Hyatt Regency Paris etoile

This hotel is great for it’s price. I stayed here with my fiancé for New Year’s for 6 nights and our stay was just lovely! Ms. Patel was extremely nice to us and our two friends. She welcomed us with a nice warm smile and got us checked in early! We had asked for a updated room because we new the hotel was being renovated and she made it happen! Omg the view in our room was phenomenal! Best part was that she gave us free breakfast for all 4 of us for our whole stay! How incredible was that. Thank you so much Ms. Patel! The hotel is in a great location with restaurants, shops and the metro around the corner. Will I stay and recommend this hotel, absolutely.

About the room:
DATED beyond belief. The 1970’s.
Our carpet is stained.
There are marks on the walls.
There are stains on the curtains.
There are stains on the lampshades.
The water is either scalding hot or freezing cold.
The view was nice. (The only thing nice in the room)
No sheets on the bed. Only a comforter.
All other grievances:
Like another review I read, we too had problems with the A/​C. We called the desk and they sent a technician up and he tested the temperature. He said «it’s 18 °C and that’s our minimum» or something of that equivalent. But we never saw the temperature; and the A/​C ran all day and all night at the «coldest» setting it would allow during our entire stay and it was still warm in our room. We closed our curtains and kept all our lights off until it was dark outside to help with the «18°c» that was coming out of the vent.
One day while staying, we left our room and came back to find that it had been cleaned, although our «Privacy Please» sign was affixed to our door handle outside the room. Angered, I called the and advised the front desk and they transferred me to who I believe was the Housekeeping Manager. She apologized and said she would find out what happened and she would call me back. And she did, which was surprising. She apologized again and advised us that the housekeeper «didn’t see the sign»… She didn’t see it? She took it off the door and put it back in the room!
To show us that she was sorry, ‘Alix’ sent us a warm bottle of Evian and a little spongy biscuit.
The first time we called the front desk about ice they transferred us to room service and they said «well bring you up a bucket right away!» Which was great. What WASNT great is the second day we called they told us it was € 5 to get a bucket of ice! € 5 for ice?! Ridiculous. So I went line by line for through the room service menu to see the € 5 charge for ice, and there is NOTHING about charging for ice! Only an ala cart charge for items brought to the room. When I asked if I could come pick up a bucket of ice to avoid the charge they «didn’t understand» what I meant.
On our last day here I went to the business office just to check some flight information… I was accosted by the room attendant and was asked for my room number because «we charge for Internet». I literally thought I had heard it all with the € 5 for ice but apparently NOT!
The «Hyatt» experience is lacking here.

Very much enjoyed our stay here before we moved into our apartment for holiday. The lobby is impressive and the restaurants are a delight, great breakfast offerings and wonderful seafood for dinner. The room was clean, bright and spacious for a hotel room in Paris. Staff are all very helpful as well at hotel and in restaurants.
Only negative, and it is a big one, is that there are only 4 elevators serving guests and it is insufficient for the morning as people check out or head to breakfast. I was told it would be addressed in a hotel upgrade, but that will take years. The hotel should coordinate the morning guest rush with staff elevator use. Having to wait for 3 – 4 elevators to get down to the lobby is truly dysfunctional.

This was my worst experience in a hotel. I had to change rooms because the first room had issues with the shower and the lights were not working. The second room had the same issue. Water keeps switching between hot and cold and it’s nearly impossible to take a shower. One day the shower stopped working altogether and someone had to come and change the pipe. I was late for work.
Toiletries were not replaced. I had to call for towels because towels were not replaced. The overall hotel feels really dirty. The carpet was stained beyond recognition. Everything in the room was broken– safe, cupboard. No English channels on tv. No iron in the room. Nice view but that’s about all you have to offer.

The worst hotel I have ever stayed in my life. I had my share of bad experiences like everyone else about this hotel gets the prize.
For starters the restroom located a floor above needs a room key. A good hotel does not need that. I learnt it the hard way and had to get to my room before I could use the restroom.
The front desk while very helpful but the rooms are not equipped with an iron. You have to go to the first floor to press your pants or shirts. I’m very disappointed with their service and would not expect with a good hotel. I have stayed in le meridien opposite and had the positive experience. I’m not the one to right a negative review but this place needs to be mentioned for their quality.

This Hyatt isn’t as nice as the other locations I’ve stayed at in the USA, but it was an okay hotel. I understand they are renovating and we got one of the older rooms on the 27^th floor. There were torn carpets, and the rooms definitely needs some more work. The AC was freezing cold, and I could not figure out how to turn on the heat. This was in the hot summer too!
The bed consisted of 2 smaller beds roped together, so it was kinda odd to have that gap in the middle.
We did get a view of the Eiffel tower if you looked outside the window at an angle.
We had breakfast included, so that was pretty awesome.

We got a pretty good deal here via priceline, so it was well worth it! The lobby is expansive and provides water with fruit all day, and there is free breakfast. Our room was on a top floor with a view of the Eiffel tower, which is always nice! The view at their bar is also really nice as well. The gym has a good amount of equipment, and was always empty when we went, hehe.
As for the room-​the shower was great (they just upgraded our shower head the day we came in which was good!) but the bed is really made up of two tiny beds pushed together. They didn’t separate when you slept on it, but it did shift a bit! The wifi is also all over the hotel and free, and pretty fast.
My only qualm was breakfast-​for some reason, you can only get eggs (an omelette, fried egg or boiled egg) by ordering from a server. Each day, we had to ask three different servers for eggs to finally get it, and they’d often give us the wrong order. Other than that, they had the standard scrambled eggs, sausage, bacon, bread, yogurt, cheese and a mini salad bar.

Nice hotel we checked in on the 24^th floor and the night view is amazing! Staff are all friendly, room is updated. There is local grocery store which sales fruits and bottle drinks on the corner open till mid night.

The room sizes are smaller than at Hyatt hotels in the US, but the view from the bar on top are spectacular, especially at 11 pm, when the lights on the Eiffel Tower blink for a couple of minutes. I was less enthused by the lobby bar and restaurant, but there are many good restaurants within a couple of blocks.

The view from my room was incredible! !! We got an upgraded room with the Eiffel tower view. The rooms are clean and very comfortable. Room service is fine and the bar on the last top floor is amazing !! I will definitely be back!!!

The rooms are small, but this is pretty standard for most hotels in big cities in Europe. The hotel does show its age, but management is aware of this and renovation is scheduled.
What makes me rate this hotel highly is the staff. I have traveled a lot and the service at this hotel is amongst the best. From the time we got out of our airport transfer we were taken care of. Little items like offering a charger adapter for our electronic devices showed the care the hotel has for the needs of the guests. Whoever is in charge of hotel services deserves a high mark.

Tout était immangeable, on s’attendait pas à ca vu le standing! Le serveur etait désolé pour nous et nous a conseillé de né pas revenir! (le chef serait-​il démotivé?, ou nous avions pas eu de chance?
FUYEZ!!!
Ps: certes le restaurant répond à tous les commentaires pour dire «ô combien ils sont désolés et espèrent nous revoir bientot» mais quand on est trés déçus et qu’on quitte les lieux le ventre vide NON on a pas trop envie de retenter l’expérience!

Let’s state from the start that this is a mixed review of 2+4=6 into 2=3
Five nights over New Years using points plus cash and a suite upgrade.
The first «suite» was two joined but dated rooms with a stellar view of the Eiffel Tower and Arc de Triomphe. I loved the view but had a hard time accepting the stench of a smoking room. This is our 2 rating. We don’t love complaining but asked for reprieve even if it meant giving up the view.
The manager who responded was awesome. (A 5!). She gave us a renovated suite with a view on the other side. Funky layout but gorgeous sunset views, no smell, large and very nice by all standards. (4 rating)
Also a shout out to Regency Club Room staff. Some tourists were ridiculous and demanding in there. The staff were always polite and kept their cool. Breakfast was great each morning and evening glass of free wine was nice.
Easiest metro ever with access through connected mall and nice walk to Jardin d Acclimatation and coolest Louis Vuitton Foundation Museum which made our trip with a 4 year old fun with something for everyone.
I would happlily return if guaranteed a nonsmoking updated room!

Petit déjeuner vraiment très quelconque pour un hotel de cette catégorie. Passez votre chemin cela n’en vaut vraiment pas la peine

My husband and I stayed at the Hyatt for 4 nights in early September. I expected a lot more from this hotel for the price and the pictures posted online. Half the hotel has been remodeled and half has not. Many reviews said that when you check in ask for an upgraded room which I did, but they said they would only give us the upgraded room if we pay extra.
I really didn’t care to have a view but would have loved an newly remodeled room that looked like the pictures in the site.
In reality the rooms are old and dark. The bathroom had mold around the tub.
It def wasn’t the worst hotel I’ve stayed at, we were still comfortable and felt safe. I just don’t think it was worth the price and I think it’s not right for them to advertise one room next to the price on their site and then give you a room that looks nothing like it!
The location of the hotel was good, close to the metro station, Eiffel Tower, and champs élysées. Also within walking distance of our fav restaurant entrecôte!
The staff was helpful and nice, we had a great experience with the concierge.
The bar at the top of the hotel is amazing! Very fun spot with a great view of the Eiffel tower.
I’d only go back if I got a remodeled room, but I don’t know how to ensure that I do when they use all the remodeled room pics next to the rooms you can book online.

Hooray for Hyatt points, spent 15,000 points here for 1 night!
Location is decent, close to metro with just a 10 – 15 min ride into the heart of Paris.
The views from the room are gorgeous, since the building has 35 floors, and any floor above 20 has great vantage point (s). There are 2 sets of elevators, one set for the lower floors and 1 set for the higher floors.
The lobby area is huge, with large seating area, concierge, and check-​in counter. Staff are pretty friendly, and luggage stow-​away is located outside of the building.
Our room was a decent size, although smaller in size when comparing to most USA-​based Hyatt hotels. Must be because we’re in Paris? It has some modern details to the room; however, I think they are planning a 18-​month renovation period coming up in 2015. It will be much nicer after that is complete!
It was nice of the hotel to provide me with a complimentary Evian bottle of water, and some madeleine treats as a welcome gift. The bed was comfortable, and the view from the room was nice, especially at sunset.
My favorite part of staying at this hotel was the Bar /​Lounge at the very top floor (think it was floor 35 or 36?). It has the best views of the Paris skyline, with Eiffel Tower, Arc de Triomphe and Tower Montparnse in the distance. BEAUTIFUL! :) The lounge is also quite festive, busy at night too. You’ll enjoy the views for sure!

expected more for that price tag!
The rooms are definitely old, when checking in you get a note that they will renovate in 2015. Which basically means, yes we know they are old, but please do not complain ;-)
definitely not the best Hyatt out there.
The restaurant is quite expensive too, 38 for the main course and
12 Euro for a beer at the bar is a lot, even for Paris
Not sure if that was just for the imported beers.

Hyatt just recently purchased that hotel and hopefully renovation should come soon. Panoramic bar at the top is incredible. Excellent (American) service.

On our ten day vacation in Europe, a stay in my old home in the 16^th Arrondissement of Paris is always a must. I was a bit worried that it was, on a map, further from Ave. Victor Hugo than I am used to, but I know this side of Paris pretty well and figured it’s an easy city to navigate. Bön chance! Generally, no matter where you are in the world, the Hyatt never fails. It’s a brand known for consistent quality and superb service. The Hyatt Regency Paris did not disappoint.
We arrived mid afternoon by town car service after leaving another part of Europe; we never lifted one bag upon arriving outside of the busy Hyatt. The bell staff was spot on with service and shuffled us into the beautiful, expansive lobby while they took care of our baggage. The check in was swift and friendly. We booked a room on the club level months prior, as from traveling in Europe before, the rooms are not that big and the club level rooms were a little larger. I also wanted my boyfriend to see the Eiffel Tower from our room at night. The club level also provided a petite de’jeuner (small continental breakfast) complete with café, tea, drinks and in the afternoon a apertif and cocktail/​beer/​wine/​champagne gratis for a couple of hours. We found this to be very worth the upgrade cost, as we don’t generally do a large breakfast, (no French person does what the American’s do for breakfast anyway!), and if we came back to the hotel in the afternoon to make our dinner plans and rest our feet, this club advantage was a treat and held us over most of the day for meals. There is also capability to do business in the club, as well. Such as copy machines and faxing. They will offer you newspapers from all over the world again, gratis. The club offers a beautiful view of Paris and the tree lined streets from the Hyatt.
Our room was small by American standard and we had an issue with keeping it cool enough. That being said, pretty much every room in Europe is alot smaller than rooms in the US. You should know that before you travel and expect a huge room; it just doesn’t happen.
The staff did not seem to understand that we wanted our room to be cooler and not so stuffy. My french is so rusty that I could not get my point across. C’est la vie! We lived but at times, it was uncomfortable and we were not here in the summer. That may be uncomfortable! Again, as the club offers a great view, so did our room. Having a view of the Eiffel Tower from our hotel room was beautiful at night. We were next to a large suite and the gentlemen in it decided to have a party our last night in Paris. He ordered room service all night and one could hear clanking of glasses and girls laughing! No matter. We had our champagne and were enjoying the view of Paris on our last night. Other than that one bit of noise, our room was quiet.
The Hyatt is connected to an indoor ‘mall’ and that connects you to a metro station. You never have to leave the hotel exterior to get to a metro, unless you would like. We enjoyed walking the neighborhood surrounding the Hyatt, as it’s very bourgeousie and close to nice restaurants and not far from the Champs Elysees of the Palais des Congress. The bus line is also safe and a way to see the city. Literally from this Hyatt location you are well within many of the tourist locations you want to be near in Paris. There is a small gourmet grocery store in this mall. That was convenient for bottled water for the room or late night pastries!
The concierge was always helpful in recommending places for romantic dining. However, with that in mind. Paris is a food lovers mecca and you won’t go wrong by just exploring on your own by walking the streets.
We love, LOVED, the bar on the 33^rd floor. Previous reviews have stated how expensive this hotel is on its drinks. You are in Paris and at The Hyatt. Of course it’s expensive! That said, if you want a drink with a high level view of all of Paris, this may be a once-​in-​a-​lifetime opportunity to see one of the most beautiful cities and at night, I can’t explain how beautiful it looks. Open your pocket book or not. But don’t do it and then complain. The menus in Paris are all affixed before you enter to eat or drink, anywhere.
I love Paris and this hotel has my return factor. I do love more quaint and boutique type places and not such ‘hotel’ type places when in Paris. But this Hyatt was great for our time here this year.

3 stars for the property with an additional star for friendly staff, location (never have to go outside to metro — just a brief walk through the mall connected to the property (not weird to take suitcases — more of a mall along a subway walking route)
Inexpensive food & water at grocery store in the mall.
Spend the little extra for an Eiffel Tower view — well worth the small upgrade.
Club level breakfast was convenient /​nice but not exceptional.
Rooms are small & no different at club level (we stayed at both. A high level Eiffel tour view is the most important feature.

I have stayed in many hotels over the past few years and this one is amongst the worst.
Let’s start with the positive: the view. Many rooms have a clear view of the Eiffel Tower and mine did as well. The hotel is taller than anything around for miles so even a relatively low room will still have a good view.
The location is ok, right next to palais des congres. It’s about 10 metro stops to the majority of the tourist attractions but you are right off the 1 line so it’s easy to get there.
Now for the bad:
The rooms are quite small for the price and are a bit dated. The queen beds are actually two twin mattresses joined together and you can feel the seam. The linens they use are poor quality and there is no sheet to speak of. Essentially the mattress is covered by a comforter. And for some reason they use two twin comforters that each cover half the bed… I’m glad my wife wasn’t with me. The thermostat is non functioning. They control the temperature at the front desk and they like for you to be warm during the summer.
The breakfast is not included in the room rate and they charge an additional 25 € for it. Skip it and go outside the hotel, you will be far happier for half the amount.
There is a bar with a fantastic view on the 33^rd floor. A nice enough place but a drink is going to cost you 20 – 30 €.
There is a minibar in every room but a small bottle of water is about $ 10. You can get a large (4x the size) one in the pharmacy below for just $ 3.
Paris is one of the world’s great cities and it can be quite expensive but I have visited here many times and have never paid so much for so little from a hotel. Definitely not up to Hyatt regency standards.

Joli endroit qui permet d’avoir une vue exceptionnelle sur une partie de Paris que l’on n’a pas souvent l’habitude devoir .L’endroit est assez cosy, bien refait, avec un personnel discret mais agréable. Les groupes sont accueillis sur une partie privatisable. Bonne idée lorsque l’on veut faire un papotage entre copine ou un petit verre aprés une journée de boulot bien remplie !

the hotel is located near one end of Champs Elysees, perfect for me!
i stayed here for le quatorze Juillet (the French National Holiday) and i was lucky enough to have a room with a full view of the Eiffel tower! I wasnt in the room during the fireworks, but a lot of people in my summer internship program said my room had the best view because they were there with my roommate.
Aside from the view and location, the hotel itself is a bit old and in need of renovations. but it is clean!

Une vue unique pour un bar panoramique finalement très décevant
Certes la vue sur Paris est unique, comme en apesanteur au 33e étage de l’hotel Concorde La Fayette, le lieu est quant à lui assez mal tenu. Le serveuses sont gentilles mais pas à la hauteur d’un lieu de ce standing. Deux verres de vin et «exceptionnellement» nous dit-​on rien à proposer sur la carte à grignoter — juste un panier fraîcheur: assortiment de crudités qu’on aurait pu se faire chez soi. Bref ! Bien décevant…

Sa haute figure signale l’entrée ouest de Paris. Surplombant les beaux quartiers de la capitale, l’hôtel Concorde Lafayette, haut de plus de 140 mètres, est un des plus somptueux lieux de la capitale.
Passons sur l’architecture, terriblement 70’s, pour découvrir des chambres luxueuses, mais dont l’originalité devient rapidement banale, il y en a tellement ! Non, le Concorde Lafayette, où se pressent stars et people, dispose surtout, dans ses derniers étages, d’un incroyable restaurant, disposé selon plusieurs mezzanines, et qui rend votre moment vertigineux et époustouflant.
Evidemment, le prix des verres, des plats, des desserts sont très très chers. Mais un tel voyage dans les hauteurs mérite d’être réalisé au moins une fois !

Au moins une fois…
Le hall d’entrée est impressionnant et l’accueil reste correct malgré le nombre de clients. Accès aux chambres par plusieurs ascenseurs. Là, les couloirs sont vraiment bof bof (vieillots en fait), et la chambre effectivement assez petite. La salle de bains est tout à fait correcte et le lit parfait (gros matelas moelleux et couette blanche douillette). Le très gros plus: la vue sur Paris et notamment sur la tour Eiffel qui scintille toutes les heures: sublime. Voir la tour Eiffel de son lit, ça n’arrive tout de même pas tous les jours. Pas testé le bar (le boulot, le boulot !) mais le restaurant: service très gentil, mais plats plutôt minimalistes pour un tarif maxi ! Petit déj dans la grande salle (sinon supplément de 9 € pour PDJ en chambre). Bref, ce n’est pas un hôtel romantique pour amoureux, mais malgré tout, il faut y aller au moins une fois pour jouir de cette vue inoubliable.

Vue imprenable, bar incontournable
Visible de loin, situé dans un quartier vivant entre La Défense et la place de l’Etoile, et à proximité du Palais des Congrès, cet hôtel semblerait être un incontournable. Effectivement, la démesure de sa capacité (1000 chambres !) et sa vue imprenable en font l’un des lieux où il faut se rendre absolument. J’y ai trouvé le grand lobby très agréable, tout comme le bar qui domine le tout Paris. Y boire un verre ou y déguster un cocktail laisse un souvenir inoubliable dans les mémoires. Par contre, pour le standing affiché, j’ai trouvé que les chambres avaient un grand besoin de rajeunissement. Tout parait vétuste, démodé, d’autant que les chambres sont relativement petites pour un hôtel 4 étoiles. J’ai eu l’occasion de séjourner dans des hôtels de chaîné 3 étoiles où les chambres étaient beaucoup plus spacieuses. De plus, le passage est tel dans le hall d’entrée, que l’accueil des clients semble très impersonnel. Quant vous passerez le pas de la porte, rares sont les employés du hall qui vous saluerons ou feront un signe de bienvenue. Le point fort et marquant de ce lieu reste pour moi le bar. Chaleureux et vue imprenable, l’endroit idyllique pour un rendez vous d’affaire mais surtout pour bien terminer une soirée avec celui ou celle qu’on aime !

Luxe et vue !
Quartier chic et vivant (restaurants, magasins, salles de concert, cinémas, galeries d’art), hôtel de luxe… Pour les chambres, plus elles sont hautes et plus la vue est… Profitez de votre passage pour aller prendre un verre au bar panoramique !

Vue intégrale sur Paris
Nous avons passé une nuit dans ce grand hôtel bien situé près du Palais des Congrès. Service et chambre: confortable et correct. La réservation par le club affaires vous invite à boire une coupe de champagne au Bar. Nous avons ouvert nos yeux sur Paris by night du bar pub, tout cuir noir, lumière très tamisée au 3e étage. Un lieu incontournable. Y aller dès 18h30 sinon les tables sont toutes prises.

La cité des étoiles !
Ce n’est pas un des plus grands hôtels de Paris pour rien. Grand par sa taille (plus de 900 chambres sur 33 étages) mais aussi grand par sa qualité. Si vous avez la chance d’avoir une chambre donnant sur la ville, vous apprécierez les illuminations, telles des étoiles dans la cité. Le bar du 33ème étage et son ambiance jazzy est très sympa pour se relaxer en rentrant de soirée. La Tour Eiffel scintillante est un must vu sous cet angle !