about my coffee though (scalding hot) and lack of breakfast options (only yoghurt or fruit) but the lunches look great and even better is the cosy booths and cushions.

This place is legitimate for sushi, and at a really reasonable price. Every time I fly through Heathrow I pray that I will end up in Terminal 5. The fish is always really fresh and the perfect portions. Seating is open and casual, pick up your sushi from the refrigerated section, pay at the counter and sit as you like. Recommend!

Great food I use it all the time. Always fresh and wholesome.

I love frozen yogurt and all throughout my London trip felt intrigued by the Itsu branches I saw all about town. I had given up edging in a visit when I saw an Itsu right in the middle of Terminal 5. I now feel sorry for Brits. Get yourselves to N.Y. or L.A. and try Pinkberry sometime — see if you can stomach Itsu afterwards. I tried the Strawberry Sun which came with yogurt and strawberries. The yogurt had a strange consistency and left an unpleasant aftertaste. I threw most of it away in disappointment. I don’t think I’d even resort to Itsu to kill a craving.

I’ve never eaten in itsu outside of Terminal 5 but I have a sneaking suspicion their prices might be better value for money out in the real world. Their clever location next to a super swanky smoked salmon and caviar concession makes them seem like pretty good value in airport terms anyway, and with vegetarian and vegan options on the flights departing nearby poor to non-​existent, it’s great to have an alternative at hand.
The Forever Young Miso soup is really tasty as is the avocado and noodle salad I had on my last visit, though that isn’t featured on their online menu, but it’s disappointing there are no vegetarian sushi options. Come on guys — tofu and avocado? Cucumber?
I felt quite smug boarding the plane with my soup in one hand and salad in the other though, and didn’t mind declining the offer of a cheese sandwich later on in the flight one bit.

When I finally got into the departures lounge at Terminal 5, I found that I was starving and didn’t have enough time to sit down and enjoy a leisurely bite to eat. When I got to the gate level I saw Itsu and went straight to it. Itsu in Terminal 5 is the brands’ first airport outlet.
I have never eaten Itsu food before, and was pleasantly surprised by how good the quality of the products were. I bought a box of salmon sashimi sushi and salmon and avacado sushi. It came with a large portion of vermicelli salad moistened with sweet chilli sauce. The sushi was good, except it did have too much wasabi in the salmon sushi, which would have tasted better with less of it.
Overall, what I got was just right to fill me up and was easy to eat with some haste before I boarded my plane.