I used to enjoy the Cork & Bottle before it was a wetherspoons, as I only used to live across the road. I was really disappointed when I went in recently, I don’t think it makes a very good Wetherspoons with no music and the type of crowd that a wetherspoons brings in. I also wasn’t very happy with the staff there, very unhelpful.
Jem
Rating des Ortes: 1 Southampton, United Kingdom
I chose to eat out with friends at this pub recently mainly due to its very convenient positioning and the reasonable prices found in all J. D Wetherspoon pubs. It has recently reopened under the Wetherspoons brand and has been transformed visually but I was left sorely disappointed with the service in this particular pub. We placed our order at 7.20pm and were still without food at 8pm, we spoke to a waitress who apologised and fetched the person who took our order, with a quick peep at our receipt she made her apologies and rushed to the kitchen to get our order. It was clear she had forgotten to place our order with the kitchen rather than there being a delay in the kitchen as the pub was only a quarter full at best! She returned with the 2 meals but one of them was wrong, I asked to have the correct burger brought out because although she had bought a more expensive version of my order out I was allergic to the extra content hence me not ordering it in the first place! She rushed back to the kitchen and back again with what she said was new meal but I didn’t trust her and took off the burger bun to discover that all they had done is removed the extras on top of the burger and tried to scrape out the cheese sauce(the bit I am allergic to). It was at this point I took my complaint straight to the bar and decided to make a bit more of a fuss about the situation. The waiter did offer a free drink and sorted out my meal himself but I finally received my meal an hour after ordering and think this is a very poor way to run food service!