Di Lucias Ongar

This place gone so downhill, new management took over not too long ago, or so the sign says in the window. If there was an option to give no stars I would, its really just not worth it anymore.
Firstly the food has lost all the qualities of «takeaway food», now it just tastes like something I could get in dunes a day before it goes off and quickly cook it at home. They’ve tried to justify this by lowering the prices down by a couple of cents here and there but you’re paying for cheap tasteless food, and that’s exactly what you’re going to get!
The service has gotten horrendous too! Call them recently on Fish and Chips day to get some food delivered and had to repeat my order to the guy on the phone 5 times. I’m really not even exaggerating. After this, he calls the order back out to me, leaving out half of it and asks me how much the total is. I got seriously annoyed and whoever was nearest to him in the shop, grabbed the phone and started to apologize on his behalf. After going through the order process once again with the new guy he now leaves out the sauces that we ordered and proceeds on giving me the price on each individual item even though I’ve asked him about everything together.
At that stage I actually couldn’t hack it anymore and just told him to forget it, hung up, and drove down to another place about 15 mins away.
Quite annoyed that so quickly something could go from being great to complete rubbish.