John Lewis

You can find anything in this department store, with it’s motto, that it is not knowingly undersold, from beauty, fashion to toys, TVs, computers, sport and leisure, home and garden, gifts and the list goes on.
They do not have sales but instead have Clearance with special buys which are exclusive discounts on limited products or for a limited time, and reduced to clear on items that are being discontinued.
They recently had a total revamp of their home department. Now containing the largest range of home products of any store in the UK, and today is where I was visiting, looking to revamp my home with new blinds and tableware etc in their clearance sales. There is so much to look at and browse, you could spend all day here.
If you want to avoid the queues in any of the ladies head to the two ladies located on the 2^nd floor, one in furnishing and one in flooring. For some reason, they never seem to have any queues, and are much nicer.

Related to online and phone orders international order to UK address
1. Verified by Visa — locks your order up, you cannot get beyond the VbV page and the security question never appears. We tried multiple time on multiple PCs.
2. 6 international calls to order a Vase, their phone bank is beyond ghastly. Their online «live chat» stops at 5PM. Eventually got the order but on checking online see no trace of my order, and have yet to get an email confirmation. How they stay in business defies belief.

Attentive staff, lovely products, central London location. What more could you possibly want? Ahh yes, good prices. You’re unlikely to get fantastic bargain here. They do price match, but only within certain constraints. Many items come with a decent guarantee however (5 years for electrical items) and it’s not bad value for money — the products are really good quality.

Dreadful, rude, unknowledgeable staff in ladies fashion and lingerie. Such a shame as the variety on offer is good but the staff really ruin the experience.

Oops, we ate the great cakes before a photo but that’s a good sign! A nice relaxed café restaurant on the top floor with roof top views of Oxford Street and beyond. A bit old fashioned in a non stylish or retro sort of way but a nice break from the huddle and bustle. OK coffee but passable. Did I mention the cakes? An affordable respite.

John Lewis is an institution (as is its brother Peter Jones) and famous for its «never knowingly undersold» claim. It is also the only department store I actually enjoy visiting. When I worked in central London I would pop in during my lunch break and pick up everything from wedding gifts, greeting cards or knitting needles, to Hoover bag replacements.
They have extended warranties as standard for appliances and excellent deals on PCs.
Unfortunately, they seem to increasingly outsource some of their services to stay competitive. This results in situations of the left hand not knowing what the right hand does. As I now have to make a special trip into town, it is annoying to be told one thing by the staff in the flooring department which is then contradicted by the finance department. All sorted in the end, but I could have saved that trip …
I generally try and avoid buying things online and prefer giving my money to real shops. I felt it was safe to make an exception for John Lewis. I needed some items that are too big to carry on public transport and didn’t mind the extra charge for delivery. I did mind the courier damaging the goods on the way, though … all sorted again, but not quite as hassle free as in the good old days.
Personal service is still the best, and you can tell that John Lewis is a partnership with all staff holding shares in the company. Long may it continue!

The rooftop garden is possibly the best place in London on a sunny day. Rosso pomp door doing lovely street food, reasonably priced drinks for the area and a great view, loved it all round.

John Lewis is a chain of upmarket department stores operating throughout Great Britain. The chain is owned by the John Lewis Partnership. The first John Lewis store was opened in 1864 in Oxford Street, London.
The chain is known for its policy of «Never Knowingly Undersold» which has been in use since 1925.
There are 43 stores throughout England, Scotland and Wales, including ten new «At Home» stores, and a new «flexible format» store in Exeter. The store in Cardiff is the largest operated by the Partnership outside London.
On 1 January 2008, the Oxford Street store was awarded a Royal Warrant from Her Majesty the Queen as: «suppliers of haberdashery and household goods». John Lewis Reading is also the holder of a Royal Warrant from the Queen in 2007 as suppliers of household and fancy goods.

So, It’s basically a department store and has anything you may need.
From house furnishing and accessories, any type of elecricals, clothing, cosmetics, sports equipment and of course, a place to eat.
It’s very useful to have so many shopping choices at one building.
I recommend checking their website, which is well organized and you can see all the items that are selling. including the department guide.
There is a coffee shop on the fourth floor and a restaurant on the top floor, which I personally adore.
The main reason I come here, besides some good clothing brands, is the electricals section — more concretly, the cameras and lenses.
Being a professional photographer, buying new equipment can be so stressful and hard.
The amount and quality of photography equipment is impressing. I’ve known the staff for a long time now and I ensure you, you can ask them any type of questions. They are very experienced and it’s always a joy to talk about cameras and inventory with them. Specially, my bud Andy (I’ll make you famous on here, mate).

I’ve been coming to John Lewis for years but this review relates to my recent experience entering the initially daunting world of DSLR photography.
The photography concession staff were incredible. You could tell that they were all hugely passionate photographers, many with experience at running photography-​based businesses.
The advice they dispensed really helped me find the right kit for my budget. I have to rate their honesty highly where they a couple of times advised me away from spending more than a beginner frankly should. It will make me come back when I want to buy more in the future. A special commendation to Andy in this regard — a top chap.

As a man who dislikes shopping, John Lewis offers me the sheltered retail experience I require.
It greatly minimises my exposure to the awfully crowded pavements of Oxford Street.
JL has everything I could ever want from all of my favourite brands, across all areas including clothing, electricals, gifts and food — IN ONE PLACE!
To top it all off they now have a food court in there with a Rosspomodoro.
Their execution is timeless and classy, and makes House of Fraser and Debenhams look like Aldi and Lidl.
***** TOP TIP *****
Gents should enter the store from the secluded and quiet entrance on Cavendish Square. This means you avoid the masses but also go straight into the menswear section, just by socks and boxers.

The staff are always happy to help you if you have any questions or need a refund. Even if you have opened the packaging (like I did with a lightbulb that was too big) they do not make you jump through hoops and hurdles to get your money back. They are happy to help whatever your problem.
I’ve had a few issues with the lack of staff in some parts of the store, which makes the experience fall below that which you expect from John Lewis, but overall, I wouldn’t go anywhere for the breath of choice and the quality of service John Lewis has to offer.
Enjoy

John Lewis… Bistro and brasserie replaced with pizza and burgers — what have you done? I’ve had an ‘ideal Saturday’ for a few years now and a key part of it has been browsing the store with lunch on the third floor in a quiet and peaceful place, served by friendly and helpful partners, selecting from a varied and reasonably priced menu. Today I decided to test out the new Italian Rossopomodoro. The food was average, a bit pricey, the music was really loud and the service was mediocre. I’m not impressed. Plus the wooden chairs are uncomfortable too! I won’t be coming back!

A super huge department store on Oxford Street in London what’s celebrating it’s 150^th year with a museum which is pretty cool to see how it all began and up to the present day, a lovely café on the 5^th floor and they have now opened the roof terrace with great views of Oxford Street, i do feel that the department store is looking tired inside and out though compared to Selfridges etc. They do have some amazing things though for youre home and quite a good menswear and luggage department though!

Shocking service at every stage. Ordered a fridge and oven, and have had no end or problems since. Its been nearly a month, and I still have not received my oven. Customer care have never rung back when they said they would.
I had a 2pm to 9pm delivery slot, they arrived at 8:30pm, with only two men, when they should have a team, as I am 4^th floor no lift. Was not great to hear my brand new fridge come banging up stairs.
I ordered my hob separately from Boots online, few £ difference, as John Lewis needed 3 weeks to order theirs. Hob came when they said, two days after placing the order. Wish I had done my whole order through them.

Five floored department store on Oxford St, this store sells almost everything including clothing, homeware, electricals, groceries and beauty products.
The prices are always the cheapest, however the quality is great an they offer really good warranties on their electrical goods and customer service here is fantastic. They also do have a price matching service so if you do find the same product cheaper elsewhere they will match it.
In the basement you will find waitrose where you can find all the groceries. As well as an in store supermarket they have a restaurant, brasserie and on the top floor a café.

Is it a sign of my age now that I love love John Lewis? Even their TV advert is a highly anticipated affair (what will it be this year?).
It’s a department store so it has everything. I recently went to get some wool at a friend’s advice. Totally did not know they have an arts and craft section and we’re not talking kiddies stuff. Wool, buttons, material, all the tools you need to knit, sew or crochet. AMAZING!
What else do I love, you ask? For starters even though living in London for almost 5 years now I did not know till recently they had a food section downstairs (yes, I didn’t venture here a lot) but not only that they had a CHEESE ROOM and an amazing wine section as well. They have really great staff who are always helpful, I don’t even feel all that crowded in here even if it is Oxford Street. Could do with higher air-​co in the summer (but come on, how many ‘hot’ days do we really have? so It’s not a legit complain).
Well that was that, I was sold and will now gladly admit my age and bow down to the amazingness that is JL!

I’m a true fan of John Lewis. Mostly, because of the fact that they operate along the cooperative model: every «employee» is an owner. This, I find, is truly reflected in the way the you get treated here… everyone is super friendly, which I attribute to the fact that they’re much more invested in their work than any regular employee… after all, they have a stake in this business.
Aside from this, John Lewis is a huge department store (think Macy’s for the US folks) where you can find simply everything: from bedding, lighting, kitchen gadgets, perfumes, food… really everything.
I love coming here!

Wer Lust auf einen erstklassigen und für London geradezu günstigen Afternoon Tea hat, sollte unbedingt die Brasserie des Kaufhauses besuchen. Wir wurden bezüglich der Teesorten sehr nett beraten und die zum Tee gereichte Etagere mit Sandwiches, Scones und Kuchen war unglaublich!

I love this store because they seemingly have everything. I used to live near Macy’s, Saks 5^th and Bloomingdales in NY, but i don’t recall any of them having and electronics dept. where you can buy wide screen TVs & computers, or half a floor of office furniture. And despite stocking everything in the world (apparently), it doesn’t seem overwhelming because everything is spread out on multiple floors and around a big, open atrium.
Example: swimsuits. I just joined a gym with a pool and it took ages to find a store that sold men’s swimwear /​bathing suits in London in Jan. All the other major shops on Oxford St., including some sportswear places that make their own lines of swimwear, were out of stock due to «seasonality.» Just because it’s winter doesn’t mean people can’t swim… or go on vacation to somewhere warm. I probably visited a dozen major places with no luck.
At John Lewis, however, they had a small corner of an upstairs floor with a small rack that had everything I needed… flip flops, racing goggles, a swimsuit. 2 hours later I was in the water, pretending I was Michael Phelps (without the bong). 2 hours and 5 minutes later, I was physically spent and in need of a beer.
So Thank You Joh Lewis for supporting the British Beer industry.

Alors désolé, mais j’ai mis 4 étoiles pour rester dans le choix de la majorité. Mais on a fait tellement de magasin ce jour là, que celui-​ci né m’a laissé aucun souvenir. Je modifierai cet avis dès que quelque chose me reviendra ^^

I wouldn’t get too excited about John Lewis, especially if you’re from North America. If you’re from Canada, It’s just like another The Bay or Eatons. If you’re from the U. S, it’s just like another Target or Macy’s. They sell reasonable priced American and European branded clothes for men’s and women, housewear, bedroom accesories, furniture, electronics and toys.
The department store itself is nice and bright. Sure, it’s a British company, but it’s not as memorable as going to Harrod’s for that unique shopping experience. If you’re living in London, I would recommend going here as an alternative to Ikea and Marks & Spencer. John Lewis is a good everyday department store for working class to white collar people of London.

John Lewis dürfte das «normalste» Kaufhaus auf der Oxford Street sein. Hier gibt es etwa auch günstigere Lampen, die nicht von Designern stammen, aber dafür nur zehn Pfund kosten, oder günstige Pakete von Handtüchern. Ideal, wenn man einen neuen Haushalt ausstatten will. 5 Sterne!

Manchmal weiß man erst, was man gesucht hat, wenn man dort glücklich angekommen ist. Christmas Shopping in London hatte ich mir irgendwie spektakulärer vorgestellt, aber wieso eigentlich? Überall in Mitteleuropa gibt’s ja doch irgendwie dasselbe, schon erst recht, wenn man sich alles per Mausklick ins Haus holen kann.
Fußlahm, überreizt, gestresst, beladen, wollte ich nur noch das eine: ein ruhiges Plätzchen und ein glücklichmachendes Stück Kuchen.
Hier war es! Die John-​Lewis-​Kette kann sich sogar an der Oxford Street gefühlte 700 großzügige Quadratmeter schummrig beleuchtetes, entspannendes, paradiesiches, musikfreies, menschenentzerrtes Lokal leisten, in dem es frischgemachte Speisen, Salate, Snacks und ein Kuchenbuffet gibt, dazu Kaffee, der sich nicht zu verstecken braucht.
Ein Oase!

Sehr grosses Kaufhaus. Hat alles was man so braucht. Die Preise sind bezahlbar. Der Kundenservice ist gut und die Leute haben Ahnung von dem was sie verkaufen (z.B. Haushaltsabteilung).
Besuch lohnt sich für Leute welche Kaufhäuser mögen, hier kann man einkaufen ohne das man verarmt.

Un magasin très accueillant
Les vendeurs se préoccupent vraiment de leurs clients c’est très sympa. On y trouve beaucoup d’électroménager et d’électronique à un prix normal. Par contre j’ai été surpris par le rayon mercerie, enfin les 5 rayons mercerie, c’est très très bien fourni.