Awful customer service. I ordered an item via their website and they shipped an item not as described online. When I contacted their«customer service team» they asked me to upload photos to prove that the item was not as described. They then refuted the claim, but after much back and forth they eventually agreed to accept a return. There were further(avoidable) frustrations trying to negotiate who would pay for shipping(and how much.) This is not the first time I have had an issue retuning an item to them so be confident before you order. I buy from other comparable stores(End Clothing, Peggs & Son, etc) who’s customer service has been outstanding in comparison.
Choixc
Rating des Ortes: 1 Wilmslow, United Kingdom
There is an Official Vivienne Westwood store in Blake street which stocks a far larger selection of clothing and accessories.
Poddin
Rating des Ortes: 4 York, United Kingdom
stocks vivienne westwood, FCUK, diesel and some other brands well laid out,(mens shop next door), shoes and accessories as well including lulu guinness handbags! so one of the stores in york if you want that little something different and less run of the mill! prices are as you would find for other stores stocking the same brands the sales are good and its worth going in for a look around, staff are pleasent and they have a childern section upstairs with baby ugg boots! up-date! they now do the B&R bolongaro and trevor lines! went in today(26÷09÷08) and really impressed with the upto 70% sale! G-star jeans @ £32.00! they also have some vivienne westwood items in the sale, from £40.00+ the anglomania label, and also some paul smith handbags and shoes