Abell Pest Control

If I could give a negative rating I would. We enquires about pest control for our squirrel and centipede problems.
The price was expensive and the quote misleading. We were told that they could guarantee us to be squirrel free. They never mentioned we would have to pay separate for a roofer to come and seal our roof.
The guy set traps for squirrels and never caught one. We called and told we weren’t happy with service and they didn’t do as requested and we asked for a refund. They have told us numerous times that out refund will be processed in 5 days and after multiple weeks and phone calls we still have not received anything back.
Absolutely awful experience.

Almost a year ago — I suspected we had bed bugs due to many bites on my body. I called Abell, the girl I spoke to on my phone gave me general information about bed bugs, but insisted someone needed to come out and look. I agreed and asked for an appointment. The girl seemed to struggle with booking one for me. She was either distracted or had no idea what she was doing. She would give me a date and time, then say ‘oh sorry, that time does not work’. Finally a time was agreed upon. On the day the exterminator was to arrive, I recieved a call from the guy himself claiming he was running late and would not be able to get to my house for a few hours after the agreed upon time. I was not happy, but said alright. When he showed up, he quickly asked where the main bedroom is and went into it. He shone a flashlight around the top of the mattress and said ‘No bed bugs’. I asked him if that was all he did and he told me yes, they would be leaving signs of being there. He then told me it was $ 100 for the inspection. I said what inspection? you shone a flashlight on the top of my mattress and that was it. He told me he is a trained professional and that the bites look like an allergy to something and to go see my Dr. — me, not being a pest professional, trusted him. I paid the $ 100 and he left. Well, 10 months later, many many bites and so much disgust, it was discovered I do have bed bugs and by the invasion of them, I have had them for close to a year. This company is incompetant, unprofessional and should not be in business. From the girl in the office to the actual ‘Professional’ — the entire ordeal was a joke. Do yourself a favor and call someone else.

Terrible, experience! Price charged was double what was quoted. Spider Treatment lasted about 30 days. Took repeated calls to contact them (messages were not responded to) to discuss upgrading to a multi service package. Was told that upgrading was possible and that a technician would contact me to set up service call. Have never heard back.
My neighbours use One Man and a Ladybug and are very pleased. Price was half what I paid and treatment is effective.