Pure Gym

So, this place has all you need to get a good work-​out in. Cardio machines, free weights, and two studios for classes. The entrance is a little weird where you have to type your number in to gain access one at a time. Late at night and in the morning no one is working, so it tends to get messy with weights randomly scattered all over the floor. Apparently people are way too important to put them back. Other than that, it’s a pretty good deal for the price. I have no plans to move my membership anywhere else.

A well-​equipped, relaxed environment in which to work out, but I was rather annoyed when the weighing machine in the changing rooms measured me at half a foot shorter than I am (hence throwing out my BMI etc.), and the member of staff wouldn’t refund me until the morning when the manager came in, which given I don’t live in Deptford, didn’t do me any good at all (I still haven’t received a refund despite tweeting). But in future, I’ll just weigh myself elsewhere, given the gym itself is good and conveniently located.

Let me preface this review by saying there are things I do not like about gyms, any gyms, anywhere:
–People who are already in shape & attend to make others feel inferior
–Trainers who don’t give a crap other than to stand around and pose
–Hard selling of overpriced memberships/​contracts
–Classes that only occur when I’m at work
–The feeling that you are not welcome because you are the ‘new’ one in the room
–Spending an hour there and walking out without a drop of sweat materialised
I did not find any of these deal breakers at Pure Gym. It does what it says on the tin. It is purely a gym. You come here to workout — modern, working, effective equipment. The showers, lockers and equipment are all tip-​top here. Vending machines on hand with healthy snacks too.
Classes, at multiple times during the week and the addition of specialised nutrition or health classes which run in cycles. The induction is thorough, without being a hard sell. They only care about what YOU care about — your goals. Personal training services are also available.
I decided to switch gyms as my previous one was going a bit downhill, this one is great (so far). It is opened 24hrs a day. Workout when I am available. Classes start from 6:15am so plenty of opportunities to get the session you want. No, sly staring from people there ahead of you either. Inclusion for everyone — everywhere in this gym. Trainers that are accessible throughout the centre, not posing with muslce shirts checking their mobiles.
Pure Gym does not have a contract membership. You can either pay monthly or pay for the days you want to attend. Variety, I like it! Because it is a 24hr gym, entry is via PIN system, that does work. They will chuck you out if you try passing your pin # to someone who is not a paid member.
So, why not a solid 5 star review? The seats on the spinning cycles are extremely hard. Yes, they will wreck your posterior. Bring extra padding if you are taking the spinning class!

Awful customer service the staff and management are just sales people. I joined the gym before it officially opened, but found they started billing my account immediately for a service I couldn’t use. My emails and phone calls equesting a refund were frequently ignored, and they even denied ever receiving any communication from me. Avoid this unprofessional gym and join somewhere else instead.