Hilton Paris Opera

J’apprécie beaucoup d’y déjeuner ! Beau cadre, cuisine sympa, service parfois inégal mais toujours gentil.

Pros
Super friendly check in
Headphones at the front desk for gym workout
Updated high tech equipment in gym
Miraculously clean– maids everywhere cleaning constantly
Let us check in early and answered questions before I asked
Great executive lounge breakfast, midday treats, and happy hour snacks
High quality high definition big TVs in the gym and exec lounge
Very responsive to extra requests (towels, hangers, etc.)
Beautiful luxurious feel– was told they just completed the renovation
Bartender attentive and thoughtful. They serve snacks such as pistachios, olives, or chips with the cocktails; one night when we said we just had dinner, bartender brought us some chocolates.
Comfy bed
Great bedding
Shower head on wall and hand held
Toilet in separate room
USB ports in the room.
Lots of outlets– at the desk, on both sides of the bed.
I had two separate reservations under two numbers– they were good about marrying the reservations.
A package was successfully delivered from the US– no problems encountered.
Concierge recommended a restaurant that turned out to be the best meal I had on the whole trip.
Cons (Hiton Honors in general, but applies to this stay)
I originally booked 3 nights on points; I did not have enough points for the fourth night. After a few more Hilton stays, I had enough points for the last night. But when I called, they said it would take nearly the same amount of points AND I had to pay 141 €. AND I would not accrue points for that stay.
Additional comments (pro or con depending on your preference):
Strange photos through the hotel
Very sunny room
Last comment– I would absolutely stay here again if in Paris.

Very nice hotel, beautiful architecture. Room was recently renovated/​decorated. We had a king size bed, somehow it didn’t feel as big as ours at home. Bed was a bit hard, but the pillows were wonderful!

I have stayed in many Hiltons all over the world and this Hilton really disappointed me. When we checked in, nobody helped us for luggage. The hotel was under construction and its was dusty. The windows were taped and one piece of glass was broken. The towels provided were dirty and had black spots all over! Wires were laying around everywhere without cover and warning. Breakfast served was the same food everyday. One day the mushrooms turned sour. I told the kitchen and they told me that they would cook it for another 10 mins! They never apologized for serving bad food. I wonder why this is a 4 stars hotel.

This hotel is amazing!
The newly-​renovated rooms are fresh, modern, and totally clean. The quality of the bed and amenities (bathroom products, towels, pillows, etc.) are much closer to an American hotel than your typical European hotel, even of this category.
I got a room on the executive floor which is very large (bathroom the size of most Parisian hotel rooms) but YMMV.
Room service is delicious and the service overall has been impeccable.
Also, the TV has about 100 channels, including lots of English-​language ones, which is a nice touch.
This is my new go-​to business hotel in Paris.

As far as hotels in Paris go, this one is good. Not great, but good.
The rooms are a little larger than other hotels in Paris (not by much). The room we stayed in (#225) had the strangest layout I had ever seen. They had the bathroom separated from the shower & sink, and the head was in the smallest closet I have ever seen… The bed was a little hard for my standards and from time to time was just down-​right uncomfortable. But after touring the city for hours and days on end it did feel very good at times. I loved having USB ports in several areas of the room and the furnishings were very nice as well.
The other amenities were nice. Housekeeping, the bellmen, front desk & servers were all very accommodating. I didn’t like asking for an early check-​in and sitting in the executive concierge level for almost three hours, but that is to be expected from time to time. But not when you have set the reservation up months in advance.
The other thing that was bothersome was the fire alarm. It went off on four different occasions during our week stay. I’m not sure what the issues were, but it was very bothersome.
I also liked being at the doorstep of the train station, but I didn’t like the vagrants that gathered in that area. I didn’t feel unsafe, but I was aware of what was going on around me.
The area of the hotel itself was nice, but I like the Latin quarter a lot more. I believe it has more to offer and you are closer to a little more to what this wonderful city has to offer.
Will I stay here again??? Maybe.

This old and beautiful property is simply out of this world. Elegant, chic, and upscale. The rooms are modern and very clean. They have not hesitated in going the extra mile refurbishing this amazing building

Recherchant un salon de thé dans le quartier Saint-​Lazare, c’est un peu par hasard que nous avons franchi le seuil du Hilton Paris Opéra et découvert son somptueux salon bar où l’on peut tout à loisir boire un verre ou prendre le thé. La cadre est impressionnant et la rénovation majestueuse. Même si l’ensemble peut, au premier abord, paraitre un peu froid, on se laisse prendre par le charme de l’endroit à la fois suranné et moderne. La décoration est magnifique. sièges, lampes sont du meilleur goût. Ajoutez à cela une formule tea-​time généreuse avec de délicieuses pâtisseries et des petits sandwiches très fins. En un mot un moment subtil et une expérience à renouveler.

Stayed at the Hilton Paris Opera for 5 days in Sept.
The location is great right next to the St Lazare train station.
The rooms have been recently redecorated and were well appointed.
Great Hotel and location.
On our last morning we incurred and issue with no hot water.
Not the greatest thing to occur just prior to checking out for an early flight.
The initial assistance from the Hotel wasn’t great and only aggravated things.
As soon as the day shift reception Manager arrived things were quickly addressed with our concerns and needs tended to effectively and efficiently.
From what may have resulted in a poor overall experience I must highly commend Reception Manager Imane Jacquota for the way she actively managed our issue and check out.
Thanks you Imane for your assistance and professionalism and well done Hilton Paris Opera.

Hilton Paris Opera was mediocre at best. Our experience was very mixed. Upon check in we learned this hotel only allows Diamond Members use of the executive lounge. When booking our room we were Diamond but upon arrival we were Gold. At all other Hiltons Gold is enough. We were told the lounge was just toooo small to allow Gold members. That was not true at all. It was standard size. After a call to the Diamond Desk we were granted access however it was a pain to even have to push it. Our room was DISGUSTINGLY small and the photo was taken with a trick lense. My husband literally re-​arranged the furniture to make it more comfortable. But seriously we have been to Europe several time and this place was SMALLLLLL. The conceriege desk was very helpful and made our stay great also the location was excellent. All that to say I wouldnt make a repeat visit but it didnt totally suck… just okay.

For the equivalent of € 500 per night, I expected more. Staff was friendly and helpful but our room looked nothing like the photos listed. The bathroom had cracked/​loose tiles, the rooms are swelteringly hot, and the circus music playing from the Gare next door plays late into the night. Our bed and pillows were so hard we couldn’t sleep. Luckily, we used points to stay here, but they definitely don’t give you the nice renovated rooms if you’re booking using points. Can’t say I would recommend this place at all.

je commente là juste la salle de petits déjeuner et bar.
visite lundi 22 décembre en attendant une réunion chez eux
certes le prix est à la hauteur de l’ets, mais le personne bar assure un accueil et un service parfait, ce qui’ n’est pas le cas d’un concierge de l’ets (asiatique) qui né traite pas les personnes qui sejournent et les passants pros de la même façon et c’est quand même dommage pour un ets de cette valeur.
des travaux tjrs en cours, mais ils font au mieux, rien à redire sur la propreté des lieux publics
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I probably caught this hotel on a bad day. They were replacing the front door but at the height of a Parisian cold snap. During the day, I can understand why the lobby and bar were cold. But in the evening? It seems it was impossible to make the place air tight so that, whilst sitting in the bar, freezing cold drafts would waft in. Not pleasant.
The room I had looked tired — although they are (I am told) refurbishing the hotel. But I had to complain to get the heating working and the taps had to run for five minutes before luke warm water arrived.
Would I stay there again? Not in the winter and maybe after a decent interval to allow the refurbishment to complete

I have stayed here and from the outside it looks better than the inside! You can’t beat the area! Very centrally located!

Beautiful hotel that just feels like Paris! Close to the train station (Metro) which is so convenient. Quiet — good restaurants nearby. Nice walk to several locations — Opera, Ritz, Vendome. Room was very nice — twin beds, large walk in closet, 2 baths and sitting room. Stayed here twice. Room was not ready first time but comped us for sncks in restaurant.

This great old building in front of the St. Lazare train station is being welcomed into the Hilton family. It’s supposed to be done in the fall of 2014, but even during my stay I was welcomed as a Hilton Honors member. The rooms are quite nice — about average for Europe — but are well appointed with comfortable beds and surprisingly larger bathrooms. While they don’t have some of the Hilton perks yet — executive lounge — the hotel is in great shape with good lighting and clean rooms. As an added perk, if this is what you’re into, there are two Starbucks within yards of the front door — one is in the building and the other is just across the street. The only real negative I have is related to the hot water in the shower — it alternates between cold and scalding. On my second visit, I found a good happy medium with luke warm to hot. Overall, a good location within walking distant of Moulin Rouge or Montmarte if you need a hike.

Das Gefühl, das man nach einem Aufenthalt in diesem Hotel in der unmittelbaren Nähe des Saint-​Lazare Bahnhofs bekommt, ist das einer vergangenen Glanzzeit. Das fängt schon beim Namen der teuersten Suite an, der Suite Maria Callas, in der die Diva vor langer Zeit bestimmt übernachtet hat.
Die Eingangshalle ist zwar wunderschön aber in den Zimmern herrscht nicht unbedingt der selbe Luxus: Ich war besonders von meinem Badezimmer sehr enttäuscht, das offensichtlich seit dem letzten Konzert der Callas nicht mehr renoviert wurde. Und Vorsicht war auch wegen eines stupiden Handtuchhalters angesagt, der anscheinend dafür konzipiert wurde, um dem Kunden beim Ein– und Ausstieg in der Dusche ein Auge auszuschlagen.
Kostenloser WLAN, leider mit diesem mühsamen Web-​Portal-​Verfahren, das in den Hotels die Regel ist und mit Smartphones oft inkompatibel ist.
Dafür ist der Service angenehm: Zum Beispiel konnte das Fenster meines Zimmers nicht richtig schließen, schnell und unkompliziert habe ich ein neues bekommen (Zimmer, nicht Fenster!)… das aber leider weniger schön war.
Ich weiß, daß die offiziellen, angezeigten Preise in der Regel nicht diejenigen sind, die der Kunde tatsächlich zahlt (dank verhandelten Preisen von Reisebüros, Webseiten, Firmen für Geschäftsreisende…) aber dieses Hotel verlangt viel Geld für sein vergangenes Prestige und seine unschlagbar praktische Lage.
PS: Die Bilder, die ich hier hochgeladen habe, sind vom 1. Zimmer mit dem kaputten Fenster, nicht vom 2. Zimmer mit dem idiotischen Handtuchhalter.

Spent two nights there last week. I was booked in what looked like the lowest room category. Extremely small room, almost impossible to walk between the bed and the desk. The bathroom looked like it hadn’t been renovated in ten years.
If you’re sensitive to heat, be aware that rooms are very hot and that it is impossible to adjust the temperature to something bearable (my last stay there was 5 years ago and I had exactly the same problem).
Asked for a 1pm checkout instead of 12pm and was told that they couldn’t give it to me as they had early check-​ins the next day (which translates for me into: you’re the customer we care the least about).
Also noteworthy: the free wireless internet is extremely slow to the point that it’s useless.

Pretty good hotel for Paris. With that said, there are lot of hotels in Paris that are not as nice and spacious but charge just as much or more. The rooms are on the old fashioned side. Same for the bathroom. They provide Annick Goutal toiletries, which is better than most places that offer brands you’ve never heard of. The staffs at the hotel are also very helpful and hospital. The location is very central. You can walk to the big shopping malls and the train and subway stations are just around the corner.

Wireless Internet service is now available in guest rooms and the hotel staff are very obliging. The hotel is also very conveniently located. When you luck out on a Priceline bid like I did, you could do far worse than to draw a hotel like the Concorde Opera Paris.

Il s’agit là de l’un des plus beaux palaces de la capitale ! Extérieurement, pourtant, on né penserait pas obligatoirement que derrière cette façade haussmannienne classique, et dans un quartier ultra passant, que le Concorde Saint Lazare était si chic !
Immense, puisqu’il comporte plus de 250 chambres, le lieu, dont le confort est typiquement français, comporte également un restaurant et un bar. Évidemment, les prix sont à la hauteur des prestations mais, pour une nuit inoubliable, pourquoi pas !?

Un superbe hôtel **** avec 266 chambres, wifi, restaurant, confort luxe etc…
Si j’en parle ici, c’est que le Concorde Saint Lazare est l’endroit que je propose la plupart du temps pour mes 1ers RV professionnels…
Et tout particulièrement son bar, dans l’entrée sur la gauche…
Un «petit» café à taille humaine avec quelques tables, discret aux lumières tamisées avec un service ++
Exactement ce qu’il me faut dans ses moments «sérieux» mais pas trop, «business» mais plaisir…

We found a really good rate for 2 deluxe rooms — which were an excellent size for Paris (twin beds, sofa, chairs, 2 large windows etc.
The hotel is very centrally located right by Gare St Lazare and so making it really easy to get to all the obvious sites. Given the location, it is not too noisy either — though you should beware of rooms overlooking the station (back of hotel) as there is still some building work going on.
The hotel itself is in a grand, golden age of the railways style. What the big UK Victorian station hotels should be like, but usually aren’t. It has recently been refurbished, so everything still looks clean and opulent.
Service was always polite and helpful. The breakfast buffet was fine without being exceptional. And the attached brasserie is good for lunch, snacks and even afternoon tea– which can be taken in the brasserie or in the grand foyer of the hotel.
There are more exciting places to stay in Paris, but for good quality, space and a little bit of grandeur, you can have confidence in booking here.

Pourquoi: Pour voir le XV de France, qui en a fait son lieu de résidence lors des week-​ends de matches internationnaux.
L’ambiance: Quatre étoiles. Luxe et efficacité en plein coeur de la capitale.
Le plus: Les autographes et les photos avec son joueur préféré

un gran hall
El hotel está muy bien, tanto la situación como los servicios. Tiene a menos de 1 minuto una entrada de metro, aunque la linea no es la mejor para acercarse al centro. Estube en la habitación doble de lujo (el PVP marcaba 513 €) y no me pareció lujosa y sí muy cara. Eso sí, tenía albornizes y zapatillas para el baño.El retrete estaba separado del baño, lo que tenía sus ventajas y sus inconvenientes. El desayuno muy bueno y variado. Supongo que para grupos y empresas exintan precios más bajos. Yo fuí porque me tocó en un sorteo.