Nandos

Like every other Nandos… Have some outside space which fills quickly when it is sunny. The food is good quality and the staff friendly. The service can be improved…

This is a 2 star review rating this branch against other branches of Nando’s.
I guess everyone knows what Nando’s is by now but for those who don’t, it’s an ‘upmarket’ version of KFC, so chicken basically. Spicy chicken. But they also have a few vegetarian options for those who don’t like chicken.
Nando’s is normally ace. There are many good reasons why it’s popular so I won’t cover that here and just talk about the reasons why it doesn’t get 5 stars.
1. There was nobody to greet us at the door when we walked in. This is crucially important at Nando’s because you need them to seat you so you know your table number and you can order.
2. They didn’t clean the table they sat us at.
3. MY CHICKEN WASN’T COOKED PROPERLY! But really there wasn’t much point in complaining because
4. They had already come and asked if everything was ok while I had a mouthful of corn so they would have just asked me why I didn’t say anything when they asked. This has happened at other branches of Nando’s before.
5. Nobody came and asked if we wanted dessert, and I really wanted a cheesecake. Nando’s cheesecake would have rescued them from this review.
Pretty poor experience overall. Sorry West Hampstead Nando’s. You must try harder.

Get to the Chase:
(have tried the one at O2 Finchley Road, so gave this one another shot)
Pros:
1) As always spicey sauces are DELICIOUS!, Unique, tangy and spicey (with all levels, I like medium the best since it goes well with both fries and chicken burger)
2) MMMmmm chicken never tasted so good, quick service, chargrilled flava flav, it most def hits the spot
Cons:
1) WAY too pricey for a piece of chicken or a chicken burger (for such a cheap protein, they definitely have worked out a high price margin)
2) Again like Finchley Road, they are consistently ambiguous on how to get served… are you supposed to wait for the host, are u sposed to serve yourself, are you supposed to sit down and wait to order??? WA WA WAAaa I derno

good food, nice atmosphere. BIG nando’s fan. Prefer to eat at nando’s in Kilburn