Mandarin Oriental

Thank you London’s Mandarin Oriental for making my stay a pleasant one despite the fact I was deathly ill most of the time of my stay. Your staff went out of their way and made my first stay in London an extremely unforgettable one. Thanks for the consistent check ins and the unlimited amount of tea which was sent to my room at odd hours just so that I could gather my own voice back. I will definitely be returning in the Winter.

Tea at noon, in London at Rosebery. Great experience. If you didn’t understand how everything worked. They were very helpful and choosing teas. And so many different styles of finger sandwiches and sweets. Would I do this place again. Without a doubt.

The wait staff was outstanding to match the amazing entrees. We had the 3 course lunch. Melon salad was very tasty. Mussels small portion was the best I have had at any restaurant. Mint desert was a one of a kind.

We stayed here four nights for our vacations in London. I mean, you basically can’t go wrong with Mandarin Oriental anywhere in the world. When we made the reservation, we asked if they can make dinner reservation for us at Dinner at Heston Blumenthal, which is one of the hotel’s restaurants. The concierge had no problem accommodating. On top of that, when we walked into the room, there’s a chilled bottle of champagne waiting for us, along with welcome messages and sweet treats. The hotel’s location couldn’t be more perfect. Entrance to the tube is right outside, Hyde Park is within walking distance, and all the shopping stores are all around you. Highly recommend if you want to splurge a little.

For sure Home Away Home.
Love the service and the décor.
Service is immaculate and staff always remembers your likes and dislikes. Perfect 5Star hotel property.

Waaaayyy tooooo expensive for what you get.
We came here for afternoon tea. The room where they have the tea is nothing special at all. In fact, it was a very classical room they made to look new and the design failed.
But here is the problem. The three of us had one tea and two champanes. The tab was $ 71 EACH. We could not believe it when we got the bill. Aparantly the drinks are one charge but the tea service is totally another.
It should have been $ 71 for the three of us and even then it would have been high.
When traveling, be sure and doulbe check the prices before ordering.
This was way out of line.
RK

Sadly I had to down grade their stars because I found out that the free spa treatment that they were going to give me because of the soiled sheets that were placed in my room was not free. They charged my credit card, and then later said that they would take it off, but after looking at my CC statement later, it was never done. I contacted the hotel and they pretended that they didn’t know anything about it, even though I had the manager email me about the complimentary spa.
Very disappointing and very deceiving. I’ll post the pictures of the bloodied sheets that I was welcomed with when I first checked in.

Ordered: Lots of drinks
Price: £10-£20 per drink
Review: What a place for a drink before a great night. Don’t go if you’re on a budget, but go if you’re feeling like a ‘BIG ONE’ …is what a nut case would say… but in all honesty — great drinks, slightly overpriced considering there are many other great institutions around, but it is a pleasant place to have a drink.

Every Mandarin I’ve stayed at has been wonderful. This was no exception. The only reason I didn’t give 5 stars is because I went to the Four Seasons in Paris a few days later (and got upgraded to the Presidential Suite), and that was probably the nicest hotel I’ve ever been in.
I would highly recommend this hotel.

I’m a fan now. This is an impeccably run hotel in a fabulous location. With Hyde Park on one side and mega shopping on the other you can have the best of both worlds. Restaurants include Heston Blumenthal’s Dinner (5 stars in my book) and Daniel Boulud’s Bar Boulud for one of the best hamburgers I’ve ever eaten. For you American Express clients, the Platinum/​Centurion benefits were the best I’ve ever received anywhere in the world. Super classy all the way around.

I stayed here with friends for two weeks in August 2012, and lemme just say I was blown away by the magnificent architecture of this building. The service is unparalleled. And im not simply saying this because i was pleased. The staff really went out of their way on every occasion to assist my party with our every request no matter how outlandish. Dinner by Heston Blumenthal (hotel restaurant) is probably one of the better historic inspired british restaurants in the city. So even if youre not a guest at this hotel, I insist you dine here. You wont regret it. I ordered off the menu as i customarily tend to do and the staff was incredibly accommodating. you step outside the hotel and you’re in the center of the Knightsbridge shopping district, with Burberry headquarters a stones throw away, Harvey Nicks to the left and Harrods to the right. Sloane Street, one of londons best shopping streets, is just across the way.
The Mandarin is a true London experience.
— Arik Katzenberg

Service is amazing every time I stay here. Even when I’m not staying and just visiting the front desk is always helpful. They even help you carry your bags up the stairs without hesitation.
The food is really good. I love eating room service. I remember two years ago I stayed in the hotel room the whole time working and eating in my room.
They have special offers on your stay from time to time.

Stayed here for a few weeks before, during and after 2012 London Olympics. Fantastic location, wonderful staff and gorgeous rooms!

I am a regular at the spa at Mandarin Oriental Hyda Park. straight to the point, the spa is heavinly and everything surrounding you there feels fluffy
the cleanliness, the quietness, the respect, toilets, tranquility rooms, every single corner in the place is amazing. one thing I am not fan about is the price of course. my favourite type massage is the hot stone one which costs me £225 every single time (without the tips) but never failed to be amazed there. the massage you get there isn’t available anywhere else in London.
it is an amazing experience and shame I can’t go there more often

This place is just beautiful. I love the location which is smack dab in the middle of everything in Hyde Park. The service was top notch and the food was great. I particularly loved the breakfast with all of the many options and fresh fruits.
The room was nice and cozy and the bathroom with nicely upgraded. The television was super modern and cool with many features I could not even figure out.
The layout of the hotel is classic with very cool stairwells and lifts that are retro yet modern, albeit small.
The staff was always looking to please and helped us navigate around London as well.

Went here for tea on a Saturday afternoon. While my friends and I aren’t quite the go out for tea crowd, we decided to get dressed up and participate in the London tradition. Instead of doing the pre-​fix menu, we each ordered a pot of tea and then ordered a plate of sandwiches and desserts for the table. I had the vanilla tea and then some crab and egg and cress sandwiches. The dessert I had was chocolate with lychees. All of the food was mouth watering and the tea hit the spot.
Though my friends and I felt a little out of place with the other families dropping hundreds of pounds on finger sandwiches and the traditional pyramids, it was definitely a London experience I will remember. I only wish my father put me on a budget where Saturday tea at the Mandarin Oriental could be experienced more often.

This review is for the spa only.
My ideal version of heaven is the Mandarin Oriental spa. I have been fortunate enough to have visited many spas over the years, but I can say without a doubt that this is the best one I’ve been to.
I was given a gift certificate for a full day at the spa, but I chose to break it up into massage sessions instead, thereby prolonging my visits as long as possible.
It’s all in the details: they offer you fresh tea the moment you arrive before escorting you down to the meticulously clean change rooms (there is no underestimating the importance of spa cleanliness). The change rooms have everything from a soaking pool to a eucalyptus steam room. Before and after your treatment you can stay in the relaxation room where you are encouraged to take naps (it doesn’t get more awesome than this). Literally if I could afford to go every day I would.

Love this hotel, stayed for a week and a half.
Service was absolutely phenomenal, and the ultra chic bar downstairs was SO fun! Plus, mornings were made glorious in their beautifully bright restaurant with a view of Hyde Park — delicious too.
In-​room service was great! Laundry was prompt and very tidy :) Everything you could expect. Spa was great and so was the gym — bright, lively and stocked with your basic needs (water, powerade, and fruit)
Only recommendation /​side-​note would be to get a room on the Hyde Park side, rather than the traffic/​road side.
S

Clearly the epitome of service and luxury. Staff is spot on & can somehow actually anticipate your needs before you do. Lobby is gorgeous, and I saw not one, but two British celebrities in the bar.
And, most important, you’re right across the road from Marks & Spencer.

If you’re not exactly traveling on a budget, I can wholeheartedly recommend the Mandarin Oriental Hyde Park.
The Knightsbridge location is perfect for hitting up Harvey Nicks or Harrods and the tube is just steps away.
The rooms are large (for London) and very well appointed. The real treat here is how accommodating and friendly the staff are. They will bend over backwards to get you anything you want, any time, night or day.
When I vacation, I VACATION. I don’t want to have to deal with any hotel hassles. The Mandarin makes things go right — and I’m willing to pay a bit of a premium for that sort of customer-​first attitude.