Stayed for the first time on a business trip, so just a quick overnight. Front desk service was efficient when checking in. Room was nice and windows opened for some fresh air. Free wifi for the first 4 hrs but then you have to schlep downstairs to get a pass card for 3£. They should consider just giving them with the room. Ordered room service which was fast. Food was okay, but just had soup and sandwich so wasn’t expecting a gourmet meal. Big downside for me is no workout room. Breakfast buffet was included in the rate and seemed decent, but it didn’t open until 7 am and I had to hit the road. Maybe consider opening at 6 or 6:30. Clearly this place is for weddings and such, but I would stay here again on business travel.