Until recently, I thought that Robert Dyas shops were just for home-type gadgets and small appliances. A wander through one(a different location) let me in on the news that they’ve got lots of homewares and cooking gadgets and such. In stocking up for a big Thanksgiving gathering next week, I popped into Robert Dyas at Southside to get a few extra baking dishes and replacement gravy boats(because those things do not hold up to transatlantic moves and also, having 2 is better than 1. Mmm… gravy). Really helpful and friendly shop staff and while the prices aren’t the best across the range, there are certainly good deals to be found.
Chad E.
Rating des Ortes: 4 London, United Kingdom
I always appreciate a hassle-free customer service experience, I mean who doesn’t. In December I ordered a slow cooker among other items from Robert Dyas and it arrived as expected. Since(now 6 months) I’ve used the slow cooker on a few occasions. Recently I made soup and all went well until the next day when I attempted to warm the soup up for it’s finish… my slow cooker became a no cooker. I was crushed however the soup must go on and we survived. I consulted the Robert Dyas website for returns/faulty items and their policy is one year providing no damage and other reasonable T&C’s. I called Customer Services and they were so nice and happy to help. The process was«easy peasy» and for that I’m a BIGFAN. This American Southerner says Robert Dyas is one fine place to shop and down-right honorable to their customers, y’all!