Worst cleaning company I have ever had. Cleaning is sub par at best. They overcharge for time spent in unit even after I caught them leaving earlier. Damage furniture and say it was not them. Do yourself a favour and avoid this company instead of firing them after wrecking stuff and getting overcharged like I had to do. Stay far away.
Sista Z.
Rating des Ortes: 5 Calgary, Canada
I had Aspen Clean to my home for the very first time! I really appreciate Team 4’s(Tony’s team… I think) friendliness and professionalism. They went above and beyond in regards to doing extra items that I requested be done. They not only did this… they actually hand washed my kitchen floor because of food on the floor due to my children! I highly recommend this cleaning company.
Shannon C.
Rating des Ortes: 1 Princeton, NJ
Don’t waste your money. I hired Aspen Clean to do a move-in house and carpet cleaning. Communication was terrible at their main office(based out of BC) and I had to reschedule services twice as a result. The service was also terrible — paid a lot of $ for what should have been a thorough service — lots of crumbs and dust left in the cabinets, dirty baseboards, etc. Their carpet cleaning took 4 days to dry and left my house smell like mold. I had to get another service in to fix it a week afterwards, and pulled black water out of the«just cleaned» carpets — GROSS! They were willing to reimburse my carpet cleaning service but dealing with this company was quite the exercise in frustration. Avoid!
Aymie R.
Rating des Ortes: 3 Calgary, Canada
Overall I was happy with Aspen Clean’s service. I booked for a move-out cleaning when I was selling a rental property — it was on the pricey side but they did a thorough job. I also liked that I could book online which saved a lot of time in having to call around. I would use their service again in the future.
Shawna M.
Rating des Ortes: 1 Calgary, Canada
I used Aspen Clean for a «move out» clean in December 2013 and the result was horrendous. When I spoke with management about it they offered to come back and re-clean any issue areas. As I had previously mentioned to them it was a move out clean, and our last day in the house, so this would be impossible. I was charged $ 500.00 for an empty 2700sq ft house that had already been partially cleaned(light dusting, carpets vacuumed and steamed cleaned) and there was zero effort to compensate in any other way. When I reiterated the issues I was asked, «why I didn’t just clean the house myself»? At the time I was 6 months pregnant, working full time and my partner was working overseas. I have since used a competitor in our new home and have had nothing short of fantastic results and pleasant customer service.
Daryl c.
Rating des Ortes: 1 Calgary, Canada
Our experience has been horrible. staff and management have poor communication skills, and are extremely judgemental. Because the customer was a senior with a developmental disability their actions and statements sound discriminatory. Do yourself a favour and skip them, better local options.