Gaucho

Great place and location. If in the mood for a great steak dish with a nice quiet river view then this is the spot.
I’ve eaten at the other locations in London city and tower bridge however good friends of mine had taken me to dinner at this location and loved it.

Booked a month in advance of returning to the UK after having lived in Richmond in 2010. An excellent memory from 5 years ago, wanting to do it all again. They were very accommodating of several changes to our schedule.
Food was delicious, but not worth the pounds. Dinner for 6 ended at $ 270/​couple. At that price point there’s little flexibility for subpar product. The churasco was maybe 5% exquisite, 60% very good, 25% mediocre, 10% unenjoyable. Their frites (both ways) are simplistic — not a delicious country style, just simplistic. The haricots were so so. Wine was good to go, although the red was served right out of the cellar — again, a massive failure for this caliber of restaurant (supposedly).
Customer service: this was a one-​off situation, but it highlights a lack of experience and competence. We were seated for dinner adjacent to a table of 5 gentlemen who’d had lunch and remained drinking for hours. They were unruly only in voice initially, but as our meal progressed their antics did as well. The restaurant was vigilant, yet continued to serve them. The table sent us a bottle of sparkling wine, and the restaurant took that as assurance we had nothing to be concerned about. The manager never spoke to us, apologized, or made any effort to check in on us. A waitress apologized after one of the gentlemen fell out of his chair. The bartenders laughed after another stumbled out onto the porch, spilling his wine all over himself. As a family we tried to play it all off not to ruin our evening, but we were all disappointed that our expectations for a lovey night out, away from the kiddos, at a purportedly and previously very nice restaurant was tantamount to a night at Chili’s.
In a situation like this, you might expect to be comped a portion or all of your meal. Gaucho made no effort to compensate for the terrible meal.

Love it here. I come here often, the food is great and they have a good wine list… The river view ;)

Went here for the lunch menu and it was such lovely food and atmosphere. A good price if you get the lunch deal. Wine is a little more on the expensive side. The steak I had though was delicious! Will go again.

Excellent place a bit off the main drag. Not far, but I would not have known unless a colleague mentioned to me. Incredible ceviche and a very modern feel.

For a more formal or special meal Gaucho is perfect — every time I have been here I have had perfectly cooked steak, amazing sides to accompany and lovely wine to complete the meal.
Staff are always friendly and know there stuff! Ask for recommendations and they will always be able to suggest something for you.

The food was good but didn’t live up to the pretentious atmosphere or prices. Shared the gaucho sampler with four friends. The filet was the best cut but none were truly impressive. A co-​worker had the t-​bone which was better.
Everyone seemed to enjoy the wine selection.
Desserts were good. Scallops were a little over cooked but tastey. Fish cakes also good.

Eating here was a very good decision I made. Gaucho is one of my first experiences in Richmond and one of the most satisfying ones. The Argentine steaks are impeccable, incomparable to any steaks I have tasted. The design and style is very classy, although the dress code here seemed to be on a relaxing side.
The food is quite pricy though, perhaps it should be the place to go only on special occasions.

Overpriced and crap service. When you have greeters taking people’s coats at the door and charge outrageous prices for your food you need to step it up and have waiters who know the menu and are personable. This place is nothing more than manufactured pomp in a beautiful setting.
The worst part is that the manager came over and told us — not even apologetically — that’d we need to vacate the table because they have another party arriving. When you pony up £500 for dinner you don’t expect to be treated like you’re in a Wetherspoons.
The two stars are for the design and location.

Beautiful interior and even better food I highly recommend this restaurant to all beef lovers. Although it is rather expensive (I paid around £120 for 2 people starters mains sides and a cocktail each) the quality of the food is worth it. The fillet was absolutely delicious, highly recommend this picturesque branch if you’re looking for a good steak!

great location but dismal food & service.
what happened gaucho? you used to be good…
many starters not available
wine arrives after main course
steak not cooked as requested
fat on rib eye still chewy & raw
no more hand cut chips
cheap deep fried chips like old fag ends in a bowl
pepper sauce like watered down brown sauce — artificial & sickly
empanadas have so little filling they barely have any flavour
for £50+ quid a head I will make sure there is a michelin star next time

A well-​kept secret, Richmond’s edition of the popular Gaucho has perched itself just by the waterside, under a massive oak tree (is it an oak tree? My herbology isn’t up to scratch). It has lovely seating both indoors and outdoors, with wall-​to-​wall windows making a glorious change from the usual Gaucho styling (underground, dark, romantic).
Possibly the brightest of the Gaucho cousins, I would strongly recommend this one for a romantic dinner this summer, while the weather is good. In the winter, it should also be lovely, but I doubt you’ll make it there in time to watch the sun set at that time of year!

me no likey… no me gusta :(
Now Gaucho Manchester is a ‘go to’ for me but this prettily situated Richmond Riverside establishment with all its Black & Chrome, low lit, crowded and extremely noisy dining space is way too pricey and completely outclassed by their Amigo’s in the North West.
I get what previous reviewers have said and took it as read that I would enjoy going here but nope, never happened. I think it says it all for a spot that specialises in meat when the best dishes we had on the night were all composed of everything but meat…
The Humista,
Salmon Ceviche
and
Mozzarella Empanadas
…were good indeed and worthy of 5*
…but the Churrasco de Lomo @ £40.95, before you even start to add any sides, was average at best and the tail ends were overcooked to the point that they were actually tough and what really racked me off was the insipid Caipirinha I started the evening with, a sign of things to come as it turned out.
Other things that did not appeal…
the service was erratic and one of our servers dumped the individually ordered starters in the middle of the table and flounced off as if she had just smelled a fart?! We spent most of the evening trying to grab the attention of passing waiters and the bloke who originally looked like he was assigned to us spent a large part of his shift fire fighting far too many other tables. They look seriously understaffed.
I hope things do pick up here as it’s in a beautiful location alongside the river Thames and on some warm Summer evening the outside patio would probably be worth a visit but I was left with the serious impression of a place that is more aucho! than gaucho …

Nous y sommes allez pour boire un apéro, Acceuil super, personnel très accueillant et musique sympas.

if you are looking for somewhere to have steak, without needing to worry about the price, them this is definitely the place to come. The waiter brings the various cuts of meat to the table and explains what each is, a nice touch.
Don’t come here if you have children to feed, as there is no child menu, and there are no child friendly dishes on the menu either.
I also object to bottled water being brought to the table without asking, and them being charged £4 for it!
However, the food is of very good quality, but expensive, with the need for ordering any side dishes required as none are included with the main dishes.
The restaurant itself has a modern feel to it, with lovely views over the river.

Ordered the Sirloin that is marinated 48hrs in garlic, parsley and oil. I chose a peppercorn mushroom dipping sauce. I asked for medium rare and that was how it came, nice and pink on the inside while outside is caramelized. Probably the best meal I had since being in London.

Went here for lunch last year and it didn’t rock my world completely. The food is really good but the prices are not friendly. It is a place to try if you are a steak lover — but you do need to be ready to pay.
The staff are lovely and very attentive– cannot fault the service. Definitely a plae to go for more a special occasion not a friends lunch — unless you have the ££

«A place to be seen. Reasonable food that’s a bit over-​priced. It all feels a bit cynical & over-​sold.»
I eat at more restaurants than are good for my bank balance, well at least enough to know what to expect for seventy quid a head (incl tip, wine, etc.) in this part of the world and Gaucho’s falls short. At fifty quid I would have been satisfied and rated this ‘A-​OK’ (three stars) but without a change in ambience never more than that.
— While the quality of the ingredients was good, it’s over priced (even for Richmond).
— I liked the wine selection but as a bit of a Malbec aficionado felt the sommelier was pushing more expensive wines over the best value choices.
— We booked a table with a view and walked right past two empty ones on our way to a dark corner right at the back, being told there were none available despite booking a few weeks ahead. Of course, by the time the manager came over to explain the previously empty tables were filled by other people.
— Staff have attitude, with the kind of the over confidence of extremely good looking young people who really shouldn’t be working in a service job.
I think I’d like this restaurant more 10 years ago when I was in my twenties and booked restaurants as much to be seen as to be fed. The food is good but for me the ambience undermined the overall experience.
This is part of a chain and I’m told the Gauchos in town have the same good food plus a much improved ambience. If you’re looking for a special evening out it you might have a better time heading towards Piccadilly .
I have to say, many of the younger diners seemed to be having a great time. We, on the other hand, will be checking out many of the other really good restaurants London boasts instead.

I’ve lived in Twickenham and Richmond my entire live and this is, by a long shot, the best restaurant. It’s perfectly located on the Thames riverside with a view of Richmond Bridge a short stroll away and the food and atmosphere is excellent.
It’s a steak house so expect steak. If this isn’t your thing then you’ve come to the wrong place. However, there is an excellent Salmon dish that’s worth a go. They’ve got a range of very tasty sides and the meat selection is varied. In fact, the selection process is something in itself, they bring all their cuts out on a big chopping board and describe each of their pros and cons.
I don’t drink wine but the waiter suggested a red that he thought would compliment our meals which I fell in love with and have every time I go back.
Like others that have reviewed it, I use this restaurant for special occasions. It’s classy, the food’s great (really great), scenery is good, service is excellent, and once your belly is full they’ll even drive you along the towpath to Richmond bridge in their golf buggy.
You’ll need to brace yourself for the bill though, because it’ll be big. And you can’t save dosh by avoiding service charge because the service is great, you’ll probably even feel like tipping more than you usually would. Despite the size of the bill, it’s worth it for a special occasion and you come away from it feeling that you got value. You might even feel like you owe them a 5 star review on Unilocal

Schade. Das war so ein schoener Platz als Canyon, doch die machten Pleite und dann kam diese Kette. Nichts fuer vegetarier denn es ist ein Steakhouse und zu allem Ueberfluss strichen sie den Laden auch noch schwarz. Depressing somehow und das in dem ganzen greun. Nicht gerade eine Augenweide. Ein schwarzer Klotz. Seelenlos. Jetzt haben wir Rezession und der Laden ist nur noch leer. Kein Wunder bei den Preisen.

Part of a chain of restaurants this one has a really nice setting on the River Thames at Richmond just yards along the towpath from the bridge.
Wonderful outside dining area and an ultra modern glass fronted restaurant make this a great place for that special dinner or occasion. Upscale and expensive food coupled with good wines and a cocktail bar will turn that special occasion into to an amazing one.
Choose the actual cut of beef that you want and then tell them how you would like it, sit back and relax over a glass of wine or a cocktail and wait for it to arrive. Alternatively they do a bar menu and burgers etc but all this comes at a cost, For me it is for special occasions or when I have money to burn, Therefore I won’t choose a burger however good it is.
It is all very impressive and I love it, couldn’t go there all the time as I ain’t got the enough money.

You will struggle to find a better steak in London. This branch of Gaucho Grill is ideally situated by the Thames with glass walls providing an uninterrupted view of the river, and with a lovely outdoor seating area for when the weather permits.
This is a fantastically atmospheric place to go for dinner, with a delicious selection of food on offer. It would be a great shame to come here and not order a steak, but they do offer some good alternatives. The staff are very knowledgeable, taking the time to explain the different cuts of beef on offer.
There is not one dish on the menu I would not recommend, but my absolute favourite has to be the bife de lomo, a silky soft fillet steak, accompanied by humitas, a wonderful purée of sweetcorn wrapped and roasted in plantain leaf. The wines and cocktails on offer are just as tantalising as the steak.